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DAN RUFFIN
Customer Reviews for Conners Amoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to find parking for truck drop off. I had a hard time finding the key drop off.
Emily BradleyTowed my 55 Mercury with ease. Overall great experience.
HUGH HOLTONGreat service at both pick up and drop off locations equipment in great condition vey convenient A+++++++++
LAZARO YUBEROThe lady was very rude and did not want to accept my trailer return. I had already called them a few days before to make sure I could drop it off at their location and she assured me that I could. Had to call customer service to get them to accept it. The contract was written with them as the drop off agent. I will not do business with Conners Amoco again.
Stephen RobertsonThe location is the best! It’s the U-Haul app and U-Haul customer service that needs a lot of work!!
Dorothy BakerEverything was great!!
Ray AldridgeThe front desk lady was extremely rude and seemed angry. Not pleasant, and when I said have a nice day, she didn't even respond.
Debbie LymanToo many unhidden fees, not explained to you at time of rental. Only see them after you drop off and they charge you additional fees, also mileage was explained it would be $0.89 a mile and got charged $1.09 a mile. Rip off for sure
Charlie PattersonVery rude charged my bank account for a late fee and I turned the Truck in a whole day early. Then he said it was for gas when I left the truck with more than half a tank just like I got it. My drop off location supervisor called him as well. She told him he had to refund me . I still do not have my money.
Lisa SmithFantastic customer service, thank u!
Chris DillingerThe drop off was was very easy and quick.
Vernon KinonenThe truck was dirty with dog hair and I got a check engine light on the vehicle. I took the truck back to rental but they didn't have another truck. After making calls they checked the code and cleared it. All seemed good till I start trip to Alabama and the check engine light came on. Once the transmission seemed to downshift and reved to 4000, even though I was not pressing accelerator.
JOHN BURTONThe truck had trash inside (empty water bottles) and cigarette ash on the cup holders. It smelled cigarette smoke. We had to purchase air fresheners, as my son and I couldn’t tolerate the smell.
Catherine AcunaLocal,very close so every thing went smoothly!!!
lois desjardinOnly show in town…. Not much to choose from.
Charles HigginbothamAgain, I picked U-Haul truck up at one location and returned it to another and then I saw that I was charged $280 above my regular rental that I paid 122. That is very poor business please somebody give me a call Diane 610 698-9710 very very unhappy with U-Haul.
Stanley klempkeIt is always a pleasure to do business with Conner's. Continue to support this small business.
Ronald TurnerThe guy at this place was very helpful and friendly.
Tonya WilliamsThat one on ya’ll
John Johnsongreat place and good people
tom skauNothing, the Representative of the dealership was kind courteous, and helped you with your needs. I have used them three times and all was excellent.
Shirley WilbanksNothing
tom skauThe truck was not clean. There was dirt all in the floor mat and the dash had not been wiped down. Trash still in the cup holder. As for recommending, this is the only location I could find for the area without having to pay for mileage. The lady inside was not that friendly at check out and when I returned the truck, I held the keys up for she was on the phone and she asked rudely what do I want. If I had another option for 5he area to rent, I would go elsewhere.
Robin HorneGood people
Tom SkauEveryone was nice and extremely helpful
Jessie DeHartPicture of side of truck used for my review, approve or dispute, was not up to date, had been tagged with spray paint.
David GrossVery helpful and personable…fast easy professional service.
ALEX MARTINEZEasy and quick, will rent from here again
Sarah BuchananGreat people to do business with
JAMES HOFFMANDon’t charge an extra day for 18 minutes past check out time, I was in line 30 minutes and never moved, decided to self drop off and 18 minutes past got charged another day. Called regional, they could not return additional fees. Forced to go back in store and wait in line for refund, wasting more time. Otherwise, ratcheting binders need lubed.
Lewis EkleI wouldn't change anything they were very sweet people.
ALBERT STERNERTruck cargo area was not swept, had trash in it, and the cab of the truck appeared to have a spilled drink in the seats and floor. The odometer reading in the truck did not match the odometer during the check-out process. It turns out, we were given the wrong truck, but this wasn't discovered until after we returned the truck to a different location after using it. Staff was accommodating but we won't be using this location again.
Chirleen EvansTrailer had sand and leaves inside when we picked it up. When we dropped it off, the hitch would not disconnect and required tools to get it off the ball hitch. Not adequate rings for tying down items inside. Roll up door versus wide opening. Older unit that needs to be upgraded or taken out of service.
Rex MilburnConners was close when i dropped pf the truck and trailer.
MARVIN WEBBOutstanding service
Robert SaresGreat
JOSHUA MATHISMileage rate is a bit high. With gas being so expensive and having to put gas back in we could have used a little help with the mileage charge
MICHAEL BARNESVery nice people to deal with.
JOHN BUERKLEYJust keep up the good work
STEVEN SAMS