Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super friendly, and professional guy runs the place. Will use again if needed.
Jessica B
Rating:
5.0
Customer did not leave a comment.
Kamille N
Rating:
4.0
Customer did not leave a comment.
Reza H
Rating:
4.0
Customer did not leave a comment.
James V
Rating:
5.0
I dropped off outside if business hours, so, no problems.
Anthony C
Rating:
5.0
Customer did not leave a comment.
William J
Rating:
5.0
This was my first time using Ubox and was very satisfied with the equipment as well as the staff at Uhaul. Especially Jeff at Corbin storage
Kevin G
Rating:
5.0
Customer did not leave a comment.
nakeysha r
Rating:
5.0
Customer did not leave a comment.
Matthew M
Rating:
5.0
Customer did not leave a comment.
EMILY C
Rating:
5.0
Customer did not leave a comment.
Robin P
Rating:
4.0
Pick up was great and the staff helping was friendly as to be expected.
Joshua C
Rating:
5.0
Store employee very nice!
Sharon F
Rating:
5.0
Customer did not leave a comment.
Heather T
Rating:
4.0
Customer did not leave a comment.
Alan W
Rating:
5.0
Very nice, excellent and convienient location. Same advise, post WIFI info if possible. Location had great cell service but WIFI would be a great backup.
Gerald H
Rating:
5.0
Jeff goes above and beyond in customer service and is an asset the U-Haul rental network.
Tom K
Rating:
5.0
Awesome service. Clean and maintained equipment. Will definitely use this uhaul provider in the future and will and have already told my friends and family about it. Thanks for top notch service.
BRADLEY S
Rating:
5.0
VERY nice, friendly, professional man who was very helpful and answered all my questions. (Very much UNLIKE the THREE places I had to go to try to find the truck that I had reserved and confirmed on pickup) !!!
Brent C
Rating:
5.0
The staff was very friendly and helped me to pick out the correct size storage unit. Even though I decided about a month later to move to another part of the country, the staff was still very courteous and friendly. I would rent from them again in a heartbeat. Thanks so much!
carolyn b
|
Overall Experience
Rating:
1.0
I was told the cost would be $70. I was charged $70 plus $116 i don't no why
Pamela H
Rating:
5.0
Truck was ready. Perfectly clean sales agent and checkout was great. I would use this again and recommend it to others
But there is one big question
Ken k
Rating:
5.0
Customer did not leave a comment.
Victoria L
Rating:
3.0
Customer did not leave a comment.
Christopher L
Rating:
5.0
Customer did not leave a comment.
Apryl G
Rating:
5.0
Customer did not leave a comment.
Apryl G
Rating:
5.0
Customer did not leave a comment.
mitul p
Rating:
5.0
No need to improve. The gentleman at this location was super friendly and extremely helpful. Would go out of his way to help a customer.
Jason P
Rating:
3.0
After hours drop off.
Josh W
Rating:
3.0
After hours drop off.
Josh W
Rating:
3.0
I did not get what I paid for. we had problems from the start. first off the driver left us with a damaged pod. we wasted 6 hours of moving time which still has not been addressed by management as I requested. I thought this was a door to door move until it was to late to make other plans. our stuff was 20 miles away through the mountains and we had to move it all or pay the u haul dealer an additional $700 for 3 pods! the only good thing was Jeff where our stuff was dropped worked with us to accommodate access so we could get our stuff.
Mary S
Rating:
5.0
My experience at Corbin Storage was phenomenal it was an... in town-tucked out of the way, not in your face fellow tenants making it difficult for you to load and unload. Extremely private, safe with a Manager who is on call for emergencies!!! Nice 100% recommended. Check it out for your self
aaron b
|
Overall Experience
Rating:
5.0
Ask if they want furniture pads. Sometimes pads are not necessary or only a few needed. We have had to return so many unneeded pads before we moved. We absolutely love our Corbin Uhaul representative. He has made moving absolutely the easiest of times for our family.
Rating:
5.0
Customer did not leave a comment.
Robert S
Rating:
5.0
Customer did not leave a comment.
David B
Rating:
5.0
Customer did not leave a comment.
Angela P
Rating:
5.0
Everything was wonderful !
Shane R
Rating:
5.0
Customer did not leave a comment.
Travis R
Rating:
5.0
Nice and knowledgeable and helpful person running this location.
Bradley T
Rating:
5.0
Customer did not leave a comment.
Christopher C
Rating:
5.0
Keep doing what you are doing.
daniel e
Rating:
5.0
Customer did not leave a comment.
Margaret B
Rating:
5.0
Customer did not leave a comment.
Renee H
Rating:
5.0
Wonderful service very professional have rented there several times, and will in the future
Linda S
Rating:
5.0
Customer did not leave a comment.
Deborah B
Rating:
5.0
Great business and guy, professional and quick. Will be doing regular business again soon! Among the very best in the area.
Sean T
Rating:
5.0
Customer did not leave a comment.
joshua l
Rating:
5.0
Customer did not leave a comment.
calvin m
Rating:
5.0
Customer did not leave a comment.
Michelle W
Rating:
5.0
Customer did not leave a comment.
Billie S
Rating:
3.0
Customer did not leave a comment.
David P
Rating:
5.0
I have been using "Corbin Storage" since first moving to the Corbin, Ky area. Jeff's, the owner, attention to detail as well as his friendly nature has made my move here all more better. "Corbin Storage" is my main source for my U-Haul rental needs as my records show repeated rentals from "Corbin Storage".
Tom K
Rating:
5.0
Customer did not leave a comment.
Tom K
Rating:
5.0
No need for improvement! It was great friendly service! Thank you!
Daryl D
Rating:
5.0
The staff were friendly. I just wish they were more understanding of financial hardship and didn't feel like selling off my dead mother's only keepsakes was more important than letting me make payments within the sale timeframe. 💔
Kathaleen E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
eddie b
Rating:
3.0
Signage is poor, driveway is rough. The staff was great.
JAMES H
Rating:
1.0
You lied to us, you told us in Florida you would store. Our pods and deliver them to our house when the time came. When we called you said you didn’t deliver to our area and it would cost us $700 dollars to deliver them.. we called and kept being transferred to other people. We talked all the way up to Knoxville and they hung up on us. This is pitiful service and I expect half of my money back for all the lies. Please have someone call who doesn’t lie. I want a refund for the lousy service. James Paddock. 606-875-4756
james p
Rating:
2.0
No washer fluid, front window was cracked.
stephen c
Rating:
3.0
Customer did not leave a comment.
eric f
Rating:
5.0
Customer did not leave a comment.
frankie d
Rating:
4.0
Customer did not leave a comment.
Terri S
Rating:
5.0
Customer did not leave a comment.
Betty A
Rating:
3.0
Customer did not leave a comment.
donald b
Rating:
5.0
Customer did not leave a comment.
Barbara M
Rating:
5.0
I can't recommend any place more than Corbin Storage, the staff is awesome and the site is clean and well maintained.
michael c
Rating:
5.0
It was a wonderful experience ... highly recommend Travis and Corbin Storage for your next U-Haul rental.
Bill P
Rating:
5.0
Absolutely the best experience ever. The staff was Always friendly and helpful. The facility was kept clean and neat. I couldn't recommend a better place to do business
mary a
|
Overall Experience
Rating:
5.0
Nothing at all
Gregory P
Rating:
5.0
Customer did not leave a comment.
Jacob E
Rating:
4.0
Customer did not leave a comment.
donald b
Rating:
5.0
Very nice people. Accommodating to my busy schedule highly recommend
Mark I
|
Overall Experience
Rating:
5.0
Great guy. Quick pickup. Arrived and was on the road in less than 10 minutes. Equipment was in excellent condition.
Robert Z
Rating:
5.0
Customer did not leave a comment.
STEVEN E
Rating:
4.0
Customer did not leave a comment.
Michael P
Rating:
5.0
Fabulous experience.
Todd C
Rating:
5.0
Customer did not leave a comment.
ericka e
Rating:
4.0
Customer did not leave a comment.
Kathy H
Rating:
5.0
Very clean and friendly person
REBECCA G
Rating:
5.0
Customer did not leave a comment.
APRIL T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jimmy p
Rating:
5.0
Keep doing what you doing
CONNIE S
Rating:
5.0
Customer did not leave a comment.
Frankie H
Rating:
3.0
The location itself was okay I just think uhaul has a lot of scummy nickel and diming going on that can be frustrating
Sharon H
Rating:
5.0
Nothing, this is a great setup
Floyd J
Rating:
5.0
Customer did not leave a comment.
Timothy C
Rating:
5.0
Customer did not leave a comment.
Shawn G
Rating:
5.0
Great folks
Michael G
Rating:
5.0
Everything was great. Will recommend you to everyone who needs this. Jeff at Corbin where I picked up my u box to take to my home was very helpful, friendly, and professional! Great job!!
Judy F
Rating:
5.0
Customer did not leave a comment.
RODNEY N
Rating:
5.0
Customer did not leave a comment.
cheryl h
Rating:
5.0
Nothing! This is the best dealer to rent from anywhere in the Corbin Ky area! Not just me says that. Alot of my friends say the same thing. How do you think I found him?
John W
Rating:
5.0
Customer did not leave a comment.
eric b
|
Overall Experience
Rating:
5.0
Easy
Jeff D
Rating:
5.0
Customer did not leave a comment.
Matthew D
Rating:
5.0
Used this place 3 times in the last couple years. Always been smooth and quick. I'll always use them as long as the location is where I need it.
David S
Rating:
5.0
Great Customer Service
ROBERT E
Rating:
5.0
Customer did not leave a comment.
BARRY W
Rating:
4.0
Customer did not leave a comment.
WALTER P
Rating:
4.0
Customer did not leave a comment.
BARRY W
Rating:
5.0
Owner was very friendly, knowledgeable and helpful. He had everything ready and showed me what I needed to know. Outstanding job!!!!
WILLIAM F
Rating:
5.0
Customer did not leave a comment.
victor k
|
Overall Experience
Rating:
5.0
Very friendly staff, went above and beyond his normal duties to help. Thank you
nebojsa m
|
Overall Experience
Rating:
5.0
The staff always went above and beyond to help if needed.