Customer did not leave a comment.
Jason Ettenberger
Customer Reviews for Coopers Osage Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was quick and easy rental.
michael mairderCost! Mileage is a killer! Our rental was less than $70 but mileage at $1.19 a mile left me with a $450 charge! Plus fuel? Won't be doing this again. Buying my own moving truck.
Clifford PierceNothing
John JorgensenTruck smell inside the cab was extremely horrible. The windows were down throughout the time i was in transit. The ride was rough. Infact the truck didn't make it back to the agent due to a breakdown. In addition to the poor customer experience, the agent is tucking on extra fees on my final invoice. I'm getting charged a cleaning fee and the rental fee was changed from $19.95 to $39.99.
Ronald TalibitaVery professional
deb ReidOne minor improvement: clean the insides of the windows.
Robert HeineySuper fast and great service! It was not expensive at all. I was expecting to spend way more than I did. I have zero complaints and will definitely refer some people your way if they ever need to move!
Casey OlsonMarty at Coopers was great, knowledgeable and super friendly.
Jim KramerThis was a holiday weekend and Marty was very helpful and willing to accommodate us to get moved. Excellent experience!
Karen DamjanovicMarty was great
Mark WaitekOnly issue we had was it was raining during our move and our mattress/box spring got a little damp and some of the boxes in mom's attic got wet. No damage just wet boxes making it harder to carry the boxes hoping the bottom didn't give out. Other than that all good and move was successful!
Sue GuyNo communication on up charges
Tyler MorganMy first UHAUL rental. A very good experience.
Richard McCormickCoopers we’re very easy to work with, they made it very smooth and went out of their way to accommodate my work schedule. Highly recommend.
ROBERT ROGGENSACKAble to return unused packing materials for refund.
DENNIS LEARDVery helpful staff - they even got a trailer for me when my online reservation didn’t go through (my fault).
David RubleMarty was highly professional in every sense and walked through the points I needed to know.
Bruce ForshayVery easy rental process.
Jerry ReshetarNothing
Jeffrey SchwartzkopfWhile this location was fine, it was NOT where I made my reservation. I was called the day before pickup and told my original pick up location didn't have the size truck I reserved and I had to drive to another city 70 minutes away for pickup! Not a fun way to start a move.
Bryan CarrThey were very nice and polite.
Sandra DanielsExcellent helpful would recommend and you them again.
Linda OlsonHelpful people.
Glennis KelleyFriendly small town people. Great cargo trailer in good shape.
Kevin BrownNone this dealer was very nice to deal with and very helpful at moments notice. I thank him 🙏
RAYMONDM BATYGreat service
Daniel NicholsonMy cellphone had slipped through an opening above the console and into an engine access area. The young woman who checked me in returning the truck was able to get it for me. That was service above and beyond!
David RubleVery Helpful People
Kevin WildeThe lady was very helpful & was able to guarantee a trailer... very pleasant experience.
JOHN BERGVery helpful people
JOEL YORGEYVery good location.
Jonathon NoordhoekThe Lady that checked me in and helped me hook up was fantastic!
trent spreckerThis location was very handy nice clean and very helpful staff.
Tammy SmitThe night-drop for contract/keys was clearly visible. Prior contact with the staff at this location was super friendly and efficient as well. Good job!
DOROTHY DRAEGEREverything was great! Thanks!
JORDAN PLAGGE