Customer Reviews for Conroe Business Furniture
(U-Haul Neighborhood Dealer)

198 comentarios

2305 Airport Rd   Conroe, TX 77303

(936) 647-4066

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/23/2022 - 12/26/2022: cerrado
  • 12/30/2022 - 1/1/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(936) 647-4066

2305 Airport Rd
Conroe, TX 77303

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/23/2022 - 12/26/2022: cerrado
  • 12/30/2022 - 1/1/2023: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The cab unit was full of dog hair and generally nasty upon pick-up. I cleaned it before loading-out and before return.

Martin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

suzanne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dhugal H. 
Clasificación:
4.0

It would have been nice to have some help getting the trailer connected to my vehicle

Jeffrey D. 
Clasificación:
3.0

I reserved at a different location that had boxes and other supplies and my reservation was moved to a location that had none of that.

Tammy W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Wendy B. 
Clasificación:
5.0

Be able to rent pallet Jack's would be nice. Have a better system for ratchet straps to be able to tie down ur stuff.

Terry B. 
Clasificación:
3.0

Conveniente

joe T. 
Clasificación:
5.0

The person who handled my the contract process was very friendly and prompt in the transaction.

Lino M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diane H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
3.0

I did the online self-checkin. The pictures it had for the vehicle were fuzzy and hard to see but they didn't appear to include the damage I saw (and uploaded photos of). Not just minor scratches but big long scratches and sagging skirting.

Meredith P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
3.0

Only negative was breathing cigarette smoke smell in the office c

BOBBY JACK D. 
Clasificación:
5.0

Only reason can't answer about personal is dropped off after closing

Susan J. 
Clasificación:
1.0

Had after hours location was locked and I could not get ahold of anyone at the location. I called three times to customer service. Twice was hung up on. Finally spoke to a manager Rebecca who was sweet as pie and very helpful. There was nothing she could do but move the drop off location to a hour south of me. I had to rent a parking spot overnight in order to return to this location.

cynthia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

Thank you very much. It all worked out well.

Alireza E. 
Clasificación:
5.0

Straps to tie the car down were a little short. The condition of the Transport was fair. The Reps at the facility were very helpful and easy to deal with.

MARK ALLEN C. 
Clasificación:
5.0

Very helpful and explained the insurance in more detail. Even though we did not use the insurance it gave me peace of mind knowing we were covered.

Mike O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry G. 
Clasificación:
5.0

Everything went great smooth transaction

Dona B. 
Clasificación:
4.0

El cliente no dejó un comentario.

THANH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald T. 
Clasificación:
5.0

Very nice customer service

Amanda R. 
Clasificación:
1.0

Worst ever!!! Process terrible got a text telling us to return to different location from what was on reservation that address was an empty field. Turned around took back to original location for drop off had to wait to fix info was charged more for miles due to mis direction from auto text message

Elizabeth C. 
Clasificación:
5.0

Very nice people. They made it very easy to return the trailer. The whole process was easy from start to finish.

Joan T. 
Clasificación:
5.0

Only issue with self return is, for now.... don't use the app. Log into the website instead. The app would stall or timeout while uploading the photos. The website worked great 

Luis M. 
Clasificación:
1.0

The first car dolly we got had a broken ratchet handle so they had a tow truck come pick that one up. They then sent me to another uhaul dealer 25 miles away for a different car dolly. I picked that one up and it had a flat tire so they aired it up. I went home and loaded my car onto it and took off for my move out of state. I got 6 miles from home and noticed the same tire was flat again so I called roadside assistance AGAIN. They sent out a tech to change the tire after waiting for 2 hours for him to show up. The customer service people were very helpful and understanding but the equipment and dealers for this trip were very sub-standard. I would NOT recommend either dealers I had to deal with.

Randy R. 
Clasificación:
5.0

I did not use 50 miles and I have not received a refund for the difference. I also did not request a dolly because I had 2 already so I'm sure they charged me fir that.

Inita B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

used for storage only ,total of 12 miles ,pick up and take back same charge even if it went 500 mi used because clean and can secure. UHAUL should charge less for that use or have equipment for storage use But UHAUL has been good for all of my uses

Albert L. 
Clasificación:
5.0

Wonderful people

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DWIGHT W. 
Clasificación:
5.0

I was thoroughly pleased with my experience beginning in Clifton Park NY and ending in Montgomery Texas. Both businesses represented U-Haul with fast friendly service, the equipment preformed better then I expected. ¡Gracias!

VINCENZO G. 
Clasificación:
5.0

The employees both picking up the trailer and return we're very professional.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reece B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Superb service

Henry C. 
Clasificación:
5.0

Very helpful staff. After a rough few days dealing with moving, they were able to make it a smooth transaction. Gracias

DONALD C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Donna L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Donna L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny H. 
Clasificación:
4.0

Turning the trailer was simple and quit!

DOUGLAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

Asked questions about the truck and if we had a good experience

Mandy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Philip W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

The people were professional and polite. The inside of the truck wasn't cleaned out from previous use.

Sharron K. 
Clasificación:
5.0

Extremely helpful.

Toby P. 
Clasificación:
5.0

The staff at this location go out of their way to make your rental experience enjoyable

Joe M. 
Clasificación:
4.0

It was a little confusing to find the exact office upon arrival. Customer service was awesome and everything was smooth . My first time renting from U Haul a little confusing as to why a trailer has no jack on it, but we made out fine !!! Thank you so much for providing excellent service.

Cynthia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lasandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine Michel F. 
Clasificación:
4.0

The location was a little hard to find. But the personnel were great.

Jane W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lana W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

Professional, friendly and helpful

David A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd R. 
Clasificación:
4.0

Only issue I had with the dropoff location was that it was not well identified as a UHaul location.

RICKY FRANKLIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
1.0

I was rented a old trailer, connection was 2" had to purchase tow ball was given incorrect information about trailer when called location could not go over 45 mph or trailer would swim like a fish and had bad tires. that trailer should not be rented to anyone again.

Abraham B. 
Clasificación:
2.0

Was charged 40 dollars for 2 gallons of gas. Received my money back but should have never happened.

Bradford H. 
Clasificación:
5.0

the windshield wipers needed to be replaced the turn in of the uhaul was difficult it had me return the keys before taking pictures of everything like the gas gauge not saying i wouldnt use them again just a few updates that should be done to the process

Jaimi S. 
Clasificación:
5.0

Very accommodating and helpful in processing return

STEVEN W. 
Clasificación:
5.0

We were met driving into the parking lot by the staff. They were expecting us!

R Clay T. 
Clasificación:
5.0

Great service!

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lanora C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS B. 
Clasificación:
3.0

Improve the software so it works as designed!

Hap W. 
Clasificación:
5.0

They were quick to get our rental agreement completed, trailer hooked up, and we were on our way. The trailer was in good shape.

Rae Nell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara B. 
Clasificación:
5.0

I do not have a smart phone and will not be getting one anytimem soon. Requiring everything be done by the mobile app was frustrating. The staff at this location was very helpful and used her smart phone for the parts I was supposed to do, but the fact that she could not complete the check out or return on her desktop because of the way you have set the system up seems ridiculous to me.

Michelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn B. 
Clasificación:
5.0

The trailer Pulled Great! Great service picking it up in great service dropping it off very nice people ! Thanks for this school experience !

Cary B. 
Clasificación:
2.0

No one was at the actual UHaul office. I was assisted by the representative of UHaul at the business next door. Joshua stated he used to work for UHaul and he still helps people return equipment (at the Airport Rd location) frequently. That would be fine if I knew to expect that. Again--that said, Joshua was very pleasant and efficient. I need to rent again for a repeat trip this coming week. Your people are great and I have no hesitation renting from UHaul again

Claudia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEA D. 
Clasificación:
5.0

The only issue I had was the fuel fee, which I didn't think was expressed very well when I originally rented the truck. I felt like everything else was sort of laid out except for this. It was frustrating because, for twenty miles worth of driving, I had to pay $21 dollars because my gas gauge had moved this barely noticeable increment. Besides this, everything was great.

Gannon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald D. 
Clasificación:
5.0

Absolutely wonderful service.

Joe M. 
Clasificación:
5.0

Staff at this location is extremely knowledgeable and very friendly fast friendly service.

Joe M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eduardo L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chase L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
2.0

Equipment was not properly serviced or cleaned

charles V. 
No se han enviado comentarios para esta ubicación.

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