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Amy R H.
Customer Reviews for Cooper Brother Citgo
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Online check out was easy and went very smooth.
Laura R.Awesome drop off and manager is a great guy. Made the drop off easy and convient.
rickyn M.Great location and staff. Rental was in great condition and worked as needed. No complaints with this location or staff.
James B.Location yes truck no
Alicia K.Not a single thing. I was waited on immediately upon arrival the paperwork was painless and Facility was easily accessible. There was plenty of room and it was well lit when I returned to drop off.
Peyton L.Nothing . Everything was great . Thank you !
Linda C.Very friendly, knowledgable and helpful.
Robert F.Very please.
Stephanie D.Always our goto UHAUL location, very professional and goes above and beyond!
TRAVIS T.Nice neat and clean place. The gentleman who works there is friendly and helpful.
Brenda M.I always use these folks. They are always very helpful.
Charles C.A third party was to email a location pick up change. We did not receive that notification so we went to the wrong location first for pick up. That was the only problem. The u-haul staff at each location, and the third for drop off were stellar. We highly recommend u- haul... 5 stars!
JERRY R.Absolutely nothing. All was perfect
OTTO J.Owner contact called to change our order to a 24/7 mobile pickup with u haul app, got arrival time wrong, app didn't work because time expired. On hold with 800 number over an hour, callback offer was for 4 hours later. Owner called back, said he reset, didn't work. Then Owner didn't reply after that to calls or texts. Finally got good uhaul service rep who was excellent and stayed on the phone till we got the keys unlocked. I had 3 helpers with me and another person at site I was picking up from, so over 5 man hours wasted on bad rental experience. Very dissatisfied and 2nd bad u haul experience in less than 2 years. Will not recommend. Will not be using u haul again.
Joel S.Awesome experience, I will continue to use UHaul for all my moving needs. Thanks yall!
Dana B.Keep up the good work
ERICH C.Very friendly and knowledgeable.
JERRY G.Transaction went very smooth. thank you!
KURT R.Trailer was ready to go and in good condition for my road trip. I had no issues and would definitely recommend this place.
FERNANDO G.Explanation of how to use the rented equipment would have been nice. Not everyone has hitch experience.
BRIGETTE B.There were closer locations to my requested drop off. I was not offered those options when I made the reservation. This resulted in extra time and expense on my part. It was frustrating driving past other locations to get to my assigned spot.
Bryan B.The man running your locaton was tops.. Knowledgable, offered to come after hours, and obviousely one ofyour top people and great location..
GLENN K.We will be using this location to drop off again as we continue our out of state move.
DONALD RAY R.We got there at the scheduled time and the trailer was there and ready to go. I checked in online so there was no time wasted on paperwork. The owner hooked it up for us and we were on our way.
Melissa G.After renting a 26 foot, due to small turn around area at house we were moving from ; I decided to change to a 15 foot. I was able to change trucks no problem. Tim the customer service rep was instrumental in helping wth truck change and with check-in.
bob B.Very helpful,friendly, I want to thank you for your hospitality
Kathy G.Great people
Steven D.He is awesome and I only use this facility for my uhaul needs!
JENNIE S.Very nice had all the papers in order. did not take up my time.
STEVEN H.Had to call customer service because original location did not have truck and was not notified previous to me arriving to pick up truck. Wait time to speak to person was to long and first person spoke with did not say that it was changed on your end and lead me to believe I had made error.
WILLIAM R.I can't think of a thing. Tim was very helpful and pick up and return was quick and easy.
JEFFREY A.Zero Hassle! Smooth operation!
FRED H.update location info on internet
JUSTIN H.Transaction was smooth
Amanda Y.I have used this Uhaul location and this is the only local Uhaul location I will use. The sales man is friendly and easy to work with. Please update his profile to show his new location. Wasn't a big issue to me only because we discussed the change over the phone prior to me picking up my rental, his new location is more convenient for me anyway
Joshua W.my experience was very good every time I have used U-Haul the experience has been good
MICHAEL LEE W.Drop off was very easy, staff were very friendly. Really like this location.
Matthew P.Equipment was incredibly dirty (see pictures) with napkins, grease and oil covering seats. I could only upload one photo but the truck back was covered in debris to the point where I had to clean it before movers felt comfortable placing items. Absolutely unacceptable. I will NEVER use UHaul again because of this experience. I would seriously consider reviewing this locations “credentialsâ€.
Alec D.Why did I get sent to the dealer that was the furthest away from my house. There was a close by dealer that had the same truck size.
MARK S.Couldnt have been easier returning my trailer.
JAMES S.Great location. Lots of equipment.
BARRY RONALD B.