Customer Reviews for Compu Point USA Inc
(U-Haul Neighborhood Dealer)

907 reviews

12818 SW 8th St   Miami, FL 33184

(305) 553-1295

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: 10:00 am - 12:00 pm

Services at this Location:

Contact Us

(305) 553-1295

12818 SW 8th St
Miami, FL 33184

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: 10:00 am - 12:00 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Move it to another location less trashy and with friendly, caring staff. Also get trailer painted or restickered; looks horrible! And hitch screw down crushed on one side; I used pliers to tighten onto ball myself!! Ridiculous!

David Betancourt 
Rating:
5.0

Customer did not leave a comment.

MARK ECHEVARRIA 
Rating:
5.0

Customer did not leave a comment.

Albert Moreno 
Rating:
5.0

Customer did not leave a comment.

Carlos Perez 
Rating:
5.0

Customer did not leave a comment.

Alexey Pecora 
Rating:
5.0

Picking up the trailer was easy and convenient. I plan on using this service often.

David Garcia 
Rating:
5.0

Customer did not leave a comment.

Eliana Vanegas 
Rating:
5.0

By far this is the best U-haul location that I ever deal with. A+++++

Sergio Siriani 
Rating:
1.0

At the time I picked up the unit, I was told that the owner was not in and I had to connect the unit myself, this is an extremely heavy unit, and in the process, the unit fell on my thumb busting it, and while trying to get it into the hitch a person that I thought worked for the dealer, started hitting the unit with a hammer after almost 15 minutes the owner shows up and assisted in getting the unit connected. I loaded the trailer with my furniture got on the road was stopped by a highway patrol cause the trailer had on-and-off lights, found that the light connecting cable looked broken and had been taped together, so I called U-Haul they sent a technician to fix the lights (wonderful friendly guy) was told to unload the trailer cause it might have to be exchanged, the technician replaced the wiring and fixed the trailer lights, so I had to reload the trailer, all with a busted finger. Was supposed to leave Miami at 3:00 pm finally was back on the road at 9:00 pm TERRIBLE EXPERIENCED!

mario Gamez 
Rating:
5.0

Excellent service. Much better than the other place we rented at 2 weeks ago here in Miami (the other place tried to charge us for 3 days at the time of renting, even when we rented for only 2 days, the lady was rude, and she showed up late, twice, to open the place). Moral: choose your location wisely!

David Walter 
Rating:
5.0

Customer did not leave a comment.

WILSON NOGUERA 
Rating:
3.0

the app is really bad takes about 2 minutes to download which is more than any other app I have seen, and takes forever to do the online return I think it took me like 20 minutes just waiting on the app to load

Carlos BLANCO 
Rating:
5.0

Great customer service and the equipment is well maintained. Thank you!

Enrique Sanchez 
Rating:
4.0

Equipment was clean but had body damage; low on fuel; dash indicated that oil life was 0. Got exceptionally good mileage. Ready on time.

Ramon Dole 
Rating:
5.0

Everything is perfect thank you.

Maricel Sotomayor 
Rating:
5.0

Customer did not leave a comment.

Isidro Arvide 
Rating:
5.0

Customer did not leave a comment.

OSVALDO BASERIO 
Rating:
5.0

Customer did not leave a comment.

Miguel Rasco 
Rating:
5.0

Customer did not leave a comment.

Danny Varvaro 
Rating:
5.0

Customer did not leave a comment.

Paula Morales 
Rating:
5.0

Customer did not leave a comment.

Ron Cooper 
Rating:
5.0

Customer did not leave a comment.

Chris Cortes 
Rating:
5.0

Customer did not leave a comment.

MIGUEL SEGURA 
Rating:
5.0

Customer did not leave a comment.

Karel Alvarez 
Rating:
5.0

Customer did not leave a comment.

Sang Kim 
Rating:
5.0

Very helpful and has many producta to choose from.

Naimy Garcia 
Rating:
5.0

Nothing every thing is duper good

MILADIS GARCIA 
Rating:
5.0

Super

Alberto Alvarez 
Rating:
5.0

I rented three different Uhaul trailers and they all leaked all over my kids bags and clothes. IT WAS VERY BAD!

Jessie Czeleusniak 
Rating:
5.0

Customer did not leave a comment.

Humberto Tous 
Rating:
5.0

The gentleman that assisted us was very polite and friendly. Made the process quick and was easy to talk to.

Ángel Diaz 
Rating:
5.0

Friendly and hospitable service

Jose Blanco 
Rating:
4.0

Customer did not leave a comment.

Jorge Garciga 
Rating:
5.0

Customer did not leave a comment.

JOSE VASQUEZ 
Rating:
5.0

Customer did not leave a comment.

Sandra Trinidad-Lago 
Rating:
5.0

Customer did not leave a comment.

Alexander Luna 
Rating:
5.0

Customer did not leave a comment.

Eva Garcia 
Rating:
5.0

Customer did not leave a comment.

Ronald Fleitas 
Rating:
5.0

Customer did not leave a comment.

Elida Dominguez 
Rating:
5.0

Customer did not leave a comment.

Christopher Mena 
Rating:
5.0

Customer did not leave a comment.

Pablo Torres 
Rating:
5.0

Great and friendly service!

OSCAR DELCAMPO 
Rating:
5.0

Customer did not leave a comment.

Mirta Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Arai Marcelo 
Rating:
5.0

N/A

RICARDO AGUILAR 
Rating:
5.0

Customer did not leave a comment.

Lisney Ridriguez 
Rating:
5.0

Customer did not leave a comment.

Elida Dominguez 
Rating:
5.0

Good cosmtumer service

Carlos Godefoy 
Rating:
5.0

Customer did not leave a comment.

Jhon Gomez 
Rating:
5.0

Customer did not leave a comment.

John Frazier 
Rating:
3.0

Customer did not leave a comment.

BRANDON BLOOMQUIST 
Rating:
4.0

Customer did not leave a comment.

Sandra Trinidad-Lago 
Rating:
5.0

Customer did not leave a comment.

William Reyes 
Rating:
5.0

Muy buen servicio excelente el sr carlos muy amable y muy buen trato y servicio gracias

RONALD FLEITAS 
Rating:
5.0

Customer did not leave a comment.

ernesto prida 
Rating:
5.0

Customer did not leave a comment.

Hector Sanchez 
Rating:
5.0

Customer did not leave a comment.

carlos moyano 
Rating:
5.0

Customer did not leave a comment.

Danny Varvaro 
Rating:
5.0

Customer did not leave a comment.

Waldo Diaz 
Rating:
5.0

Customer did not leave a comment.

Moises Delgado 
Rating:
5.0

Friendly and fast service.

Carlos Rodriguez 
Rating:
5.0

Muy bien todo

Jorge Leon 
Rating:
5.0

Customer did not leave a comment.

Fransico Sierra 
Rating:
5.0

Very friendly and professional, thanks!

Jorge Paulhiac 
Rating:
5.0

El señor Juan Carlos brinda buen servicio a la comunidad atento y muy respetuoso

Manuel Marino Rojas 
Rating:
3.0

I think the uhaul app and website for pickups when there’s not someone there needs some help. It stalls and it’s very slow does not let you complete the return very easy

Jessica Lamazares 
Rating:
5.0

Customer did not leave a comment.

Sergio Siriani 
Rating:
5.0

Trato excelente y buen servisio

oscar rua 
Rating:
3.0

Overall the location was perfect, great customer service and he had all truck size. Just the uhaul truck has we drove away the AC stop working. And it was a super hot weekend with temps feeling like in the 100 and for a moment it rained for like 2 hours and it got hotter.

Alina Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Harvey Zeledon 
Rating:
5.0

Customer did not leave a comment.

Felix Mayea 
Rating:
3.0

Equipments Poot condition, AC not working and Engine Light on

Salvador Alarcon 
Rating:
5.0

Customer did not leave a comment.

Cesar Chirinos 
Rating:
5.0

Very good service thanks

NIURKA FERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

Ernesto Gonzalez 
Rating:
5.0

Good service, easy and fast

Narciso Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Hector Paz 
Rating:
5.0

Friendly, fast and easy!

Isis Morales-Fisher 
Rating:
5.0

Customer did not leave a comment.

RAUL PORRAS 
Rating:
4.0

Trailer was not there at the agreed pick up time, had to wait about 30 minutes.

Daniel Gomez 
Rating:
5.0

Customer did not leave a comment.

Jose Urbina 
Rating:
5.0

Customer did not leave a comment.

Oscar Zeledon 
Rating:
5.0

Good cusmer servies

Carlos Godefoy 
Rating:
5.0

Customer did not leave a comment.

Jorge Garbey-Oliva 
Rating:
5.0

Nice people work at the counter!! ❤️

Miriam Quintero 
Rating:
5.0

Customer did not leave a comment.

Fernando Infante 
Rating:
5.0

Excellent

Juan Valdivia 
Rating:
5.0

Customer did not leave a comment.

Antonio Ramirez 
Rating:
5.0

Great service 👏

Miriam DelaCruz 
Rating:
5.0

Customer did not leave a comment.

Orestes Perdigon 
Rating:
5.0

Customer did not leave a comment.

Hector Rivera 
Rating:
5.0

Customer did not leave a comment.

juana chavez 
Rating:
4.0

Need to spray for infested trucks

Josephine Rodriguez 
Rating:
5.0

Very good

Manuel Garcia 
Rating:
5.0

Customer did not leave a comment.

Joel Perez 
Rating:
5.0

Customer did not leave a comment.

Wilfred Santiesteban 
Rating:
5.0

Customer did not leave a comment.

Adrian Villalobos 
Rating:
5.0

nothing good service

Edgardo Escobar 
Rating:
5.0

Buena atención y servicio gracias

ERNESTO PERILES 
Rating:
5.0

Excellent service

CARLOS MORAN 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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