El cliente no dejó un comentario.JOHN S.
Customer Reviews for Conoco Denver
(Distribuidor de U-Haul del vecindario)
Denver, CO 80211
Services at this Location:
- Lun. - jue.: 8 a. m. - 7 p. m.
- Vie.: 8 a. m. - 8 p. m.
- Sáb.: 8 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very good service and truck.Chris M.
El cliente no dejó un comentario.Calvin C.
Seamless easy dropoff.TANYA A.
There was a homeless man sleeping in my uhaul that i did not find until a day later. Also there was a pretty big snowstorm the night before and i spent over an hour shoveling just to get the truck out to the road.ERIC R.
El cliente no dejó un comentario.JEFFREY H.
El cliente no dejó un comentario.Freida M.
El cliente no dejó un comentario.Alex K.
Great bargainJermain G.
El cliente no dejó un comentario.STACEY S.
Truck exterior was clean, and appeared to be in good shape. Cab interior was marginally clean. No dolly or moving blankets in cargo box. Staff was friendly. (This was nearest location with a truck available for a one-way rental: not the reserved agency)JEFFREY B.
El cliente no dejó un comentario.KENNETH B.
El cliente no dejó un comentario.SAOR N.
El cliente no dejó un comentario.shell B.
El cliente no dejó un comentario.Ernest B.
Quick and easy return!Alessandra M.
Nothing everything was easy & quick.Rosetta M.
Very friendlyALISA H.
Staff was friendly and helpful, great rental experience!ROBERT M.
Truck was filthy and damaged, but the checkout process showed me a clean image. That was disconcerting.Jeremy H.
Interior was not clean. The bed was nit swept outdoorwilliam S.
El cliente no dejó un comentario.Marcos S.
El cliente no dejó un comentario.TANNER C.
El cliente no dejó un comentario.Christopher F.
This was the first time using this uhaul location I normally use the one west Alameda. I was very disappointed with this location the customer service was sad, the first truck they gave me was dirty, the second one I had to sweep out the back of the truck, lots of dog hair under the driver seat. Packed the truck then it would not start a passer by helped me because the uhaul road side service is a hassle to reach.Mary M.
El cliente no dejó un comentario.DION S.
El cliente no dejó un comentario.YIBRAN P.
El cliente no dejó un comentario.Frederick W.
El cliente no dejó un comentario.Jalen K.
El cliente no dejó un comentario.Jan Marie L.
Excellent and quick!Lacey J.
El cliente no dejó un comentario.Robert C.
Uhaul was clean but smelt really bad of cigarette smoke Smoking in uhauls should not be allowedTara B.
El cliente no dejó un comentario.Adam G.
The hood wouldn't open. There was no windshield wiper fluid. I could not fill the wiper fluid. The weather was terrible. It was a terrible experience.MARK C.
I'm sorry but have to give this a 2 star. The pick up experience was pretty good, the vehicle itself was pretty good. But I was charged 25 dollars for a clean up fee when I notified (and showed with a picture) that the cabin was dirty when I picked it up. Did I make it dirtier during my travel? Pretty hard to tell what was from me and what was already there since it came dirty.Patrick B.
El cliente no dejó un comentario.Christopher S.
I have rented many Uhaul trucks and vans this year. While there was nothing specifically "wrong" with the experience, it wasn't the best I've had. The photos on the app from the previous customer were very blurry and I was worried that damage they may have caused wasn't well documented. The cabin of the van was tidy, but the rear of the van was somewhat dusty and dirty. The van was also much older than many others, and had a hard transition when shifting.christopher D L.
El cliente no dejó un comentario.John V.
El cliente no dejó un comentario.Joseph P.
Making the key drop off a touch more noticeable, and/or more proximal to the parking area would be nice, but that's certainly quibbling.Charles S.
very friendly everything was greatleonard E.
El cliente no dejó un comentario.Scott R.
The guy was very helpful and nice ðŸ‘Alex O.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Matthew R.
El cliente no dejó un comentario.Michael B.
Fantastic service. Maysam was very helpful.Xaviar R.
El cliente no dejó un comentario.REBECCA G.
Super easy and safe process.thanks!Emily B.
Worked out fine. Not much to say.Julia M.
El cliente no dejó un comentario.cyrus S.
El cliente no dejó un comentario.Arthur M.
El cliente no dejó un comentario.Robert C.
Difficult to find a spot to leave the truck in the parking lot.Benjamin B.
El cliente no dejó un comentario.Raymond B.
Cheerful, helpful and prompt service.KIMBERLY P.
It was all good.Randi D.
people here are the worstJaime G.
El cliente no dejó un comentario.Stephanie S.
El cliente no dejó un comentario.SERGIO B.
Better customer service would be nice at this place. I was expected to load my own dollies onto the truck until I asked about it then the employee finally said he would do it. I have bad arthritis and could not have done it. The location was poorly staffed. Since it serves as a gas station also, the employee had to attend to customers coming into the store to purchase items, taking service and attention from me.Patricia F.
Unfriendy staffCris V.
El cliente no dejó un comentario.Heather K.
Was rented a uhaul with blown tire. In flat ground everything looked up to par and could not tell due to the weight being offset by the dualey (second tire beside). Noticed it when uhaul was on a slant. Paid for insurance and was charged nearly 200 for this old blown out tire that was not my fault. I lived and shared a property line with this uhaul Facility for 3 years, and even helped to build back our fence when it was hit by a uhaul backing in several years back. I refuse to pay for something that was not my fault. I contacted uhaul customer service and spoke with Ruth Carman who was as nice as could be, and helped to process my claim. She extended the uhaul facility managers number to me so that I could contact him. When I reached out to David R (720 251 9429) he was very disrespectful, did not give me the time of day, said he couldn't help me because he was busy and that he would give me a call back. I still have not heard back from David. I go out of my wag to use this facility to help out the small gas station I once lived connected to, and my girlfriend and I have rented from this facility multiple times (even once last month). I'm disappointed in the way I have been treated and have been blown off by the supervisor. The clerk at the counter said that everything would be fine and that I was not at fault, then I woke up several hours later to MUCH more additional money than expected being subtracted from my bank. I'd also like to add that I purchased the insurance plan as suggested by the uhaul attendant. Please make this right.WILLIAM T.
El cliente no dejó un comentario.Jose J.
Excellent vehicle, great service, good price. GraciasJoseph D.
Super easy drop off.Jacob A.
UHaul needs to do a better job quoting estimated price. My quote was half of what I was charged because the quote did not account for tax and mileage fees. The location itself was perfectly fine, can't say I am impressed with UHaul though, considering they moved my van pick up location further away which in turn charged me more on the mileage.Ian M.
Uhaul is great until you need to make modifications to your reservation. While waiting on hold the message states you can make all modifications online, but that is not true. I needed to change the drop spot for the truck and location for storage, but was unable to complete either on the app. After a 30 minute wait and 20 minutes of speaking with an agent I was finally able to complete the required changes. The technology is great but that long of a good time will force me to evaluate other options in the future.Michael M.
The employee who assisted me at the federal blvd location was great, however, he was the only one. Every other employee that helped me was rude, and didn't know what they were doing. My reservation was recorded wrong, and there seemed to be no communication between staff members. I will never move with U-Haul again.megan C.
El cliente no dejó un comentario.Thomas V.
El cliente no dejó un comentario.Toni W.
Nothing, great experience.Robert O.
Was a good experience. Illltr ivbFrederick C.
El cliente no dejó un comentario.logan D.
Way over pricedEugene M.
El cliente no dejó un comentario.GREYSON G.
El cliente no dejó un comentario.Kaya-Damali M.
El cliente no dejó un comentario.D M.
El cliente no dejó un comentario.CORY T.
Very Friendlycade garrison S.
I will be sending additional information via email regarding what happened with my reservation. Needless to say, it was a very disappointing experience with U-Haul and I will not be using U-Haul again for my moving needs.I will say that the gentleman working the evening I picked up my truck at Conoco in Denver was fantastic. The trust we rented was very dirty on the inside when we were inspecting it and he immediately got supplies to clean it. He was fantastic and was the best part of this whole experience.Rebekah B.
Fast and great customer service! These guys were on the ball, meeting me at the vehicle. The check in/check out each took less than 3 minutes. The equipment was clean, and they made sure to answer any of my questions. Overall, a great experience!Adam B.
El cliente no dejó un comentario.Dominic D.
This poor employee had to cover a gas station, a convenience store and U-Haul pickups. Another employee would help tremendously.Brad S.
El cliente no dejó un comentario.carl T.
Using the app to check out the vehicle just shouldn't be so much slower than going in and doing it. Defeats the purpose.Wadi M.
El cliente no dejó un comentario.Nico P.
El cliente no dejó un comentario.dale H.
El cliente no dejó un comentario.GARETT K.
Everything was as expected with no surprises.PETER K.
El cliente no dejó un comentario.BUSTER R.
El cliente no dejó un comentario.Dale H.
Sam was awsome. Quick and helpful, Even tho this is a busy gas station.Sabino Z.
El cliente no dejó un comentario.jason C.
It went smoothlyjason C.
It seems in this era of Covid that the inside of the truck should have been cleaned. There was trash including a used face mask ... a USED FACE MASK!! We had to ask to have the trash removed. Separately, the employee inside the gas station was abrupt. He should spend a couple of hours in charm school. The person who disposed of the used face mask was far more friendly and helpful.Rick A.
The back of the trailer was open and dirty, as if somebody slept in there. The gas gap was open, and 3/4 of the tank was gone, possibly siphoned.Robert K.
The truck was not cleaned before we picked it up. The attendant had to do a quick clean up of the cab of the vehicle, while we waited for him to finish it. The cab also reeked of cigarettes, which was not a pleasant experience to drive for 22 hours with that stench.elizabeth M.