El cliente no dejó un comentario.Mike W.
Customer Reviews for Cornerstone Automotive
(Distribuidor de U-Haul del vecindario)
Libertyville, IL 60048
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7 a. m. - 6 p. m.
- Sáb.- dom.: 8 a. m. - 12 p. m.
- 9/27/2021 - 10/1/2021: 8:00 a. m. - 5:00 p. m.
- 11/25/2021 - 11/28/2021: cerrado
- 12/24/2021 - 12/26/2021: cerrado
- 12/31/2021 - 1/2/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.NICOLE M.
El cliente no dejó un comentario.ANGELENA S.
Great service and easy economical rental. Thanks.Susan L.
El cliente no dejó un comentario.DUGAL S.
El cliente no dejó un comentario.HOSEP D.
Easy and quick Service.Israel V.
The rental process was the easiest ever ! Being easy to rent this UHaul trailer helped to receive stress. Thank You !Matthew D.
El cliente no dejó un comentario.MICHELLE M.
El cliente no dejó un comentario.ROBERT W.
Provide elec. hook up adaptor free.CHARLES K.
This location is always professional and friendly.Dan T.
Tire sensor light was on for 700 miles. Upon calling shop, they referred me to Emergency phone number and online number. We could not get internet reception on the phone and waited 1 hour to speak with someone for help. No one ever answered. We had a full moving truck. I was told that a tire blow-out was possible. I kept checking tires with tire guage every stop. Fortunately, we were able to complete our trip. The inability to get help from UHaul was inexcusable in my opinion. The stress from the uncertainty created by the malfunction and lack of contact with UHaul made our moving trip a nightmare . Being a medical professional, my life is about a patient's ability to contact me in pain or crisis. The lack of the ability to contact UHaul on the open road was inexcusable. I have used your company countless times, especially during my 4 children's college years. Although I've been a loyal customer, I'll have to consider another option for the next time I need a moving vehicle.Ken A.
I have rented from here multiple times. Always helpful and accomodating. I appreciated having someone there at drop off to help with removal of trailer... EVEN on a Sunday!!!kara D.
El cliente no dejó un comentario.CHRIS L.
El cliente no dejó un comentario.MAREK O.
El cliente no dejó un comentario.KARL S.
Great staff members and great service ..vijay K.
Costumer service was really great and very friendly explained everything to me great job guys and girlsWILLIAM S.
Once we unloaded the Uhaul & took it on the highway it swayed all over the place. Even at a low speed. We dealt with this for 10 HOURS because we could not not get anyone to help us find a nearby place to unload it. I was transferred SIX times & no one could help us. Literally the worst customer service ever!Eden S.
Nothing, fantastic rental experience.Mark U.
No improvement needed! It was an easy and wonderful experience! Thank you so much!!!Jacque K.
They passenger side mirror was extremely looseTHEODORE E.
great serviceTHOMAS E.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.JAMES T.
El cliente no dejó un comentario.Peter D.
El cliente no dejó un comentario.Gary D.
El cliente no dejó un comentario.Stu E.
Peter was so helpful and efficient. We always try to rent from this location because their customer service and equipment is great!!! Thank you Cornerstone Libertyville ILJUDY T.
Be more upfront about a final cost and not surprised customers with more cost when they come in to purchase the rental specifically about the options for insuranceTHEODORE E.
I rented a 26â€ footer the previous week and the AC didn't work. Aside from that , It's always a pleasure dealing with Uhaul.BRIAN R.
El cliente no dejó un comentario.TETIANA A.
Jeff and his staff were attentive to our needs and flexible with our options. GraciasRich C.
El cliente no dejó un comentario.ALICIA B.
El cliente no dejó un comentario.David F.
Vehicle not repaired prior to my rentalKevin B.
El cliente no dejó un comentario.Kevin T.
El cliente no dejó un comentario.Greg M.
El cliente no dejó un comentario.Steven M.
El cliente no dejó un comentario.Lawrence S.
El cliente no dejó un comentario.RUSSELL S.
I have rented from this location on Park many times and each and every time it has been a great experience! They greet you with a warm reception and great wait room where there is great conversation. I will be back! Great Job, Ronron P.
I picked up truck around 9:00am Saturday 6/26 and truck broked down on me 4 hours later It wouldn't start then I contacted road assistance and they didn't show up until 10:30 pm leaving me without a truck for the next day. When I went to the place where I rented out the truck they said they couldn't do anything about giving a refund for the inconvenience, beside they were all rude about it, they didn't even know that the truck got towed to their locationSergio R.
El cliente no dejó un comentario.michele Y.
Great people to work withSTEPHEN K.
El cliente no dejó un comentario.DAVID H.
El cliente no dejó un comentario.Robert D.
Great experience. Easy pick up and drop off. Truck in great condition.Mary B.
El cliente no dejó un comentario.Chris B.
One of the better pick up locations I've seen. No issues with the trailer.William G.
El cliente no dejó un comentario.Robert R.
I was extremely please that this location met my needs on the spur of the moment decision. The staff was friendly and very attentive..tanya J.
Simple,easy, perfect!Joseph S.
The trailer was very heavy. Would like to know how to take it off the ball without killing my back. A wheel like on a boat trailer would have helped.James T.
nothing to do with the location, staff and truck was good, but I had a problem with a few things. when I called to have them addressed I was told nothing could be done, when I was told that compensation should be offered due to the errors caused by uhaul. they were not.Vincent L.
The return using the app was a terrible experience, after nearly a dozen attempts at using the app with location services turned on, it still didn't recognize my location! Utter fail!Armen T.
Van front wheels alignment was off. I had to hold steering wheel little bit to left in order to go straightIgor S.
Wonderful experienceBART D.
El cliente no dejó un comentario.SHELLY M.
Outstanding service and attention. Easy pickup, easy return.DENNIS S.
Excellent customer serviceGabe A.
We did have a few problems getting the trailer to release when we returned it. Otherwise it was in good shape.WILLIAM S.
El cliente no dejó un comentario.Dmitry G.
El cliente no dejó un comentario.Nathan A.
El cliente no dejó un comentario.MARILYNELISABETH T.
Everything was great from check in to checkout.Erik S.
I have rented trucks and trailers from this location several times and never had a problem it's a couple of miles from my house they always have what I need and they're nice people to deal with.SHELLY B.
El cliente no dejó un comentario.KAREN L.
El cliente no dejó un comentario.melinda N.
It would be helpful if your web site was a little easier to navigate. Online registration took way too much time to complete. Also - Peter was great to work with - professional, efficient and friendly to boot! ¡Gracias!Craig E.
I drove the vehicle for a total of 6 miles and when I filled it up with gas 1/2 mile away the vehicle took 4 1/2 gallons of gas. No I was not stuck in traffic and the vehicle was not left running. I had the vehicle 45 minutes total and driving time was less than half of that.David B.
El cliente no dejó un comentario.LAURIE M.
Service was friendlier than other U-haul locati have tried. I will return to your location if I need a rental.PATRICIA W.
El cliente no dejó un comentario.Milun R.
El cliente no dejó un comentario.THOMAS J.
Strong odor of cigarette smokeWAYNE B.
El cliente no dejó un comentario.Kenneth M.
Everything was great.Craig S.
El cliente no dejó un comentario.CHRISTIAN S.
El cliente no dejó un comentario.Tom P.
El cliente no dejó un comentario.walter H.
Great deal - thank you Mikemike S.
When I reserved the truck they said they would be open at 8:00am. When I got there they were closed for 5 days due to a covid case I understand that but someone should have notified me. It took me an hour to check out my truck using the app. 30 minutes of that time was sitting on hold with UhaulThomas C.
Nothing. It is a class act. Very professional and courteous.Michael G.
Great placeMichael B.
El cliente no dejó un comentario.Jacek M.
great customer serviceSTEPHEN K.
Trucks need to get better mileage! Check in went well! Will rent at this location if I ever need a truck again!ROBERT E.
El cliente no dejó un comentario.Sai-Akhil-Ram I.
El cliente no dejó un comentario.Jian H.
Everything at the location was perfect - excellent service and the truck was ready for me. But my online experience making the reservation was very poor - it took 3 calls and 90 minutes on the phone to make sure my reservation went through.Philip D.
El cliente no dejó un comentario.Erica V.
El cliente no dejó un comentario.DEBORAH T.
El cliente no dejó un comentario.Evonne K.
Peter was really kind and helpful and the truck was a great value. Gracias.Matthew B.
All was OK, except the policy of filling the truck to be less than full (in our case it was 7/8 full) is troubling. My wife didn't know how much to put in and filled the tank. This cost us an additional $10 of gas (approx)Mark L.
El cliente no dejó un comentario.Clifford R.
El cliente no dejó un comentario.Maya L.
El cliente no dejó un comentario.Roger E.