Customer Reviews for Computer Essentials
(U-Haul Neighborhood Dealer)

397 comentarios

1280 Eatonton Rd   Madison, GA 30650

(706) 438-4193

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(706) 438-4193

1280 Eatonton Rd
Madison, GA 30650

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The truck I rented was a new ford big truck... roughest ride in a uhaul I've ever had, it was like the wheels & tires were square.

CHRISTOPHER S. 
Clasificación:
5.0

Nothing, this was a great transaction!

Les P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deneishia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe M. 
Clasificación:
5.0

The owner of this location was very easy to work with, communicative and a real pleasure! I would highly recommend this location. The vehicle I rented was in great condition too!

STEVE A. 
Clasificación:
5.0

Customer service was top notch!! Ted!

Sydnie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

bradley M. 
Clasificación:
5.0

Ted was great to rent the Uhaul from! Very helpful and understanding!!! I will continue to go to Ted for my Uhaul needs and will recommend him and this location to friends and family! Thank you again for a great experience!!!!

Kari E. 
Clasificación:
5.0

Ted was very friendly, helpful and organized. I was extremely pleased working with him at his location.

RShannon O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Debbie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine K. 
Clasificación:
5.0

El cliente no dejó un comentario.

elizabeth F. 
Clasificación:
5.0

Uhaul is fortunate to have Ted Wallace as a Representative. He is very professional and goes above and beyond to accommodate the customers needs, Cheryl Gaines

Cheryl G. 
Clasificación:
5.0

Mr. Wallace was amazing and went above and beyond to make sure we had everything we needed! We will definitely use him again!! He made moving our son to college a little less stressful!!

Jennifer E. 
Clasificación:
5.0

Great services! He reached out to via via text with all the information I needed for drop off. It was very efficient and effortless.

TIFFANY G. 
Clasificación:
3.0

This location was convenient. The online reservation experience on the other hand is a complete disaster. Everytime I attempted to select this particular location it always tried to Select a different city location. VERY frustrating.

David S. 
Clasificación:
1.0

I was charged for insurance coverage that I explicitly DECLINED.

Heather S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

Ted was very helpful and courteous and was willing to help every time I had a question

Pamela L. 
Clasificación:
5.0

super responsive and accommodating

Anne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy G. 
Clasificación:
5.0

Ted was great!!

Vincent I. 
Clasificación:
5.0

Very convenient!

Tommy T. 
Clasificación:
5.0

Had to refill the truck but when I fill it. I had to pay 50,dollars. But the truck wasn't full when I get it.

Robert P. 
Clasificación:
5.0

Absolutely nothing, you were great. Thank You.

Cassandra P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie B. 
Clasificación:
5.0

Ted is a great guy and was very flexible on the pick up and drop off. The place doesn't look like much (it used to be another business that Ted closed down a while back) but he had everything I needed, the truck was clean and nearly full of fuel (13/16) and I was able to pickup and drop off the truck with no hassle. Great job Ted!

Archer P. 
Clasificación:
5.0

Great Guy,very helpful

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
4.0

NOT EATONTON. I dropped it in Madison Georgia. Not Eatonton. The owner in Madison is friendly and very accommodating. This location is not shown on the Uhaul website, but since I've used it before I was able to find it and drop here. The scores above are for Madison location.

Gregory T. 
Clasificación:
5.0

This location works well to fit your needs. They create a no hassle environment for Drop off time and makes you feel not rushed after a hard days work. Type of place that is an instant friendly environment!

Craig M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Olivia F. 
Clasificación:
5.0

U-Haul is awesome. We love you guys and will continue to use you in the future!

Brent R. 
Clasificación:
5.0

The truck might need some maintenance soon. It seemed to struggle going into the next gear.

Andrew G. 
Clasificación:
5.0

Mr. Ted at Computer Essentials is the friendliest nicest u haul contractor i have used!

Brooks B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia Gail T. 
Clasificación:
5.0

Everything good just safety chain missing i used my safety chains Ted was great guy helpful

William F. 
Clasificación:
5.0

I received exceptional customer service. The U-Haul app would not work, he checked me in and had me on my way in 3 mins. Computer essentials is my preferred U-Haul location.

SHERRY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Geoffrey G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JamesR R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany F. 
Clasificación:
5.0

-

joseph T. 
Clasificación:
5.0

Ted is great to work with.

Lance A. 
Clasificación:
5.0

Everything went smoothly. Very happy with my experience.

Larry J. 
Clasificación:
5.0

Very nice gentleman

ROBERT M. 
Clasificación:
5.0

Best rental experience I have had with Uhaul. Ted is helpful and easy to work with

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kara B. 
Clasificación:
5.0

Did a drop off when closed. Received TXT about drop off prcedures.

richard R. 
Clasificación:
1.0

The drop off location was in poor condition sketchy place and no one was there. I parked the trailer next to a uhaul truck in front so that no one could steel it since their was no way to secure it at an unaccompanied place. The txt day I received a snarky txt from someone ned Ted who said I had illegally parked in front and that I had a couple of hours to do so. I questioned the illegal part and replied I be there by noon to move it. Ted then txt what kind of person would leave a trailer in front with some snarky emoji . He said uhaul should of told me not to drop off after 12 on Saturday unless he had been notified . I txt him and said there was no mention on my uhaul contract of the drop off clause nor were there any signs at the location with instructions for where trailers should be. When I returned to move the traler Ted was not there. I txt him after drop off with picture of the trailers location. Ted then had the nerve to txt if Greg?? charged my card for parking Ted would refund it. The whole operation there was very unprofessional, insulting, and rude. Uhaul should certainly look for a more professional person than Ted or Greg to represent uhaul's business! The Florida dealer was very good and very helpful. Maybe some inservice training for the Eatonton location should be in order. Respectfully submitted, Woody Hall

Woody H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam P. 
Clasificación:
1.0

We ordered a U Haul close to where we needed it. We were sent to a location 45 minutes away (adding well over an hour to our trip), and then it wasn't the size we ordered. It was horrible!!!!

Stephen S. 
Clasificación:
5.0

The service was friendly and good all round. Good

Mary W. 
Clasificación:
2.0

I spoke to Mr. Wallace and he promised me another day and 70 additional miles for free. When I dropped the U-Haul off on Tuesday, 3/1/2022, I was charged $60 for a late return and it was never notated anywhere in my file that I was given an additional day to return the truck, however the miles were added. It was a huge burden to have to call and try and get this fixed in the process of moving as well.

Daniel R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa G. 
Clasificación:
4.0

Manager is very helpful and a pleasure to deal with.

Dana M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason G. 
Clasificación:
5.0

Ted is always the nicest and most helpful guy when we drop off trailers. Cannot say enough good things about the service with him!

Rex M. 
Clasificación:
5.0

Ted was very helpful and accommodating!

Michael E. 
Clasificación:
4.0

Appearance of building makes an impression.

Elizabeth E. 
Clasificación:
5.0

Very convenient location for us and extremely helpful owner.

Bruce C. 
Clasificación:
5.0

Super nice staff and very helpful in getting the drop off issue resolved. We've dropped off with them 3 times in the last several months. Great people to work with!

Melanie M. 
Clasificación:
5.0

Teds the best

Kipley M. 
Clasificación:
5.0

Nothing for me. Ted does a wonderful job.

DAVID W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joe H. 
Clasificación:
5.0

Ted is great and easy to work with. I have no complaints. Thanks David West

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE M. 
Clasificación:
5.0

Owner was excellent and responsive

Tammie Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

Very helpful, friendly.

Steve S. 
Clasificación:
1.0

Nobody was present for drop off even though it was during business hours. They did not answer the phone when called. Another customer was also present and disappointed in lack of assistance

Morgan C. 
Clasificación:
5.0

I've needed to move things for time to time, but this time was quite different, this was a tight situation with a small window, I had called trying to get a vehicle but none were on hand there was one reserved for the next day, I asked the dealer if I could get it, I also explained my problem he thought about it then we agreed to a quick return. Trust in people is something that is very much missing today, if YOU tell someone that you'll do something they're looking for you to come through. I was given the chance to prove that my word is my Bond, an I didn't let the person who put their TRUST in me down.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

HILDEGARDE S. 
Clasificación:
5.0

Great service with knowledgeable and friendly staff.

Debbie C. 
Clasificación:
5.0

Great service and communication. Owner was excellent!

Alec J. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHAD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly J. 
Clasificación:
1.0

My boyfriend, the driver, spent 2 hours trying to get our truck. The location was seemingly abandoned, covered in garbage with the office locked and no one inside. All trucks completely open with keys inside vulnerable to theft. The U-Haul dealer only wanted to be contacted by personal cell. A completely unprofessional and frustrating experience.

Alexander P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Burton A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

Nothing. Ted was friendly and helpful. We have used him before and will in the future if necessary.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
3.0

Rented a trailer. The door was terribly hard to raise/lower. Ted was great!!!

Sharon K. 
Clasificación:
5.0

Ted was very helpful! 5 Stars!

Walker C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

Uhauls system for check in and uploading could be fixed so there are fewer issues with contactless pick up overall though Ted is great every time I rent from his location he's got the answer and makes things easier

BRANDON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat J. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
No se han enviado comentarios para esta ubicación.

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