Comentarios del cliente para Coon Rapids Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Coon Rapids Storage

Grado total:

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Anna W. en

Grado:

Dropped off after hours and couldn't get the return app to work on my phone. Where to park the vehicles wasn't clearly marked and the location was kinda hidden and run-down looking. Online customer service was helpful in putting in a note in my contract what happened with online return so that I didn't need to return to the location the next day.

jennifer e. en

Grado:

It was somewhat hard to find. Had a hard time with the computer part of the job.

rod n. en

Grado:

The office for the drop-off location was behind a locked gate. I did not want to risk being charged for not dropping in the proper location I was able to drive through the gate and ended up being locked in and ended up crawling under a fence to get out

Elizabeth P. en

Grado:

small location but ok

JASON C. en

Grado:

I was very pissed off with both locations pick up and drop off. When i picked it up it took over an hour just to get the truck, i wasted a lot of time that i could have been moving stuff. The person was not trained and wasted my time. when i had everything set up online. When i dropped it off i had to pay for more mileage even though i had set it to be dropped off at that location and it took over a half hour to leave, again untrained. So i wasted essentially 2 hours picking up and dropping off. PISS POOR SERVICE!!!!!!!

Robert H. en

Grado:

El cliente no dejó un comentario.

Ryan L. en

Grado:

El cliente no dejó un comentario.

steve b. en

Grado:

Very friendly and helpful customer service.

Vernna A. en

Grado:

El cliente no dejó un comentario.

Gary S. en

Grado:

There was grease in the back which was not seen and therefore got on shoes of the movers and on the legs of furniture, so we have grease to clean on our new carpet and on the carpet of the home we left. I called Darla at uhaul and she offered for me to bring it back to take care of it but we partially loaded and I only had the 2 moving helpers for 2 hours. Darla, at the uhaul location was excellent!!

nicole g. en

Grado:

When I returned the equipment in Schofield,WI they stated that there was no way the location in Coon Rapids should have even rented it to us. It was out of break fluid, marker light was out, cable for the door was broken and the pin to keep the trailer on the ball was gone. I was not very happy at all.

scott O. en

Grado:

El cliente no dejó un comentario.

jonathan n. en

Grado:

El cliente no dejó un comentario.

Winifred Q. en

Grado:

El cliente no dejó un comentario.

Jennifer D. en

Grado:

There was not an attendant working to drop keys with.

Justin K. en

Grado:

This location provided great service! A "ten" all around. The on-site associate was very friendly and helpful!

Cherie W. en

Grado:

As far as renting a uhaul goes I was satisfied with the truck. The customer service was disappointing. She was on the phone for 10 whole minutes while I stood there in agony watching the clock. I was being locked out of my home and needed to get the truck back to get as much as I could. Finally another gal came and told her to help me and call the other person back. In spite of my need to get going she took her time. Then the lack of receipts...the gas was returned to where it was but the guy said it wasn't quite where they want it.

Ryudenki K. en

Grado:

El cliente no dejó un comentario.