The drop off wasn't open as I was told it would be and I was overcharged. Still no credit. Uhaul is way over priced!!
Justin W.
Customer Reviews for Cornerstone Country Market
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Easy pick up and drop off for a reasonable price.
Sheila S.very friendly staff, clean store with a great selection of goods. No need to improve on anything
Kandi C.Thanks for making the process easy and helping my move go smoothly!
Christopher B.Joe processed me very quickly, very welcome after long trip.
PAUL B.Everything was great.
Jeffery G.Very easy, nice folks.
Jim B.Main challenge was there was no sign indicating which of the stores to go to when dropping off a truck. The shed had instructions for self-drop off only. Uhaul could not confirm my location online, so we wasted a half hour before going in to get something to drink and discovering that this was the Uhaul dealer (no sign on the store). A lot of wasted time. The staff was excellent once we knew where to go.
Kevin L.Great customer service!
Caroline H.The owners of the establishment were I got the uhaul treated me like family actually they treated every customer they explained everything very polite I would rent from that location everytime even it's a 30 minute ride for me awesome people as a veteran I love them
Robert P.The service I received was outstanding.
Roger C.Nothing.
LAWRENCE B.The office where you pick up equipment is great it's the head quarters that charge more after you return equipment, on your credit card. Not good business!
Dan P.Very professional. Very satisfied!
Dan P.Very nice people, making for a very pleasant experience.
James M.Everything was great and easy to do all contact free and easy to follow directions on smart phone
Trinity S.Bluetooth! Everything's better with Bluetooth!
Jennifer M.keep up the great customer service. rare and refreshing
Robert D.Friendly efficient serivice, that met all our expectations. The truck was clean and well maintained and made our hauling project easy..
Elaine C.Never used the U-Haul drop off app before but it went pretty well.
STACY B.nothing I can think of
DARRYL D.Wonderful people, helpful, very prompt and accommodating!
Gregory A.When I went on your uhaul site on my phone to tell you I had dropped off the vehicle I rented it told me location could not be found I left a message with John the location owner he was great and called me back to say it was all taken care of. He is great customer service person highly recommend using his place To rent
Christopher L.The Truck driver side windshield wiper blade was rip and did not do its job. Overall the rest of the truck was in excellent condition
Dale B.No improvement needed. Excellent customer service. Highly recommend it.
Gary W.friendly, fast and efficient service at this location
Charles D.The equipment was in great working order. The customer service was horrible. My parents picked up and dropped off the truck and said “the guy was a bearâ€. Needless to say I would go completely out of my way to rent a truck for somewhere else if I need one in the future!
Frank G.Once again site didn't work for drop off either. Both locations were great, but I'll never rent uhaul again because of the way you run it. I reserved at a location that was open on Sunday, and then you switched me to a site that was closed. Moving is stressful enough. You made it much worse. Plus, when you're given the distance of the move... why don't you just give a price for that move? You gave only 105 miles for a trip that used up over 45 miles just to pick the truck up and then was over 100 miles to the next location. The whole experience was awful. Never again.
Susan P.no complaints at all - very easy experience
Charles D.Easy and efficient pickup and return; great service.
William B.Spoke with the uhaul personnel in-store the day before. He explained everything. Everything else was follow the directions and drive.
Dmitri K.While the two drivers licenses were presented only one got on the contract.
Dean H.The car dolly made this experience really easy to accomplish. Easy checkout, use and return. ¡Gracias!
Gary M.Tutorial before you leave on after hours drop off.
Roberto Q.Our pick up and return of the truck was easy, great place to hire U Hauls.
Stephen D.I returned the truck after hours and only dropped off the key in the lock box
Robert H.Terrible, getting receipts for equipment I never got and charges for equipment I didn't ask for.
Robert H.Great location easy in and out to pick up and drop off trailer very friendly
Crystal A.Excellent customer service, clean facility seamless transaction. Gracias
Amy D.The attendant that was on duty was very helpful and polite. I would certainly use this location again!
Travis T.The staff was great to deal with.
Anthony E.Keep doing what you're doing.
Francis D.I reserved a 26 foot truck a week and a half before pick up date. But when I arrived they gave us a 20 foot truck. Was told that we would recieve a discount on the mileage however this did not happen. We had to make more trips with the smaller truck as opposed to the 26foot that would of held everything.
Bethany R.Everything was perfect. The process was professional and extremely convenient. There wasn't anything I would do differently. I would highly recommend the Cornerstone Market location to others.
Barry S.Good service
Marcel P.Directionals did not work
Maxine B.Best U-Haul location I've ever used.
Joseph M.I picked up my u haul and noticed that I had been given a u haul from the 90's. You could barley see the coloring of the u haul as it was all metal. I advised u haul I was traveling from Maine to Florida and needed to rent a cargo trailer. It took me 2 days to travel, and during my travel I experienced rain most of the way down. I got into Florida later on at night and noticed when I had opened my u haul everything was soaked. Blankets, pillows, clothes, dvds, my 2 TVs, my DVD player and other personal belongings. I did not take insurance out as I was only aware the insurance would cover accidents and my car insurance would be valid for any trailer I was towing. I was advised by the gentlemen that checked me out because I didn't take out insurance my claim would be invalid. I had to go out and buy a new tv, and DVD player. All my boxes were soaked and I had to unload and unpack everything the minute I arrived in Florida. I had to wash all of my clothes and bedding and dry everything off that we in boxes. I rented a cargo trailer for the main purpose so my items were not ruined or stolen during my travel. I am very dissatisfied with this whole experience, and will avoid using u haul in the future.
Kimberly M.Everything was easy and straight forward. The truck was clean and easy to use.
Eric C.Very nice man. Helped and made the process very easy.
Robert L.can't improve on nothing wrong.
Robert L.This location is very convenient because we live in the same community. Although, I did not have physical contact with my return, the online afterhours drop off were very easy to follow and understand. It all worked out beyond expectations.
Peter J.The U Hall system was very slow. It also had problems the day before when we had help from another location that helped me make the reservation
Steve B.The code to unlock the key box did not work. Had to get someone with the master key to open the box while we had to stand in the cold pouring rain! Then the mileage of the truck was off by 10,000 miles and the truck smelled of cigarette smoke! Our pickup was delayed by over 30 minutes. Gentleman in the store was helpful but not a good setup.
Sean M.Great Service and the process was quick and easy!
Todd F.