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david S.
Customer Reviews for Consignment Exchange
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Excellent return experience, I would highly recommend UHaul in McAlester Oklahoma.
edward K.Great customer service and very friendly!
James L.Friendly service and respectful of your time
Angela R.Keep it up. Thank you.
jacob F.Our experience sucked and the woman at the location was awful!! Never again!!
Layla L.The only thing I would recommend is CHECK THE GAS GAGE! The people who run it are amazing and helpful! But they told me that the gas tank was at 7/8 (almost full) but it was actually under half a tank. But because I didn't check, I still had to fill up to where they said it was at. I drove 20 miles and that's it but had to put 22 gallons in which cost me $85. When I should have only had to put maybe $30. But definitely 5 stars on the location and the people! Super friendly and helpful! If I need Uhaul again I'd love to go through them!
Danielle P.Nada
JAMES M.The people were so nice and helpful! Gave me the best deal and treated me with such kindness! I'll will definitely be going back for future!
KATRINA B.Overall excellent service. I highly recommend it.
DANNY D.Nothing. It's a simple process.
Trinity D.The guy told me to keep my car in nutral to haul my car that made my battery die it was a front wheel drive car and the roof leaked and all my stuff got wet
Adrianne B.have never had a uhaul that didnt have some kind of roadside assitance,
Glenn D.Everyone was very helpful. The gentleman who hooked up the tail lights to my vehicle even checked my tire was for me.
Nancy G.These are very helpful people
Ralph S.My original drop off location was out of business as of 9/30, wasted 2.5 hours looking for new location to leave trailer. You need to keep better records, however, the filks at Consignment Exchange were awesome.
Bobbie H.Outstanding experience! Would recommend to others!
DANNY D.Actually have the vehicle someone reserved there
SHERRY B.Very quick, friendly & efficient.
CYNTHIA M.absolutely excellent service. had a problem with my fuses and employees went out of their way to assist.
ANDREW S.Very friendly people. Great to work with. Happy to help. My preferred place to rent a truck (anything U-Haul) in the future.
Anthony C.I dropped it off on the same day I rented it and you changed me for one more day. There was a person there to receive the trailer. I demand that you take off the extra day
JACK G.They first said they were giving me an extra day because they were closed the day I needed to return the truck then when I did return it, they charged me for 3 days instead of 1.
TEDDY S.Very clean and well maintained. Owners were friendly and helpful.
Leslie H. | Overall ExperienceVery friendly and very helpful personnel!
Crystal E.The tire was flat on the first trailer they attached to our vehicle. The second one was fine. But it did make me wonder how often they check their trailers.
Tiffany M.I asked for two dollys and got none, the keys weren't there and I had to call, and truck was dirty when I got it and it had no gas
Daphanie D.Always helpful and friendly. The prices are very reasonable
Archie M.Great experience, staff was very pleasant and helpful!
CHRISTOPHER S.This was a very nice location - very friendly staff and fun to look around at their consignment furniture.
Carol R.Unit we were rented leaked rain water all over everything that was inside the front of the unit. Tried to remedy the issue with the owners. They thought $100 concession off of a $250 bill was fair. That amount of money didn't even cover the laundry bill to clean all of our clothes, 3 mattress pads, rugs, and all of our bedding that was soaked with rain water. Therefore I feel there is a lack of morals with these individuals and will never use this U-Haul retal again.
JUSTIN F.Everything was great and the person are very friendly and helpful with us.
JORGE M.Inside the uhaul was wet and dirty
CHARLEADE PIAZE W.We were very satisfied with everything. Thank you, you helped to make our move a great experience.
LORETTA G. | Overall ExperienceThe lady who helped us over the past three weekends with the rentals was so sweet and helpful! She was absolutely wonderful to work with!
Kristina P.My wife made the reservation online and specifically requested no insurance, we have our own very good insurance. We have rented several times before and this is the way we do it. When I got to the office, I felt as if I was forced to take the insurance. Needless to say, when we complete our big move we will look for another company. This is not good for business.
Timmy A.The only issue was cigarette smell but once I opened the window it took a min. It was gone
LORETTA G.Great customer service!
Coleen L.Nothing to say. You guys are doing just fine.
Henery L.These have inside and outside help and service people quick. ly.
LARRY J.The location handled things well, but my reservation was at another location with an appliance Dolly so most my mileage was to and from pick up location. There was no appliance Dolly so I had to get a regular one.
Aaron P.Great staff!!
Nathan M.I turned the trailer I rented back here and they were very helpful. Was in and out in about 10 minutes.
GEORGE T.Very nice and helpful people. Thanks
Dan C.Great customer service. Very helpful.
Bruce S.They were absolutely perfect!
Jesseca S.Everything was great
Travis B.I got screwed because I trusted you to have the correct mileage at pickup. How long do I have to wait for my refund. Check the mileage from Boonville MO to McAlester OK.
Jay H.Y'all did great
Catherine V.The storage units were clean and dry, the people very friendly and professional.
Privacy R. | First Impressions