Customer Reviews for Coopers Osage Auto
(U-Haul Neighborhood Dealer)

86 reviews

1421 Main St   Osage, IA 50461

(641) 732-8037

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–11 am
  • Sunday:
    Closed

Services at this Location:

Contact Us

(641) 732-8037

1421 Main St
Osage, IA 50461

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–11 am
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jason Ettenberger 
Rating:
5.0

Was quick and easy rental.

michael mairder 
Rating:
5.0

Cost! Mileage is a killer! Our rental was less than $70 but mileage at $1.19 a mile left me with a $450 charge! Plus fuel? Won't be doing this again. Buying my own moving truck.

Clifford Pierce 
Rating:
5.0

Customer did not leave a comment.

Melissa Morse 
Rating:
5.0

Customer did not leave a comment.

james bennentt 
Rating:
5.0

Customer did not leave a comment.

james bennentt 
Rating:
5.0

Customer did not leave a comment.

Steven Sampica 
Rating:
5.0

Nothing

John Jorgensen 
Rating:
1.0

Truck smell inside the cab was extremely horrible. The windows were down throughout the time i was in transit. The ride was rough. Infact the truck didn't make it back to the agent due to a breakdown. In addition to the poor customer experience, the agent is tucking on extra fees on my final invoice. I'm getting charged a cleaning fee and the rental fee was changed from $19.95 to $39.99.

Ronald Talibita 
Rating:
5.0

Customer did not leave a comment.

ED HATTEN 
Rating:
5.0

Customer did not leave a comment.

Mary Novacek 
Rating:
5.0

Customer did not leave a comment.

Vincent Scherrod 
Rating:
5.0

Very professional

deb Reid 
Rating:
5.0

Customer did not leave a comment.

BILL HUGHET 
Rating:
5.0

Customer did not leave a comment.

Tracy Mullenbach 
Rating:
5.0

Customer did not leave a comment.

Tracy Mullenbach 
Rating:
5.0

Customer did not leave a comment.

Jimmie Rodemaker 
Rating:
5.0

One minor improvement: clean the insides of the windows.

Robert Heiney 
Rating:
5.0

Super fast and great service! It was not expensive at all. I was expecting to spend way more than I did. I have zero complaints and will definitely refer some people your way if they ever need to move!

Casey Olson 
Rating:
5.0

Customer did not leave a comment.

BILL HUGHET 
Rating:
5.0

Customer did not leave a comment.

Henry Kraai 
Rating:
5.0

Customer did not leave a comment.

grady schulz 
Rating:
5.0

Customer did not leave a comment.

Stan Schatz 
Rating:
5.0

Customer did not leave a comment.

Zoe Dinges 
Rating:
5.0

Marty at Coopers was great, knowledgeable and super friendly.

Jim Kramer 
Rating:
5.0

Customer did not leave a comment.

Luke Wilberding 
Rating:
4.0

Customer did not leave a comment.

Rod Rodemaker 
Rating:
5.0

This was a holiday weekend and Marty was very helpful and willing to accommodate us to get moved. Excellent experience!

Karen Damjanovic 
Rating:
5.0

Marty was great

Mark Waitek 
Rating:
5.0

Only issue we had was it was raining during our move and our mattress/box spring got a little damp and some of the boxes in mom's attic got wet. No damage just wet boxes making it harder to carry the boxes hoping the bottom didn't give out. Other than that all good and move was successful!

Sue Guy 
Rating:
5.0

Customer did not leave a comment.

Tim Legg 
Rating:
5.0

Customer did not leave a comment.

Kyl Andrews 
Rating:
5.0

Customer did not leave a comment.

LARRY TOMPKINS 
Rating:
5.0

Customer did not leave a comment.

Donald Cook 
Rating:
2.0

No communication on up charges

Tyler Morgan 
Rating:
5.0

Customer did not leave a comment.

Jay Harmon 
Rating:
5.0

My first UHAUL rental. A very good experience.

Richard McCormick 
Rating:
5.0

Coopers we’re very easy to work with, they made it very smooth and went out of their way to accommodate my work schedule. Highly recommend.

ROBERT ROGGENSACK 
Rating:
5.0

Able to return unused packing materials for refund.

DENNIS LEARD 
Rating:
5.0

Very helpful staff - they even got a trailer for me when my online reservation didn’t go through (my fault).

David Ruble 
Rating:
5.0

Customer did not leave a comment.

Jamie Smith 
Rating:
5.0

Marty was highly professional in every sense and walked through the points I needed to know.

Bruce Forshay 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Barron 
Rating:
4.0

Customer did not leave a comment.

kate kamakahi 
Rating:
5.0

Very easy rental process.

Jerry Reshetar 
Rating:
5.0

Customer did not leave a comment.

Michael Zelenak 
Rating:
5.0

Customer did not leave a comment.

Dino Johnson 
Rating:
5.0

Customer did not leave a comment.

Dino Johnson 
Rating:
5.0

Nothing

Jeffrey Schwartzkopf 
Rating:
4.0

While this location was fine, it was NOT where I made my reservation. I was called the day before pickup and told my original pick up location didn't have the size truck I reserved and I had to drive to another city 70 minutes away for pickup! Not a fun way to start a move.

Bryan Carr 
Rating:
5.0

Customer did not leave a comment.

Brad Weber 
Rating:
5.0

They were very nice and polite.

Sandra Daniels 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY HELTON 
Rating:
5.0

Excellent helpful would recommend and you them again.

Linda Olson 
Rating:
5.0

Helpful people.

Glennis Kelley 
Rating:
5.0

Friendly small town people. Great cargo trailer in good shape.

Kevin Brown 
Rating:
5.0

None this dealer was very nice to deal with and very helpful at moments notice. I thank him 🙏

RAYMONDM BATY 
Rating:
4.0

Customer did not leave a comment.

DAVID GROH 
Rating:
5.0

Great service

Daniel Nicholson 
Rating:
5.0

Customer did not leave a comment.

JACOB HOPKINS 
Rating:
5.0

My cellphone had slipped through an opening above the console and into an engine access area. The young woman who checked me in returning the truck was able to get it for me. That was service above and beyond!

David Ruble 
Rating:
5.0

Very Helpful People

Kevin Wilde 
Rating:
4.0

Customer did not leave a comment.

NEIL MILLER 
Rating:
3.0

The lady was very helpful & was able to guarantee a trailer... very pleasant experience.

JOHN BERG 
Rating:
5.0

Customer did not leave a comment.

Mike Henson 
Rating:
5.0

Very helpful people

JOEL YORGEY 
Rating:
5.0

Customer did not leave a comment.

Jeanne Johanns 
Rating:
5.0

Very good location.

Jonathon Noordhoek 
Rating:
5.0

Customer did not leave a comment.

Jeanne Johanns 
Rating:
4.0

Customer did not leave a comment.

ERIC BRUDER 
Rating:
5.0

Customer did not leave a comment.

Joe Miller 
Rating:
5.0

Customer did not leave a comment.

Deana Lickteig 
Rating:
4.0

Customer did not leave a comment.

Jonathon Noordhoek 
Rating:
5.0

The Lady that checked me in and helped me hook up was fantastic!

trent sprecker 
Rating:
5.0

Customer did not leave a comment.

winston wilson 
Rating:
5.0

Customer did not leave a comment.

Mark Tack 
Rating:
5.0

Customer did not leave a comment.

Norman Koehn 
Rating:
5.0

This location was very handy nice clean and very helpful staff.

Tammy Smit 
Rating:
4.0

Customer did not leave a comment.

Eric Bruder 
Rating:
5.0

Customer did not leave a comment.

Richard Coles 
Rating:
4.0

The night-drop for contract/keys was clearly visible. Prior contact with the staff at this location was super friendly and efficient as well. Good job!

DOROTHY DRAEGER 
Rating:
5.0

Everything was great! Thanks!

JORDAN PLAGGE 
Rating:
5.0

Customer did not leave a comment.

Craig Eisenman 
Rating:
5.0

Customer did not leave a comment.

KATHERINE BRANSTAD 
Rating:
5.0

Customer did not leave a comment.

Kristen Hartwig 
Rating:
5.0

Customer did not leave a comment.

LYNN BROWN 
No reviews have been submitted for this location.

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