Comentarios del cliente para Concrete Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Concrete Self Storage

Grado total:

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Evan H. en

Grado:

The representative had trouble using the Uhaul app. It seemed like she was doing things right, but the app was a bit... glitchy.

gordon M. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

I made a reservation for BELLINGHAM and told the day before my reservation that I need to pick my reserved truck in CONCRETE, an hour away from the location I made a reservation at. In the future coordinate the online reservations with the available trucks / locations. I do not feel that I can count on Uhaul as a reliable company after my experience.

jeff T. en

Grado:

El cliente no dejó un comentario.

Mike C. en

Grado:

El cliente no dejó un comentario.

Edward K. en

Grado:

Nothing, everything was great

JENNIFER L. J. en

Grado:

The pickup of the equipment was fine. The drop off was not good. These employees need to communicate better with each other to ensure customers don’t have to fill in the blanks for them.

Brittany B. en

Grado:

The staff went above and beyond. The rental hadn't shown the drop location, but she called support services and figured it out so I was not late to work!

Brenda C. en

Grado:

El cliente no dejó un comentario.

Jeff K. en

Grado:

The equipment was in excellent condtion and clean. Excellent Customer Service.

Lief H. en

Grado:

El cliente no dejó un comentario.

colin H. en

Grado:

El cliente no dejó un comentario.

Doug K. en

Grado:

Good service

Ben G. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER G. en

Grado:

El cliente no dejó un comentario.

daron S. en

Grado:

El cliente no dejó un comentario.

Matt M. en

Grado:

The after hours drop box could of been set up better.

david L. en

Grado:

El cliente no dejó un comentario.

Jeffrey L. en

Grado:

El cliente no dejó un comentario.

delaine V. en

Grado:

El cliente no dejó un comentario.

Megan P. en

Grado:

The person didn't know how to load a trailer so we ended up not getting one. I had rented a dolly and they didn't have one available told me to go down the street to get one. I was on a time budget. It just seemed like the person helping us didn't know much about u hauls at all. Very disorganized and did not feel confident.

David G. en

Grado:

not a lot of equipment. Staff had difficulty with website . took over 30+ minutes to finally rent a car dolly.

John C. en

Grado:

El cliente no dejó un comentario.

Patrick M. en

Grado:

El cliente no dejó un comentario.

RANDY H. en

Grado:

El cliente no dejó un comentario.

Jeremy R. en

Grado:

Trailer was not swept out by previous user.

Stephanie R. en

Grado:

Loved the Sales Rep!!

en

Grado:

It was a difficult time for me too be moving but after interactions with the customer service lady at this location, things felt much better. Very much appreciated the excellent service. Thank you U-haul.

Rhonda B. en

Grado:

If you require that a rental be turned in by 8 am then the office hours should also be required to open at 8 am.

Robert F. en

Grado:

El cliente no dejó un comentario.

George B. en

Grado:

El cliente no dejó un comentario.

Lindsey M. en

Grado:

The details we specified online were not received by the Self Storage unit. This meant that we tried to pick up the UHaul with a self-entry before the storage opened and there was no key box, we had requested a certain drop-off location that we had to re-request when we showed up to get the vehicle. The staff person was very friendly and helpful, but it was clear that the UHaul systems communications were not aligned with their Storage facility. This was frustrating to have to re-do information we had already requested. We also lost about 3 hours of time because the truck was not available when we requested it.

Latitia F. en

Grado:

Things are very nice for our size of community to have UHAUL available. As an older driver that no longer has to drive daily I would love to see outlying U haul places owning passenger cars and or Passenger vans which We could rent for the monthly trips to pay bills, see Drs., make purchases, etc--So I/we did not have to maintain a vehicle and have constant insurance to run our necessary errands Plus some service where the vehicle could be dropped off for our personal use as needed several times a month. More economical and environmentally friendly..

Patrick P. en

Grado:

very good service. quick in and out.

Debbie N. en

Grado:

El cliente no dejó un comentario.

Aaron A. en

Grado:

El cliente no dejó un comentario.

Craig J. en

Grado:

El cliente no dejó un comentario.

Scott L. en

Grado:

El cliente no dejó un comentario.

Lisa L. en

Grado:

U-Haul's computer system is a little difficult to work with. For this instance I needed a trailer and a truck and I couldn't order them together. Had to treat it as two separate transactions. Not a big deal though. The people at the Concrete office were fantastic!

SCOTT L. en

Grado:

El cliente no dejó un comentario.

Elisha M. en

Grado:

We did not see any boxes for sale at the location

Corrina H. en

Grado:

When I picked up the truck I was not informed that I was not able to drop off the truck after hours at the drop off location. This was a huge inconvenience to have to keep the truck until the following day

LESLIE H. en

Grado:

El cliente no dejó un comentario.

Lawrence K. en

Grado:

El cliente no dejó un comentario.

Ronnie L. en

Grado:

My quote was not adhered to. Was supposed to be under 100.00 and almost doubled in price!

Maralee T. en

Grado:

El cliente no dejó un comentario.

MERLENE B. en

Grado:

El cliente no dejó un comentario.

Rachel R. en

Grado:

El cliente no dejó un comentario.

Dakota F. en

Grado:

El cliente no dejó un comentario.

Royeen B. en

Grado:

Offer a bigger selection of trucks on location

Corey B. en

Grado:

The new managers are coming along nicely with customer service. As always thecout going manager is an excellent Uhaul representative. I believe with here mentorship they will also become excellent Uhaul representatives. Lookin forward to a positime business relationship with them.

susan H. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

El cliente no dejó un comentario.