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DAVID JONATHAN R.
Customer Reviews for Cornerstone Country Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Rocco P.Had no problems it was great
Jean W.Personnel at this location are always courteous and helpful.
JOHN C.This location is excellent, prompt & friendly service, clean well maintained vehicles, easy drop off. Can't say enough good about these folks and the way they conduct their business.
James S.We had an excellent experience. The staff was very professional and knowledgable. Would highly recommend renting from this location.
Tracy S.Great customer service. Everything was quick and easy.
Andrew S.Jon was very friendly and professional
John D.Excellent service, he worked with to fit me in and I would definitely recommend them and there store Cornerstone Market is awesome.
James V.It was frustrating that I had to pay 20 dollars to have them look at the truck the next day as they were closed on Sunday. This was not mentioned to me when I picked up the truck, only was shown where to drop off the keys. Also it seems like the truck could use some maintenance, the radio kept turning off and on, and it seemed like an alignment was needed for the truck. Also was not shown anything about the truck, could not see out either side mirror and couldn't figure out how to adjust them.
Holly G.The drop off wasn't open as I was told it would be and I was overcharged. Still no credit. Uhaul is way over priced!!
Justin W.Easy pick up and drop off for a reasonable price.
Sheila S.very friendly staff, clean store with a great selection of goods. No need to improve on anything
Kandi C.Thanks for making the process easy and helping my move go smoothly!
Christopher B.Joe processed me very quickly, very welcome after long trip.
PAUL B.Everything was great.
Jeffery G.Very easy, nice folks.
Jim B.Main challenge was there was no sign indicating which of the stores to go to when dropping off a truck. The shed had instructions for self-drop off only. Uhaul could not confirm my location online, so we wasted a half hour before going in to get something to drink and discovering that this was the Uhaul dealer (no sign on the store). A lot of wasted time. The staff was excellent once we knew where to go.
Kevin L.Great customer service!
Caroline H.The owners of the establishment were I got the uhaul treated me like family actually they treated every customer they explained everything very polite I would rent from that location everytime even it's a 30 minute ride for me awesome people as a veteran I love them
Robert P.The service I received was outstanding.
Roger C.Nothing.
LAWRENCE B.The office where you pick up equipment is great it's the head quarters that charge more after you return equipment, on your credit card. Not good business!
Dan P.Very professional. Very satisfied!
Dan P.Very nice people, making for a very pleasant experience.
James M.Everything was great and easy to do all contact free and easy to follow directions on smart phone
Trinity S.Bluetooth! Everything's better with Bluetooth!
Jennifer M.keep up the great customer service. rare and refreshing
Robert D.Friendly efficient serivice, that met all our expectations. The truck was clean and well maintained and made our hauling project easy..
Elaine C.Never used the U-Haul drop off app before but it went pretty well.
STACY B.nothing I can think of
DARRYL D.Wonderful people, helpful, very prompt and accommodating!
Gregory A.When I went on your uhaul site on my phone to tell you I had dropped off the vehicle I rented it told me location could not be found I left a message with John the location owner he was great and called me back to say it was all taken care of. He is great customer service person highly recommend using his place To rent
Christopher L.The Truck driver side windshield wiper blade was rip and did not do its job. Overall the rest of the truck was in excellent condition
Dale B.No improvement needed. Excellent customer service. Highly recommend it.
Gary W.friendly, fast and efficient service at this location
Charles D.The equipment was in great working order. The customer service was horrible. My parents picked up and dropped off the truck and said “the guy was a bearâ€. Needless to say I would go completely out of my way to rent a truck for somewhere else if I need one in the future!
Frank G.Once again site didn't work for drop off either. Both locations were great, but I'll never rent uhaul again because of the way you run it. I reserved at a location that was open on Sunday, and then you switched me to a site that was closed. Moving is stressful enough. You made it much worse. Plus, when you're given the distance of the move... why don't you just give a price for that move? You gave only 105 miles for a trip that used up over 45 miles just to pick the truck up and then was over 100 miles to the next location. The whole experience was awful. Never again.
Susan P.no complaints at all - very easy experience
Charles D.Easy and efficient pickup and return; great service.
William B.Spoke with the uhaul personnel in-store the day before. He explained everything. Everything else was follow the directions and drive.
Dmitri K.While the two drivers licenses were presented only one got on the contract.
Dean H.The car dolly made this experience really easy to accomplish. Easy checkout, use and return. Thanks!
Gary M.Tutorial before you leave on after hours drop off.
Roberto Q.Our pick up and return of the truck was easy, great place to hire U Hauls.
Stephen D.I returned the truck after hours and only dropped off the key in the lock box
Robert H.Terrible, getting receipts for equipment I never got and charges for equipment I didn't ask for.
Robert H.Great location easy in and out to pick up and drop off trailer very friendly
Crystal A.Excellent customer service, clean facility seamless transaction. Thank you
Amy D.The attendant that was on duty was very helpful and polite. I would certainly use this location again!
Travis T.The staff was great to deal with.
Anthony E.Keep doing what you're doing.
Francis D.