Customer Reviews for Corral Liquors
(Distribuidor de U-Haul del vecindario)

74 comentarios

965 E Edwardsville Rd   Wood River, IL 62095

(618) 254-1357

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: 12 p. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(618) 254-1357

965 E Edwardsville Rd
Wood River, IL 62095

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: 12 p. m. - 3 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

The the man that we rented or truck from in Wood River was standing outside getting high what's not organized at all and very rude

KEVIN P. 
Clasificación:
1.0

Had to hook up myself, no help. Seemed like I was a bother rather than a customer

Michael A. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES H. 
Clasificación:
2.0

The floor of the trailer was greasy and dirty which left black, greasy dirt on the bottom of everything that was sitting on the floor. I don't think it's a good idea to run a U-Haul operation out of a liqueur store. The staff performed well but you have some people in line to rent trucks and trailers and others to buy a six-pack and a pack of smokes.

Alan O. 
Clasificación:
5.0

The service here was amazing

MARIO A. 
Clasificación:
2.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

Extraordinario servicio al cliente

WILLIAM S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
4.0

Other U-Haul location said they should have offered free mileage to us, for a cushion if we had to drive 10 or 15 miles extra for road construction. Instead we were penalized at return

THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff K. 
Clasificación:
5.0

Very convenient and lighting was good

Mark F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jackie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
2.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
2.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace O. 
Clasificación:
5.0

Gentlemen was very nice and professional. Helpful when hooking up trailer. We needed at spur of moment and they were able to accommodate. All the others we called we were given a voice mail or were closed.

Martha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO S. 
Clasificación:
3.0

I received no help putting on or taking off the trailer. The employees didn't seem to know anything about the process of renting equipment. I wanted to use a smaller location to rent from to help out a small business but that backfired. I've rented equipment multiple times over the years and have never been this dissatisfied with uhaul. Theres no reason for me to have to hook up or take off the trailer. I will think twice before I use uhaul again. I just want to say I don't generally reply back for surveys but iam really unhappy with the service I received.

Chris M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorraine G. 
Clasificación:
3.0

Not a dedicated haul facility, could not get supplies.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald P. 
Clasificación:
4.0

I didn't have much interaction here, as it was as simple as dropping off the keys. The staff here was friendly, and the parking lot was easy to navigate for drop off. I was very happy to find a drop off location that was very easy.

Nicki S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
2.0

El cliente no dejó un comentario.

R Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

suzanne E. 
Clasificación:
5.0

Most helpful and knowledgeable about the equipment and easy to access.I will rent from Corral again.

Gene G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas W. 
Clasificación:
1.0

Staff not familiar with equipment or process. Even though we had submitted all information electronically, it still took 40 minutes to rent the cargo trailer as staff had to ring up liquor sales. Also staff didn't know how to hookup the trailer so we had to look the directions up ourselves online.

Donald R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne S. 
Clasificación:
5.0

Didn't notice that the passenger side windshield wiper was bent, and the appliance dolly didn't have bearings or rollers on the left side. (You couldn't see this upon visual inspection, but after it cut into the carpet on the stairs, it was pretty easy to see.) The truck was great, and the vehicle hauling trailer was also great. Gracias.

J Michael B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tony B. 
Clasificación:
2.0

My problem wasn't the service. I was told mileage was a factor in the cost and if I didn't go over the estimated mileage and additional things. That it may not cost the entire 199.00 , that the price was estimated. I never received an Invoice to see exact miles expected versus the actual miles. I am concerned that hiding that crucial piece of information is very important to all consumers that doesn't want to be cheated. I am not saying the service was a problem just the giving the truck back the dealer mention that I bright it to the wrong place because the be system was a problem which made me late to work.

andre M. 
Clasificación:
4.0

Only complaint is that if someone wants to rent don't believe your company should tell the customer that there equipment is unable to do the job that they need to rent your equipment

Scott B. 
Clasificación:
1.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald G. 
Clasificación:
5.0

Change nothing, everything was perfect. It was easy to use the website and figure out if my set up would work. I will use U Hall in the future. The pick up and drop off locations were fast. Gracias.

Gene G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
5.0

Experience went well. Folks friendly and helpful.

Rebecca B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne T. 
Clasificación:
3.0

El cliente no dejó un comentario.

linda V. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike W. 
Clasificación:
2.0

The workers can be knowledgeable, so they don't have to call someone else to talk them through it over the phone.

Alicia P. 
Clasificación:
4.0

Check engine light came on after about 20 miles which seemed to make the truck use more fuel, after I returned it I wasn't refunded for the extra fuel the truck consumed went a total of 65miles and it used about a half tank

Carter C. 
Clasificación:
5.0

We did not expect to return a U-Haul to a liquor store. But the woman at the counter was pleasant and helpful.

Rebecca R. 
Clasificación:
1.0

After paying over $700 the maintenance on the truck was not keep up and do to this my 10 hour drive turned into 21 hours because I had to keep pulling over to put air in the trucks tires! I even called the 800 customer service number n nothing was offered back to me for me or my daughter's inconvenience! I am very up set! I would like a phone call at 504-762-1132

Lakesha D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann R. 
Clasificación:
5.0

The assistance was professional and courteous.

Raymond W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dalton I. 
Clasificación:
4.0

Bigger sign showing it was uhaul drop off because all the signing was a liquor store which was a little confusing

JENNIFER M. 
Clasificación:
5.0

I had issues with my electrical hook up and the attendant was extremely helpful and went out of his way to help resolve the issue. I really appreciated his assistance. Good man!!!!

Rich J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lindsay R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua I. 
Clasificación:
1.0

The phone number to the location was not a working number 618-254-1357 busy signal always. I was charged $214 for a uhaul truck n a liquor store after the town I was going to didnt have the size truck I needed, they then relocated me to the liquor store location in a surrounding town. I had kiddos and no comp was giving for my inconvenience. I will be contacting the manager

tamika S. 
Clasificación:
3.0

No significant issues. Inside of truck was clean. Box was not swept.

KEITH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil G. 
Clasificación:
5.0

El cliente no dejó un comentario.

laura B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don L. 
Clasificación:
4.0

The experience was great

Gary V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Billy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip B. 
Clasificación:
5.0

All Season Moving on this end were amazing!

Debra A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clasificación:
4.0

Very Nice,Friendly and Helpful Clerk Lady processed my request through Quite Quickly and Efficiently..Thank You.

SCOTT T. 
Clasificación:
3.0

El cliente no dejó un comentario.

LORINE G. 
Clasificación:
3.0

I wasn't notified that my pickup location changed from the location where I reserved my truck. Very inconvenient to have to drive all over to try to pick up a truck. The actual truck was brand new and was the nicest, most fuel efficient uhaul truck I've ever rented.

Melissa T. 
Clasificación:
3.0

The truck was in rough shape

kelly P. 
Clasificación:
4.0

El cliente no dejó un comentario.

jacqueline P. 
No se han enviado comentarios para esta ubicación.

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