Customer Reviews for Consignment Exchange
(U-Haul Neighborhood Dealer)

772 reviews

1631 S George Nigh Expwy   McAlester, OK 74501
(at Main)

(918) 426-5236

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(918) 426-5236

1631 S George Nigh Expwy
McAlester, OK 74501
(at Main)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Terry J 
Rating:
5.0

Great place, rapid response and help to get the trailer off of my vehicle. 😎

Stephen H 
Rating:
5.0

Customer did not leave a comment.

ALAN S 
Rating:
4.0

Customer did not leave a comment.

MOHAMAD A 
Rating:
5.0

Customer did not leave a comment.

Elizabeth A 
Rating:
3.0

Customer did not leave a comment.

Thomas K 
Rating:
5.0

Customer did not leave a comment.

Terry J 
Rating:
5.0

Customer did not leave a comment.

Almeda F 
Rating:
5.0

Customer did not leave a comment.

Terry J 
Rating:
4.0

Customer did not leave a comment.

Jim T 
Rating:
5.0

Very nice staff fast and friendly service

Dena W 
Rating:
5.0

Customer did not leave a comment.

Kevin M 
Rating:
4.0

Customer did not leave a comment.

Michelle K 
Rating:
5.0

Customer did not leave a comment.

Luke F 
Rating:
3.0

The man was assisting multiple customers as I arrived. He even had to back the trailer in for another MAN because the MAN couldn't.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Rick W 
Rating:
5.0

Stay the same

RANDAL B 
Rating:
5.0

Great customer service and they were very helpful.

Sharon M 
Rating:
5.0

What can I say. The people at the U-HAUL in Mcalester were very friendly, courteous and helpful. I would recommend them to my friends and family.

larry e 
Rating:
5.0

Customer did not leave a comment.

john r 
Rating:
5.0

Was a perfect experience

Lisa A 
Rating:
5.0

Customer did not leave a comment.

Larry R 
Rating:
5.0

Customer did not leave a comment.

Kenneth J 
Rating:
5.0

Thank you so much for your business and kindness.

Krystal L 
Rating:
5.0

These people were excellent. Extremely nicer then the one in Eufaula. Over 35 years in service and they hook it up for you and test the lights. I will be using them every time I need one. Thank You - Trevor Phillips

TREVOR P 
Rating:
5.0

Customer did not leave a comment.

Emma P 
Rating:
3.0

It was closed,

Connie B 
Rating:
5.0

I feel this place was awesome place to rent from. Not the first time I’ve been there. Will b back if I need to rent again.

Verl W 
Rating:
3.0

Portion refund for extra gas and returning early

Amber A 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D 
Rating:
5.0

Customer did not leave a comment.

Upton S 
Rating:
5.0

Very nice people!

Amber S 
Rating:
5.0

The people were great to work with and very helpful on vehicle choice for my situation.

MICHEAL O 
Rating:
5.0

Very customer friendly!!

JANET M 
Rating:
5.0

Decent equipment. Only thing in notes was a pin missing in the tailgate. The piece of equipment I used is very popular, probably should have another in stock

Ronnie C 
Rating:
5.0

This is not my first time dealing with them, they are always awesome to deal with. I would recommend them to anyone.

LORETTA G 
Rating:
5.0

Customer did not leave a comment.

Jon W 
Rating:
5.0

Customer did not leave a comment.

Kate B 
Rating:
5.0

Customer did not leave a comment.

Tammy M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allen A 
Rating:
1.0

Charged me for the return. I was told i could use whichever return and when i called they said i had to go all the way to McAlester when i was dropping off in Eufaula and then charged me $76

Kristie L 
Rating:
1.0

I had an out of town rental for two days and I was charged almost 600$ for a rental that showed in town for one day this information is not correct and I would like my deposit back and my balance paid off please

Kelsey L 
Rating:
5.0

Clean. Fast. And easy. Perfect

Matt M 
Rating:
5.0

The staff I dealt with were tureley amazing. It’s absolutely wonderful to actually deal with people that have wonderful customer service skills. Take care of them you will not find a replacement with this skill

Cindy M 
Rating:
5.0

Customer did not leave a comment.

Teddy S 
Rating:
5.0

ALWAYS USE THEM IN MCALESTER. DO NOT USE TRAMMELL IN KREBS!

Kristi B 
Rating:
5.0

We always return uhauls here. The gentleman who took the return went above & beyond to help.

John A 
Rating:
5.0

Customer did not leave a comment.

Mike G 
Rating:
5.0

Customer did not leave a comment.

Megan L 
Rating:
5.0

Customer did not leave a comment.

ROBBIE C 
Rating:
5.0

The people there was very friendly. I would definitely recommend this u haul dealer to anyone

BARBARA A 
Rating:
5.0

Customer did not leave a comment.

Ryan F 
Rating:
5.0

Absolutely nothing could be improved. Nice lot, big open area that makes it super easy to maneuver in and out with any trailer. Proprietors were friendly and knew exactly what they were doing in regard to connecting the trailers, literally I was in and out in five minutes 👍

Mitchel M 
Rating:
5.0

Great service

Michael R 
Rating:
5.0

This was the drop off location for the U-Haul I rented. It was after hours, but using the app to finalize the return made it easy and I was able to drop the key in their Dropbox.

Holly K 
Rating:
5.0

Customer did not leave a comment.

Brian H 
Rating:
5.0

Great customer service a very knowledgeable a great place to get a U haul from Best in Oklahoma I have found. No improvements needed that this store

Keith B 
Rating:
5.0

Customer did not leave a comment.

James R 
Rating:
5.0

Customer did not leave a comment.

Barbara C  |  Overall Experience 
Rating:
5.0

Everyone there was helpful friendly kind and supportive

Edward L  |  Overall Experience 
Rating:
5.0

Nothing! I am always treated very professionally! Respected, always get my needs met there. I wouldn’t go anywhere else

Nancy s 
Rating:
5.0

Customer did not leave a comment.

Martha S 
Rating:
5.0

Customer did not leave a comment.

Lindsey H 
Rating:
5.0

Customer did not leave a comment.

James W 
Rating:
5.0

Customer did not leave a comment.

Phoenix P 
Rating:
5.0

This location, the lady there was friendly and knowledgeable and knew what she was doing. Just keep doing what your doing at this location cause it was a great experience.

Donald k 
Rating:
4.0

All good

Natalie W 
Rating:
5.0

Customer did not leave a comment.

Sonya M 
Rating:
3.0

Customer did not leave a comment.

Janet B 
Rating:
3.0

Very easy, very quick, I’d do it again

La-Keyshia B 
Rating:
5.0

These folks went out of their way to get me in the right equipment. Very good people

Stephen L 
Rating:
5.0

Have rental available at time and location reserved and a courtesy phone call if that changes.

will R 
Rating:
5.0

Free Hat/Cap

Rick H 
Rating:
5.0

Customer did not leave a comment.

Edward L 
Rating:
5.0

Customer did not leave a comment.

DARI P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernesto A 
Rating:
5.0

Easy in and out

Rodney P 
Rating:
5.0

Customer did not leave a comment.

Clay M 
Rating:
5.0

We got so lost. The personnel were super helpful and friendly. Could not ask for better people to represent U-Haul.

janis h 
Rating:
5.0

Customer did not leave a comment.

Kyle W 
Rating:
5.0

Excellent customer service

Randall E 
Rating:
5.0

Experience was amazing. Very satisfied

elias a 
Rating:
5.0

Customer did not leave a comment.

Edgar G 
Rating:
5.0

Great customer service

Stephen A 
Rating:
5.0

Customer did not leave a comment.

Retha S 
Rating:
5.0

Customer did not leave a comment.

Christopher W 
Rating:
5.0

Customer did not leave a comment.

Jennifer R 
Rating:
5.0

The lady fixed the issue from the Sunset location. She was so friendly and easy to talk with.

Tina J 
Rating:
5.0

I arrived before they opened and they checked me in and I was on my way before business hours, great customer service even after I told them I did not mind waiting.

David F 
Rating:
5.0

Wonderful service and the equipment was outstanding. Just what I needed.

DANNY D 
Rating:
1.0

Work on who you allow to be franchise owners of your company. If I hadn’t prepaid I wouldn’t have gotten my uhual from this location after the experience I received.

lauren g 
Rating:
5.0

Customer did not leave a comment.

Kenneth H 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Customer did not leave a comment.

RONALD C 
Rating:
5.0

Best trailers in the world move a Harley

Robert L 
Rating:
5.0

Not sure

TOMMY J 
Rating:
5.0

Send more people her way 10/10 super nice and helpful lady

Christian C 
Rating:
5.0

Customer did not leave a comment.

Edward P 
Rating:
5.0

Customer did not leave a comment.

Breya W 
Rating:
1.0

Customer did not leave a comment.

Leslie B 
Rating:
5.0

Customer did not leave a comment.

sam g 
Rating:
5.0

Customer did not leave a comment.

DAVONNA J 
Rating:
3.0

Customer did not leave a comment.

Kyle B 
Rating:
5.0

Customer did not leave a comment.

Veronica M 
Rating:
5.0

Very clean and well maintained. Owners were friendly and helpful.

Leslie H  |  Overall Experience 
Rating:
5.0

We were very satisfied with everything. Thank you, you helped to make our move a great experience.

LORETTA G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virgil Y  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Helayna B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Earnest B  |  Overall Experience 
Rating:
4.0

The storage units were clean and dry, the people very friendly and professional.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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