Customer Reviews for Cornerstone Country Market
(U-Haul Neighborhood Dealer)

421 reviews

1045 Main St   Waterboro, ME 04087

(207) 247-4747

Office Hours

  • Mon-Wed: 9 am–5 pm
  • Thur-Fri: 9 am–6 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(207) 247-4747

1045 Main St
Waterboro, ME 04087

Services at this Location:

Office Hours

  • Mon-Wed: 9 am–5 pm
  • Thur-Fri: 9 am–6 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I am not sure. The process of picking up the vehicle was tedious and time consuming because I did not have the U-Haul app. As a result, I have downloaded the app. Also, I do not understand the policy of returning the vehicle with the amount of fuel on board that existed when the rental started. In my many years of vehicle rentals, the customer picks up the vehicle with a full tank and returns it with a full tank. Simple and just. That's all I have.

John H 
Rating:
5.0

Customer did not leave a comment.

Heidi L 
Rating:
5.0

pickup location staff is wonderful

CAROL S 
Rating:
5.0

They were great! They tried to help get me a truck when the customer that was supposed to return it did not. We were able to find one that worked. They did everything they could to help.

Matthew C 
Rating:
5.0

Customer did not leave a comment.

ALAN W 
Rating:
5.0

Customer did not leave a comment.

Jessica V 
Rating:
4.0

easy and quick no reservation needed

Ernest C 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
5.0

Customer did not leave a comment.

Carla S 
Rating:
5.0

Customer did not leave a comment.

Benjamin C 
Rating:
5.0

John, the manager, was excellent to deal with.

Roger C 
Rating:
5.0

Customer did not leave a comment.

Larry T 
Rating:
3.0

I was over charged and the customer service was very poor.

G E 
Rating:
3.0

The truck had 145,000 miles on it. Ride and handling are terrible. Time to retire that one.

Donnie K 
Rating:
5.0

Excellent service.

James B 
Rating:
5.0

Great customer service 👏 👌

Charles G 
Rating:
5.0

Customer did not leave a comment.

Andrew L 
Rating:
5.0

Entire transaction was extremely efficient and quick

Mark H 
Rating:
5.0

Customer did not leave a comment.

Zenna M 
Rating:
4.0

Customer did not leave a comment.

Karen B 
Rating:
5.0

Great customer service

Gerald T 
Rating:
5.0

Customer did not leave a comment.

alex j 
Rating:
5.0

Great customer service and easy to rent

Laurie B 
Rating:
5.0

Just keep doing what you do. Very happy with everything.

paul m 
Rating:
5.0

Customer did not leave a comment.

ernest p 
Rating:
5.0

Customer did not leave a comment.

Linda m 
Rating:
5.0

Very helpful staff. Wonderful store to get munchies, etc.

Daniel M 
Rating:
5.0

Cornerstone folks are so helpful and make the process easy.

Pamela C 
Rating:
5.0

A pleasure to deal with and always look forward renting another trailer from the Waterboro Maine location. A+ service.

Mark N 
Rating:
3.0

I received a statement saying I need to pay a $1.75 more for my bill . Some sort of ticket.

Bill L 
Rating:
5.0

Great experience! I was running late from my scheduled time and someone else had reserved the truck for right after mine but they worked it out for me so I could keep the truck until I was finished and didn’t charge me anything extra! Moving is stressful enough so that was excellent service on their part.

Erin J 
Rating:
5.0

Flawless.

KENNETH F 
Rating:
5.0

Great experience however VERY expensive! Cost almost $250.00 to move some oversized items from my brothers house 70 miles away. Crazy!

Linda F 
Rating:
3.0

unable to upload pictures during equipment return due to uncooperative online return system.

Ashley H 
Rating:
5.0

Customer did not leave a comment.

Thomas D 
Rating:
3.0

Customer did not leave a comment.

Craig n 
Rating:
5.0

Customer did not leave a comment.

scott p 
Rating:
5.0

Customer did not leave a comment.

Lisa L 
Rating:
5.0

great location great people !!!

matt a 
Rating:
4.0

They had what I needed when I needed it. Solid equipment that got the job done.

clive b 
Rating:
5.0

It didn't take any time at all to check in and be on my way with the truck. The man that waited on me was very pleasant and answered all the questions I had. I would definitely rent another vehicle from this location if I ever needed one again.

Barbara B 
Rating:
5.0

The connections had so much grease on them that it sprayed all over our truck and discolored the plastic. I would definitely recommend less grease on the towing connections.

Daniel M 
Rating:
5.0

Wonderful service!

Mark c 
Rating:
5.0

Customer did not leave a comment.

paul m 
Rating:
5.0

Customer did not leave a comment.

JANEK A 
Rating:
3.0

Customer did not leave a comment.

Shani C 
Rating:
5.0

I love this location, ive used them several times and they are always great to deal with.

Mike S 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
5.0

Customer did not leave a comment.

Philip A 
Rating:
5.0

Customer did not leave a comment.

Chris J 
Rating:
5.0

Customer did not leave a comment.

Frank K 
Rating:
5.0

Nothing, this is the best Neigborhood uhaul I have ever used. And why I continue to use him!

Mike S 
Rating:
5.0

Customer did not leave a comment.

Eric H 
Rating:
3.0

I had no directions on where to leave truck, instructions were on far side of parking lot (I didn't know the info was on side of truck) and had to walk back to follow all the steps. Store was closed on Saturday by 5 when I got there so just had to follow steps on website. If uhaul could do a better job of explaining afterhours instructions before drop off it would've taken less time after a long day.

shannon l 
Rating:
5.0

The CornerStone Country Market 1045 Main Street Waterboro. Maine 04087. Thank you Randy for the awesome experience and the knowledge i needed renting an utility trailer. Great people and good service. Wish i had time to check out your market. thank you, Charles

Charles L 
Rating:
5.0

Customer did not leave a comment.

Mark N 
Rating:
5.0

Customer did not leave a comment.

Darren H 
Rating:
5.0

every tning went realy good. and a great place. to get a truck.

Edward L 
Rating:
5.0

No improvement needed. Very pleased with the service.

Mark N 
Rating:
5.0

Customer did not leave a comment.

Nancy F 
Rating:
5.0

Customer did not leave a comment.

Peter F 
Rating:
5.0

The online check in before store open hours is terrible. I was picking my rental truck at 8AM and the store did not open until 9AM. When instructed to obtain the key from the lock box, no code number was provided and was transferred to a screen indicating the truck had been picked up. I had to wait an hour for the business to open before I could retrieve the keys. Will never use or recommend the on line app.

Mark N 
Rating:
5.0

good service

Ron B 
Rating:
5.0

Customer did not leave a comment.

Julie F 
Rating:
5.0

No possible improvement. The best all around.

Douglas B 
Rating:
5.0

Customer did not leave a comment.

Mary A 
Rating:
5.0

The entire process was easy to follow and relatively quick. Really helped make our move easier with a last minute rental.

Sherry P 
Rating:
5.0

Customer did not leave a comment.

victoria p 
Rating:
5.0

Customer did not leave a comment.

Mike D 
Rating:
5.0

Customer did not leave a comment.

Douglas B 
Rating:
3.0

Customer did not leave a comment.

Kristy G 
Rating:
2.0

deal with customer better

Francis D 
Rating:
5.0

Excellent friendly service at this location and they have plenty of food/snacks to fuel your move!

Justin A 
Rating:
5.0

Customer did not leave a comment.

Mike S 
Rating:
5.0

Perfect transaction - I wouldn’t change a thing.

Thomas B 
Rating:
3.0

No recommendations.

jackie m 
Rating:
3.0

Very pleased

Randall E 
Rating:
5.0

Customer did not leave a comment.

IVAN M 
Rating:
5.0

Customer did not leave a comment.

Theresa C 
Rating:
5.0

My 2nd time renting from here and again no issues or problems. Friendly service and clean trucks. Thanks for making everything great.

Kelly A 
Rating:
4.0

nothing at this time

Bob M 
Rating:
5.0

Keep up what your doing

Kenneth D 
Rating:
5.0

Customer did not leave a comment.

kathleen h 
Rating:
4.0

Customer did not leave a comment.

Bruce M 
Rating:
1.0

They changed my reservation last minute with no 24hr notice

Tareq A 
Rating:
5.0

Customer did not leave a comment.

marcel b 
Rating:
5.0

Customer did not leave a comment.

JON C 
Rating:
5.0

Customer did not leave a comment.

maria c 
Rating:
5.0

Customer did not leave a comment.

Jeremy A 
Rating:
5.0

Truck was old, 144,000 miles. Like driving a tank, loud and rough driving. Extremely short ramp on it, not a Long one causing step incline. Had to take, only one available.

Kevin F 
Rating:
5.0

The best customer service I've experienced in a long time. I highly recommend this location.

Susan B 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Customer did not leave a comment.

John G 
Rating:
5.0

Best uhaul experience.

Carrie L 
Rating:
5.0

They were extremely helpful...and hooked up the trailer for me.

Andrius M 
Rating:
5.0

The rental location was excellent, the staff was efficient and friendly, would highly recommend.

Donald M 
Rating:
5.0

Customer did not leave a comment.

Kerry C 
Rating:
3.0

U-Haul it's self is a nightmare .the location should have a separate rating then U-Haul it's self .

Kelli G 
Rating:
5.0

Customer did not leave a comment.

Matthew H 
Rating:
5.0

Would have preferred the Sacco location since it is much easier to reach but overall very happy

Paul H 
No reviews have been submitted for this location.

Additional Services at this Location

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