Comentarios de los clientes para Coolidge Mini Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Coolidge Mini Storage

Clasificación general:

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Ronel J.
Clasificación:

Great Customer service, good equipment and Friendly Management, Uhaul always # 1.

Shayla F.
Clasificación:

This location was accurate, quick to provide help. The location didn't have the biggest selection. The associate was very helpful, informative and knowledgeable about my rental questions.

Megan E.
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the location was fine. our overall moving experience was stressful and cumbersome thanks to uhaul. we reserved a 20' truck a week and a half in advance. there were none to be had. anywhere. my home did not fit in the 15' we were given, which meant moving items twice, into storage for 48 hours and then out. Not impressed at all, and will not refer uhaul to anyone, and will not use again.

JOSE LUIS H.
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Gentleman here in Coolidge Arizona was very helpful and very friendly

Richard D.
Clasificación:

great clerks

Richard D.
Clasificación:

nadda

Milta M.
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El cliente no dejó un comentario.

William M.
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El cliente no dejó un comentario.

Richard D.
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Great deal thank you

William K.
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I used a credit card that I had not used in months and the next day someone used it to go shopping at the on line Apple Store. Is it a coincidence or ? Truck was covered with dead bugs, I had to stop and wash the windshield.

stella P.
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El cliente no dejó un comentario.

Michelle P.
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We were not told that we had to re-fold the moving blankets when returning the truck. The person at the location had us fold up about half of them, then said he would finish folding the rest for us. He saw how tired we were, and took pity on us. Thank you for doing that for us!

Maria V.
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My car broke down in Arizona stopped at the Uhaul location in Elloy Arizona and the help was incredible! I am Beyond satisfied for all the help I received.

BRIAN R.
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El cliente no dejó un comentario.

Kim B.
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Steven was really great to work with, my truck rental Buying boxes & getting my storage unit Thank you Steven!

JAQUAY B.
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El cliente no dejó un comentario.

Dirk O.
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El cliente no dejó un comentario.

Dirk O.
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El cliente no dejó un comentario.

William F.
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El cliente no dejó un comentario.

Dylan K.
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Excellent service. Wouldn't go any place else

Brian H.
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El cliente no dejó un comentario.

Dennis P.
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Good experience no problems at all

Mike H.
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El cliente no dejó un comentario.

Alma G.
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In and out in no time

Robert M.
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I think the mileage charge is a little high.

Brian M.
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Actually the whole experience was very good. The person who took care of me at the pick up location was excellent.

Johnny U.
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The truck was super dirty in the back , my wife had to sweep it out her self I wasn't going to put my stuff in there all dirty and the rate changes and calling back and fourth I went through I'll never rent U-Haul ever again

regina B.
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El cliente no dejó un comentario.

Daryl K.
Clasificación:

El cliente no dejó un comentario.

LAWRENCE N.
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The person was knowledgeable and very helpful.

Panos P.
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Great location, wonderful and friendly people and superb service. They now are my no. 1 provided for ANY rental.

Dylan K.
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Was a perfect experience

Mike M.
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Keep up the good work

Sam H.
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El cliente no dejó un comentario.

Ruth M.
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Cup holders were not clean but overall truck was in good shape. I've rented the 15ft uhaul twice in the last month and both times the Uhaul representative was very helpful and professional. The overall facility looked a bit run down but the trucks were decent. I would definitely use this place to rent a truck again but I would not store my belongings in the facility. Kudos to the young man that helped me both times. Very nice and helpful.

Brittany F.
Clasificación:

The first location I had a reservation with at 10:00 never even showed up. I waited over half an hour till 10:45 then gave up and went to a different location. They told me there would be a $100 deposit that would go back into my account in a few hours. Now another day later and it's still not back in my account AND they took $115 not 100. What an awful experience

Rebecca B. | Reservation |
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I did not move in I was trying to find some details of how to get my stuff into the storage locker after 5 o'clock and I tried calling and it was before 5 and nobody answered tried calling several tim

Conrad E.
Clasificación:

Clean box truck floor

Sandra H.
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El cliente no dejó un comentario.

Vickie B.
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El cliente no dejó un comentario.

Dylan K.
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Very helpful with everything I needed. Very good experience

Phillip A. | Reservation |
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I reserved a storage space online last Thursday, I loaded my truck to claim my reservation and unload. When I arrived the gate was open, but no answer at the locked office. what ridiculous experience.

jonathan R.
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Great customer service and friendly

Robert N.
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Maintain equipment better

Donald M.
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El cliente no dejó un comentario.

chris C.
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Excellent customer service and friendly staff. My "go to" rental location.

Brian D.
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Very friendly and helpful

GREGORY M.
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Great customer service

Justin L. | Reservation |
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It was good. Was able to get in and out of there quick and easy.

Bitzi F.
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El cliente no dejó un comentario.

Juan R.
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El cliente no dejó un comentario.

LEEANN A. | Reservation |
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Not because of what you set up when I got there there was no reservation. The man who runs the storage took care of everything, if it hadn’t been for the owner there I would had to find another plac.

wanda T.
Clasificación:

Coolidge Mini Storage professional, extremely friendly and helpful customer service, from inspecting assuring everything is safe and road ready before we pulled out with the trailer, connecting equipment to assure our safety and safety of the trailer and my vehicle, provided great advice on towing, I can not say enough about this place and I will recommend them in a heart beat they a top notch recognition and ward!!! THEY ARE THE BEST!!!! Now as far as your customer service phone reps that was a different story over an hour on the phone and multiple reps could not get anything right. The first rep had me picking up an hour out of my way, the next one provided me with a lot of incorrect info the reps provided me with incorrect pricing the list goes on and on it was a night mare until finally I called Coolidge Mini Storage and they had me reserved with a trailer in moments with pricing and all the other info I needed in less then 15 min. It is obvious the reps need more training or if they don't want to provide the correct info or just don't care about customer service they need to move on to something they like, understand or want to do! This is my experience and was not a happy customer. COOLIDGE ROCKS you go guys love ya!!!!!!!!!!!!!!!!!

Ivan M.
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El cliente no dejó un comentario.

Mike G.
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No problems. Truck did the job!

Brittany C. | Reservation |
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We were told by the gentleman working that the hours for the gates to be open were changed to 7am-5pm. Online it says 7am-7pm.

Donald A.
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The truck had not been cleaned-there was a half empty drink bottle in the cab. The ramp had a weld broken which made it very difficult to extend and slide back in.

CECIL M.
Clasificación:

Good service, Good personel, Clean equipment, good experience.

Leslie G.
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El cliente no dejó un comentario.

SALLY W.
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El cliente no dejó un comentario.

Kathleen P.
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Just wanted to say how nice everyone is at this location. This is our second rental in a few months and we will definitely rent from this location again.

Michael M.
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El cliente no dejó un comentario.

TERRIE D.
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El cliente no dejó un comentario.

Broderick C.
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El cliente no dejó un comentario.

Anthony W.
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El cliente no dejó un comentario.

ALEXANDER D.
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El cliente no dejó un comentario.

Scott W.
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El cliente no dejó un comentario.

RICK B.
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El cliente no dejó un comentario.

Steve D.
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El cliente no dejó un comentario.

ROBERT R.
Clasificación:

Signage at this location could be improved. It is a busy part of the street with the police station nearby.

Thomas L.
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UHaul Agent was extremely helpful in advising me on my one way Harley transport. I was in and out with bike in tow in less than 30 minutes. I live less than a mile away from dealership, and this guy is the best.

John H.
Clasificación:

I did an online reservation the cost of the reservation was $38 for the trailer and he charged another $10. I think he is price skimming. I think he just charges what ever he wants. I never liked renting from this guy, never pleasent. I've rented from the people down the street and they never have chafed the price. I would like to discuss this further please call me 520-709-9586

Broderick C.
Clasificación:

El cliente no dejó un comentario.

Thomas L.
Clasificación:

El cliente no dejó un comentario.

ESTHER R. | Overall Experience |
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The customer service was outstanding.

Francisco L.
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El cliente no dejó un comentario.

Erica S.
Clasificación:

Customer service was horrible; the employee was rude and failed to provide information, therefore I had to pick up the uhaul the next day. The back of the truck was full of dirt, and I was then charged extra for being an 8th of a tank off when putting gas back in. I will not use this location in the future.

Kenneth H.
Clasificación:

Dispatcher was very knowledgeable about the u haul system. Very helpful.

brett E.
Clasificación:

There is something to say about a family owned business. The owners seem go the extra mile to make you happy. I am very satisfied and will use them again!

Daniel S.
Clasificación:

El cliente no dejó un comentario.

Andrew L.
Clasificación:

El cliente no dejó un comentario.

Amanda B.
Clasificación:

El cliente no dejó un comentario.

Melissa H.
Clasificación:

office was not clean the rep was not friendly and he spoke bad about UHAUL as well as he did not know how to explain the billing process.

MIKE B.
Clasificación:

Manager was there at 8 in the morning when it open that was excellent he helped me out a lot and what I needed to know I'm buying or using the trailer and he was there when I dropped it off help me unload or unload the trailer I would rate him as excellent and a very nice man

Elicia C.
Clasificación:

Great customer service!

George M.
Clasificación:

El cliente no dejó un comentario.

MICHAEL W.
Clasificación:

El cliente no dejó un comentario.

ALMA G.
Clasificación:

Very helpful

Joshua F.
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El cliente no dejó un comentario.

Don L.
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El cliente no dejó un comentario.

Nina K.
Clasificación:

Double check address info with customer

Brian M.
Clasificación:

I had reserved a truck 2 days ahead of time, computer system went down, I had to rush around at the last minute to locate another dealer that ended n up being 30 miles farther from where I needed to pick up.

Gerald G.
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El cliente no dejó un comentario.

robert K.
Clasificación:

El cliente no dejó un comentario.

William B.
Clasificación:

The only problem I faced was the fact that I was quoted one price rate, upon returning the equipment I was DOUBLE BILLED. I called uhaul and no one knew how to refund my money back so now I have $212.00 of my money Out in space somewhere. Not happy!!!!

MARK P.
Clasificación:

N/A

Dennis J.
Clasificación:

El cliente no dejó un comentario.

fred B.
Clasificación:

Great service and good customer service

Curtis J.
Clasificación:

I did have to clean off the windshield because it was pretty dirty. The biggest problem though was being double charged for 1 trip. I had to make several phone calls to get reimbursed.

William B.
Clasificación:

Bill and Gabriel from Coolidge Mini Storage were both excellent people and very helpful in general. Both met my needs in advising me what I neede for an easy move. The truck that I rented was in great condition, clean inside and out. I would definitely recommend this place to anyone, very nice people!!!

Lucinda B.
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El cliente no dejó un comentario.

Bernadette T.
Clasificación:

Make sure their destination is correct because when you're moving to a new place it is intimidating when you don't know where you are!

judy G.
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El cliente no dejó un comentario.

Charles D.
Clasificación:

El cliente no dejó un comentario.

debra E.
Clasificación:

Keep doing what you are doing!

Michael H.
Clasificación:

El cliente no dejó un comentario.

IRENE S. | First Impressions |
Clasificación:

The gentleman was friendly, after reviewing the items we had to put in storage he recommended a storage size upgrade. We were thankful for the size upgrade and we got set up on auto billing.

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