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Teddy S.
Customer Reviews for Consignment Exchange
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
ALWAYS USE THEM IN MCALESTER. DO NOT USE TRAMMELL IN KREBS!
Kristi B.We always return uhauls here. The gentleman who took the return went above & beyond to help.
John A.The people there was very friendly. I would definitely recommend this u haul dealer to anyone
BARBARA A.Absolutely nothing could be improved. Nice lot, big open area that makes it super easy to maneuver in and out with any trailer. Proprietors were friendly and knew exactly what they were doing in regard to connecting the trailers, literally I was in and out in five minutes 👍
Mitchel M.Great service
Michael R.This was the drop off location for the U-Haul I rented. It was after hours, but using the app to finalize the return made it easy and I was able to drop the key in their Dropbox.
Holly K.Great customer service a very knowledgeable a great place to get a U haul from Best in Oklahoma I have found. No improvements needed that this store
Keith B.Everyone there was helpful friendly kind and supportive
Edward L. | Overall ExperienceNothing! I am always treated very professionally! Respected, always get my needs met there. I wouldn't go anywhere else
Nancy S.This location, the lady there was friendly and knowledgeable and knew what she was doing. Just keep doing what your doing at this location cause it was a great experience.
Donald K.All good
Natalie W.Very easy, very quick, I'd do it again
La-Keyshia B.These folks went out of their way to get me in the right equipment. Very good people
Stephen L.Have rental available at time and location reserved and a courtesy phone call if that changes.
will R.Free Hat/Cap
Rick H.Easy in and out
Rodney P.We got so lost. The personnel were super helpful and friendly. Could not ask for better people to represent U-Haul.
janis H.Excellent customer service
Randall E.Experience was amazing. Very satisfied
elias A.Great customer service
Stephen A.The lady fixed the issue from the Sunset location. She was so friendly and easy to talk with.
Tina J.I arrived before they opened and they checked me in and I was on my way before business hours, great customer service even after I told them I did not mind waiting.
David F.Wonderful service and the equipment was outstanding. Just what I needed.
DANNY D.Work on who you allow to be franchise owners of your company. If I hadn't prepaid I wouldn't have gotten my uhual from this location after the experience I received.
lauren G.Best trailers in the world move a Harley
Robert L.Not sure
TOMMY J.Send more people her way 10/10 super nice and helpful lady
Christian C.Very polite and friendly
David P.It was after hrs when truck was dropped off, just dropped key in key box
David B.I was charged an extra 62 miles when I only went 140 something miles on a guaranteed 160 miles before being charged extra money... VERY DISAPPOINTED IN THE WAY UHAUL HANDLED MY NOT GOING OVER THE 160 miles on my rental. I expect my money returned to me ASAP..........
Twila M.We dropped off after hours. We left the keys in a dropbox and received our invoice the next day.
Daniel R.I found this location to be one of the best i have ever been to
SUSAN B.Ratchet straps instead of charge pull straps
Shawn B.My uhaul smelled bad. It smelled like pot had been smoke in it and the back of the truck hauled it. It was not clean and I had to travel across six states scared I would be contained if I was pulled over just to prove there was no pot in the truck because it smelled so bad. Then I was delay leaving McAlester and did not reach Jacksonville on my schedule date. Thank you, Alex Pippins
ALEX P.None
David S.Great customer service. Equipment (trailer) was well maintained and worked well.
CAROLYN E.They messed up the reservation
William F.I got a blow out on a car dolly. Luckily I took the insurance as it paid for a new tire and the service call.
ED K.Great customer service! Easy pick up and easy drop off
Mary L.Excellent, friendly service and staff
CAROLYN E.So bad I am asking for a callback from the regional manager to try to find a resolution
Ronald D.They are always friendly and professional. Will recommend them to anyone who needs their services!
James L.Nothing…
Sergio M.No complaints
James J.Very helpful and friendly staff at this location.
JAMES C.I was told that I could drop off at this location and then they charged me 81 dollars.
Elizabeth H.Great service and very friendly! I've used this location a number of times and am always very satisfied with the service, friendliness of the staff and the shape of the equipment. Highly recommend this establishment!
JAMES L.Due to continuous changes with my m9ving company, I had to change my reservation three times. They were very understanding a d ensured my au-Haul rental was a smooth one. Very professional.
Stacie H.Very clean and well maintained. Owners were friendly and helpful.
Leslie H. | Overall ExperienceWe were very satisfied with everything. Thank you, you helped to make our move a great experience.
LORETTA G. | Overall ExperienceThe storage units were clean and dry, the people very friendly and professional.
Privacy R. | First Impressions