Customer Reviews for Conoco
(Distribuidor de U-Haul del vecindario)

710 comentarios

803 W Grand Ave   Rainbow City, AL 35906

(256) 547-3494

Horarios de la ubicación

  • Lun. - sáb.: 6 a. m. - 8 p. m.
  • Dom.: 7 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(256) 547-3494

803 W Grand Ave
Rainbow City, AL 35906

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 6 a. m. - 8 p. m.
  • Dom.: 7 a. m. - 7 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything was good.

RICHARD P. 
Clasificación:
5.0

Jig is awesome!!

CATHY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD H. 
Clasificación:
5.0

GREAT

ROY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON B. 
Clasificación:
3.0

The tow was put on incorrectly on my car, causing damage behind the left front wheel. Initially I was told extra days due to terrentual rain, at the cost of $20 a day I was charged $50 at drop off. I have yet to speak to someone regarding the damage to my car. Callous handling of return but to weather.

MARY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY N. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHEAL C. 
Clasificación:
5.0

The service provided was excellent. Very organized, thorough in making sure the equipment was hooked up properly and fully operational. I highly recommend this location for all vehicle and trailer rentals!

ERIC C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY W. 
Clasificación:
5.0

Mr. Jig is the nicest, most helpful & professional Uhaul representative I have ever worked with.

AUDREY H. 
Clasificación:
5.0

Contact to ensure that I have all that I need. The owner at the Conoco said that if he had known, he could have saved me some $ on moving helpers.

HEATH H. 
Clasificación:
5.0

Zig is awesome Greg Lance

GREGORY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

Great experience! Very nice man at the Conoco. Very helpful. In and out quickly. If I ever need another u haul, this will definitely be the place I go to.

Rhonda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BLAISE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
5.0

He was fast, friendly, and went above and beyond on customer service! Great overall experience!

MATTHEW Q. 
Clasificación:
5.0

Great place!

AMELIA H. 
Clasificación:
5.0

Absolutely nothing

GEORGE P. 
Clasificación:
5.0

Great customer service from Mgr

TIM P. 
Clasificación:
4.0

Pick up could be quicker, rental was scheduled to be picked up at 8:00 but wasn't able to leave with truck until almost 8:30 due to overbooking. The gentlemen is super friendly and very accommodating though

CODY P. 
Clasificación:
5.0

Service was great at this location. Manager there was so helpful with the process of renting the truck. Thanks again an will use that location every time .

TIM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
1.0

I returned the truck with a lot more fuel than it had when I dropped it off. I also swept out the back of the truck and the cab was clean. When I went in to turn in the keys and to have it inspected, the employee didn't come out to inspect it, he just asked if everything was good and when I told him it was, he said he didn't need to inspect it. Then an hour later my card was charged $84.67 and when I called to ask why, he claimed the truck wasn't clean and said I was late bringing it back, even though I had it less than 24 hours. Either he had the wrong truck or was outright lying because the truck was clean when I dropped it off which he would have known if he did his job and inspected it while I was there.

Terry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERNON D. 
Clasificación:
5.0

Great service

RICHARD P. 
Clasificación:
4.0

Jib was an absolute pleasure to meet!

DAVID S. 
Clasificación:
5.0

They were super nice! The best Uhaul experience ever!! We called to let them know we'd be a little late picking up our trailer. The system was down and they hadn't received our order. He didn't have the trailer that we had ordered online but he went and got us one very quickly.

TIMOTHY L. 
Clasificación:
5.0

Jig was very helpful & friendly

LEO B. 
Clasificación:
5.0

No improvement needed. Great customer service. Treated me like family.

PAUL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERNON D. 
Clasificación:
5.0

Excellent experience.... nothing I can think of to Improve

KENNETH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hanh R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTHA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
4.0

They were running low on inventory and I may not be able to get another truck for next week's trip.

Vernon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRY S. 
Clasificación:
5.0

Great experience. The owner was very polite and professional. I'd use them again.

DANIEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
5.0

The owner of this establishment is beyond superb!! He's a very kind and genuine person, friendly and accommodating. Overall, a GREAT experience here. Definitely will recommend to friends and family! :) Thank you for everything. -Julie

JULIE R. 
Clasificación:
5.0

No improvement need. Friendliest service ever received from UHaul. This location is the tops!

Robert I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie C. 
Clasificación:
5.0

Very helpful, convenient, professional, great overall experience!

JAMES H. 
Clasificación:
5.0

I will use them again when needing rental trucks.

JIMMY L. 
Clasificación:
5.0

We will go back to this location. He was very very helpful with our trailer rental. Above and beyond expectations!

William H. 
Clasificación:
5.0

Everything was good great attendant thank you

LARRY P. 
Clasificación:
5.0

Nothing needs to change. Great job.

ROBERT M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald M. 
Clasificación:
2.0

He was hypercritical of the dust on the floorboard. The truck was picked up at a cattle feed store, where there was a lot of gravel and dust. He wanted to have the pick-up location penalized, which I thought was not only unfair but also unprofessional.

BECCA R. 
Clasificación:
5.0

Nothing he was friendly well knowledge and care about the customer

DAKOTA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOVIE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
1.0

Educate your phone reps that a 6 x12 with a gate will not work for a 5'5” ITV that was explained that was what I was hauling. Never was it said that the rear bulkhead was not open to 6 ft. I drove 600 miles and could not load my unit. Rental cite was great but your phone people suck I will never rent from u again 🤬😡😡🤬 900 following on FB know about it and I sake do them to please share. Get your shit together and take care of your mistakes

JOHNNY K. 
Clasificación:
5.0

For the same 22' truck, mileage, & 3 days charge was $26 more. Didn't like that.

CHARLES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
1.0

Rude and my card kept bein charged til i had to cancel uf

KANDRA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CALEB B. 
Clasificación:
1.0

El cliente no dejó un comentario.

HOWARD H. 
Clasificación:
5.0

This dealer is better than any u-haul dealer or store in our area. Extended hours, available clean equipment, friendly service and best gas prices in town means I'll drive further to use the dealer

DUSTIN L. 
Clasificación:
3.0

Their computer was down when I checked it in at 6:07 PM on 12/19/20. Didn't' get it checked in to following day. Got overcharged $9.04 and had to dispute it to get credit. Overall a bad experience. Too much time spent calling to get it corrected!!

carl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN J. 
Clasificación:
5.0

Every thing was just fine love doing Business with uhaul

MARY E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laketta B. 
Clasificación:
3.0

It would help if your trailers had tongue jacks on them. I had to unhook the trailer from the truck one time and it was a lot of trouble

JESSE P. 
Clasificación:
5.0

We did get roadside assistance but it was fast service and the representative was super nice and helpful....

JENNIFER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD T. 
Clasificación:
5.0

Very helpful in advising what rental needed

GREGORY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
5.0

This location was very professional the man was very professional and helpful this would be a good training facility for U-Haul this man was very good at his job.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN M. 
Clasificación:
5.0

Best service!

Merle I. 
Clasificación:
1.0

This was the worse experience I have ever had, lied too and ripped off

Tony B. 
Clasificación:
5.0

They also supplied men to help unload and they were awesome.

Merle I. 
Clasificación:
5.0

They also supplied men to help unload and they were awesome.

Merle I. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD E. 
Clasificación:
5.0

After being forced into a box van, rented a pickup first. The Van's right front tire kept losing air, plus the tires were almost to the wear indicator and in the rain it did hydroplane on us once, the windshield wipers were terrible, the left headlight was way to high, the right light was pointing almost straight down. The tow dolly had low tire (17psi) which you couldn't tell till you put a car on it. I've used uhaul alot and the location is great and the service is fantastic but this time the vehicle was dangerous and stressful on my trip.

LARRY B. 
Clasificación:
5.0

Windshield dirty on the inside

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

no complaints at all--the gentleman that set us up was so nice and helpful

RONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER B. 
Clasificación:
5.0

Great Service!!!

Randall P. 
Clasificación:
5.0

Did a great job.

EDWARD S. 
Clasificación:
3.0

El cliente no dejó un comentario.

HEATHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

Jake was very helpful with this rental. I tried to rent from another location via phone and had several issues. BUT I spoke to Jake and he quickly assured me that he could take care of me. Great customer service skills. I would highly recommend this location to anyone needing to rent in this area.

TARA J. 
No se han enviado comentarios para esta ubicación.

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