Very friendly very helpfulRon G.
Customer Reviews for COS Mini Storage LLC
(U-Haul Neighborhood Dealer)
Tehachapi, CA 93561
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - vie.: 10 a. m. - 5:30 p. m.
- Sáb.: 10 a. m. - 1:30 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Gentleman was incredibly helpful dropping off the trailerdan C.
Always friendly and prompt service at this location.Wes M.
They did not warn me about folding up the furniture pads when returning the truck. I was slammed with a $%0 cleaning fee for folding blankets. What a classical American Scam by Uhaul.Hemal S.
Get rid of all the sell on's (or make the â€œnot interested bottom more visible â€) when reserving equipment.Kevin N.
El cliente no dejó un comentario.Jeffrey W.
El cliente no dejó un comentario.Kobe P.
El cliente no dejó un comentario.jeff K.
El cliente no dejó un comentario.Shelitria D.
My only suggestion is to make the key drop-off box more visible. I found it eventually. I picked up and dropped off during non-business hours. The process was a bit long, but convenient. The vehicle was clean and in excellent shape.Kathleen M.
El cliente no dejó un comentario.Greg M.
El cliente no dejó un comentario.martha R.
El cliente no dejó un comentario.kimburely B.
El cliente no dejó un comentario.Renee R.
I was supposed to return this to a different location, but they refused the drop off as she said they had no space for the truck. It took me over an hour on the phone (40 minutes of wait time to speak to a human) before the location for drop off could be changed. Then while attempting to use the app for an after hours drop off, it allowed me to enter the mileage and amount of gas, however when I took the picture the continue button would light but when pushed I received an error please upload picture. After several attempts I recalled the person helping me and they placed a note on the contract that I had troubles with the app. I was told lock the truck and put the keys in the drop box (mail slot in the door) and the vehicle would be checked in Monday when the facility reopened. From when I began at the first location to finally completed this process took me over two hours. Unacceptable!!Gary R.
Mitchell is awesomeRichard W.
Wonderful experience! Mitchel was friendly and helped us with our issue checking out!Erick H.
Had to go to three locations to get truck and back to first location to get auto hauler. Dirty windows and slightly below full...wasted a lot time going to other locations and no truck. It was confirmed that truck & trailer were at one location days before and payment made.Michael W.
El cliente no dejó un comentario.CORAL H.
One man shop, no instructions on drop off if manager is sick, which was the case. Spent over 30 minutes on hold before getting instructions on how to drop off the trailer.SEAN H.
Very poor communication at this location. We waited over an hour to pick up our vehicle. When calling customer service, we were transferred multiple times with nobody able to help. The 24-7 pick up is an absolute disaster!Christopher R.
Welcoming and friendly. Received a refund since I did not need the extra day. Gracias JEAN W.
Truck wasn't washed.windshield dirty but overall a great experienceDavid C.
El cliente no dejó un comentario.William G.
A great experience 👍Keith W.
El cliente no dejó un comentario.TERESE A.
Super helpful. Manager helped arrange both items being together at the one location.Robyn Z.
El cliente no dejó un comentario.William A.
El cliente no dejó un comentario.APRIL F.
Inside of truck was clean, both cab and cargo area, but exterior of truck had to be washed. The vehicle transport was clean and in good shape.Curtis W.
El cliente no dejó un comentario.Gamlet A.
Pray none of the necessary folk come late to work.Laura J.
El cliente no dejó un comentario.Tina M.
El cliente no dejó un comentario.Michael T.
Key drop off box was not available - it was a slot on door. Update picture/location info maybe?ANTHONY S.
Excellent customer service! Friendly and welcoming! Knowledgeable and super helpful! Will always use this location from here on out ! ¡Gracias!TENAYA A.
El cliente no dejó un comentario.Augusto R.
El cliente no dejó un comentario.EDUARDO F.
El cliente no dejó un comentario.CHARLES A.
No improvement is needed from this location. The personal was friendly and very professional. GraciasRAFAEL P.
El cliente no dejó un comentario.Yves M.
The trailer i rented was really beat up. Dents and damage all over. The trailer performed well beyond expectations despite being an eye sore. Mitchell was very professional and courteous.Daniel A.
Office closed due to covid July and August. Rent with 24/7 only. No contact.Mitchell S.
Mitchell Shepard was the rep who helped me. He was extremely friendly, courteous, patient, understanding, and helpful. I am very appreciative of his help because my move was very stressful and he really made this process go smoothly. He is a gentleman and a true asset to your company. Thank you for hiring him as an employee to represent your company.Tashna P.
Everything went fineDeborah N.
El cliente no dejó un comentario.Patrick C.
The truck was releasing fumes inside the cabin. I call uhaul they said i need road side assistant, but tha truck need to be replase, it was durty and damageALDO M.
I did not like the self check in process at all.teri R.
El cliente no dejó un comentario.Bernard G.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Susan C.
El cliente no dejó un comentario.Erin M.
El cliente no dejó un comentario.Hamlin H.
El cliente no dejó un comentario.Nima V.
please refer to my comments within my email to Customer ServiceNita D.
I always rent with the 24/7 so it all works well for meDeborah N.
No furniture dolly. I paid for a furniture dolly, but it was not in the truck and the location was closed that day. I called twice the next week to at least get a refund on that part of the rental, but they didn't answer. As far as the online reservation part of it, it was pretty good.Joshua W.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.Debra D.
There was no other place to comment about the person working at the pick up facility was super nice and helpful. This is huge for me.Maryne Yvonne C.
El cliente no dejó un comentario.Darcy H.
windshield wipers didn't work well.michael M.
The brakes were soft at times Had to be careful when braking .Raymond G.
A very customer friendly placeDeborah N.
El cliente no dejó un comentario.Patrick S.
Very friendly and professional. Everything went great.Charles R.
El cliente no dejó un comentario.MARILEE E.
El cliente no dejó un comentario.George C.
El cliente no dejó un comentario.George C.
El cliente no dejó un comentario.Eric W.
Have the gas tank full and the oil dipstick to the full mark. And have the windows cleanedRandolph M.
El cliente no dejó un comentario.STEVE B.
I was told the trailer had a wheel guide to enable hauling a motorcycle. It did not. However, the trailer worked.MARK P.
El cliente no dejó un comentario.Chris O.
El cliente no dejó un comentario.Peggy M.
El cliente no dejó un comentario.William V.
El cliente no dejó un comentario.shawna M.
El cliente no dejó un comentario.benny F.
El cliente no dejó un comentario.Kevin C.
Clean new car trailer I rented , drove 39 hours across country with it and no problem , the trailer is built very wellPaul S.
Fast and friendly.jack H.
El cliente no dejó un comentario.DIANE H.
Great customer service!yvonne W.
El cliente no dejó un comentario.Jerry P.
El cliente no dejó un comentario.graciela D.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.Nicoli L.
El cliente no dejó un comentario.DENICE D.
El cliente no dejó un comentario.MICHAEL W.
El cliente no dejó un comentario.Amador A.
Hands down the best customer service experience I have had with a U-Haul vendor. I will definitely be a returning customer.Staviean S.
El cliente no dejó un comentario.DAWN B.
El cliente no dejó un comentario.janet H.
El cliente no dejó un comentario.Epifanio H.