We did have a few problems getting the trailer to release when we returned it. Otherwise it was in good shape.WILLIAM S.
Customer Reviews for Cornerstone Automotive
(Distribuidor de U-Haul del vecindario)
Libertyville, IL 60048
Services at this Location:
- Lun. - vie.: 7 a. m. - 6 p. m.
- Sáb.- dom.: 8 a. m. - 12 p. m.
- 5/16/2021: cerrado
- 5/17/2021 - 5/21/2021: 8:00 a. m. - 5:00 p. m.
- 5/24/2021 - 5/28/2021: 8:00 a. m. - 5:00 p. m.
- 5/30/2021 - 5/31/2021: cerrado
- 6/1/2021 - 6/4/2021: 8:00 a. m. - 5:00 p. m.
- 6/7/2021 - 6/11/2021: 8:00 a. m. - 5:00 p. m.
- 6/13/2021: cerrado
- 6/14/2021 - 6/18/2021: 8:00 a. m. - 5:00 p. m.
- 6/20/2021: cerrado
- 6/21/2021 - 6/25/2021: 8:00 a. m. - 5:00 p. m.
- 6/28/2021 - 7/2/2021: 8:00 a. m. - 5:00 p. m.
- 7/4/2021: cerrado
- 7/18/2021: cerrado
- 9/6/2021: cerrado
- 11/25/2021 - 11/28/2021: cerrado
- 12/24/2021 - 12/26/2021: cerrado
- 12/31/2021 - 1/2/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dmitry G.
El cliente no dejó un comentario.Nathan A.
El cliente no dejó un comentario.MARILYNELISABETH T.
Everything was great from check in to checkout.Erik S.
I have rented trucks and trailers from this location several times and never had a problem it's a couple of miles from my house they always have what I need and they're nice people to deal with.SHELLY B.
El cliente no dejó un comentario.KAREN L.
El cliente no dejó un comentario.melinda N.
It would be helpful if your web site was a little easier to navigate. Online registration took way too much time to complete. Also - Peter was great to work with - professional, efficient and friendly to boot! ¡Gracias!Craig E.
I drove the vehicle for a total of 6 miles and when I filled it up with gas 1/2 mile away the vehicle took 4 1/2 gallons of gas. No I was not stuck in traffic and the vehicle was not left running. I had the vehicle 45 minutes total and driving time was less than half of that.David B.
El cliente no dejó un comentario.LAURIE M.
Service was friendlier than other U-haul locati have tried. I will return to your location if I need a rental.PATRICIA W.
El cliente no dejó un comentario.Milun R.
El cliente no dejó un comentario.THOMAS J.
Strong odor of cigarette smokeWAYNE B.
El cliente no dejó un comentario.Kenneth M.
Everything was great.Craig S.
El cliente no dejó un comentario.CHRISTIAN S.
El cliente no dejó un comentario.Tom P.
El cliente no dejó un comentario.walter H.
Great deal - thank you Mikemike S.
When I reserved the truck they said they would be open at 8:00am. When I got there they were closed for 5 days due to a covid case I understand that but someone should have notified me. It took me an hour to check out my truck using the app. 30 minutes of that time was sitting on hold with UhaulThomas C.
Nothing. It is a class act. Very professional and courteous.Michael G.
Great placeMichael B.
El cliente no dejó un comentario.Jacek M.
great customer serviceSTEPHEN K.
Trucks need to get better mileage! Check in went well! Will rent at this location if I ever need a truck again!ROBERT E.
El cliente no dejó un comentario.Sai-Akhil-Ram I.
El cliente no dejó un comentario.Jian H.
Everything at the location was perfect - excellent service and the truck was ready for me. But my online experience making the reservation was very poor - it took 3 calls and 90 minutes on the phone to make sure my reservation went through.Philip D.
El cliente no dejó un comentario.Erica V.
El cliente no dejó un comentario.DEBORAH T.
El cliente no dejó un comentario.Evonne K.
Peter was really kind and helpful and the truck was a great value. Gracias.Matthew B.
All was OK, except the policy of filling the truck to be less than full (in our case it was 7/8 full) is troubling. My wife didn't know how much to put in and filled the tank. This cost us an additional $10 of gas (approx)Mark L.
El cliente no dejó un comentario.Clifford R.
El cliente no dejó un comentario.Maya L.
El cliente no dejó un comentario.Roger E.
Peter was relaxed and very helpfulAlyssa W.
everthing was great thanksSTEPHEN K.
I guess I'll have to reconsider my options the next time I need a truck.. I drove 28 miles and added 5.2 gallons of fuel to cover my travels and they still charged me for gas. Why don't you just steal my money? Oh wait, you already did.Ronald G.
Service was excellent and staff was very friendly. No improvements needed.George R.
Truck had 147,000 miles, a lot of wear on the drivers front tire, fan has a short so a/c worked only part of the time. Very cleancraig M.
El cliente no dejó un comentario.michael M.
El cliente no dejó un comentario.RICARDO S.
El cliente no dejó un comentario.Louis K.
They are very helpful and accommodating.Robert P.
El cliente no dejó un comentario.TIMOTHY B.
Great customer service spot onrobert C.
Only issue I had was that I drove the truck approximately 30-35 miles and in order to get it back to full I had to put 7+ gallons back in the tank. So unless the truck gets 4-5 mpg I filled it up for the last person.Chris W.
El cliente no dejó un comentario.Jeff T.
Service was excellent. Time taken to make sure we had all we need and were well prepared for the move. Everything was smooth!Sarah P.
El cliente no dejó un comentario.MICHAEL L.
Good people , great service. Highly recommended.vijay K.
Employees were very helpfulRay K.
Not a thing. Everything went real well and they were very nice and accommodating.Robert P.
El cliente no dejó un comentario.Matthew N.
El cliente no dejó un comentario.LILIYA M.
El cliente no dejó un comentario.Gabriela J.
El cliente no dejó un comentario.Lukasz K.
El cliente no dejó un comentario.John R.
El cliente no dejó un comentario.Karen E.
Nothing.....Great Service !!Ronald S.
El cliente no dejó un comentario.Mireya T.
El cliente no dejó un comentario.Thomas J.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.Brian S.
El cliente no dejó un comentario.daniel A.
El cliente no dejó un comentario.nick C.
El cliente no dejó un comentario.Laurie K.
It was fineMark G.
Perfect for our un-anticipated needs. Thank you. John CobbJohn C.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.SAMUEL C.
El cliente no dejó un comentario.Thomas V.
El cliente no dejó un comentario.PAUL EDWARD C.
Nothing needs to change. Service was prompt, efficient and respectful. The vehicle was exactly what I needed and was in great shape, with low miles.David H.
Very friendly and courteous staff.ROGER F.
El cliente no dejó un comentario.francisco R.
El cliente no dejó un comentario.KEITH C.
El cliente no dejó un comentario.Dean R.
The brakes on the truck were terrible, needs to be looked atchester J.
perfect for my needsRonald G.
I rented moving blankets. Blankets came in plastic bags and the price was perfectkarhleen R.
El cliente no dejó un comentario.Brian G.
I always get great service and clean well-maintained truck when I rent here!STEPHEN H.
The guys at Cornerstone were amazing and have used them a few times before. I will not use anyone else for rental trucks, these guys make the process simple and quick. Not one complaint!HOWARD S.
When I called in the morning, it was before their business hours. A simple message saying when their business opens and closes would be helpful. BUT: Cornerstone automotive gave excellent service and were most friendly and professional!john M.
I was VERY impressed with the overall experience. Beginning with the help of Jeff Davidson, the U-Haul rep who, after llistening closely to what I needed to accomplish, helped me ID the best vehicle option at the best price possible. The vehicle itself was almost brand new and clean as a whistle. Everything went smoothly, pick-up to drop-off. And the final bill was within $2 of the estimate Jeff had provided. (I drove some extra miles!) The entire experience was all I or anyone could have hoped for. Gracias.HUGH L.
Great experience!CONCETTA R.
Jeff was friendly & informative. Equipment was checked beforehand and in good working order. (Some online forms were difficult to maneuver but we were told to disregard.) We had a good experience here!Charles C.
El cliente no dejó un comentario.Robert D.
Very nice place, very friendly. Mike was very nice took my rental dolly to my car, when I dropped off cart, Mike saw me pull up and took dolly out of my car. Made it so easy. Thank you Mike and staff...REGINA R.
El cliente no dejó un comentario.Pat H.
El cliente no dejó un comentario.mary B.
El cliente no dejó un comentario.Jeffrey D.
Nothing it was perfectLoren S.
Very positive experience. Van I rented was only a few months old and with low miles. Jeff was very helpful with the rental information and also gave me tips about tolls, which I hadn't considered. Would definitely recommend Cornerstone for future rental needs.EDWARD A.
Completed all the information online ahead of time to expedite checkout, but if others picking up at same time do not, you wait there anyway. ...ie you need to have an â€œexpress lineâ€.ROBERT R.
The truck should not be on the road. The drivers side mirror just flaps in the wind leaving you blind. There is no way to adjust it. The break warning light/ ABS light comes on after the first stop and stays on. Having a truck this large and having a warning light on that says the brakes may not work isn't a great feeling. So disappointed. This is my second bad experience in a row.BRIAN S.