The person that was to help me hookup and give me the blankets I rented felt it was more important to talk to his friend for 35 minutes while I was waiting. I went ahead and hooked up the trailer myself and he still didn't give me the blankets for another 10 minutes. Then when he did finally come over he didn't even speak to me. He left before I even had time to get in my vehicle to check all the lights.Gena N.
Customer Reviews for Complete Tow Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Paul C.
Excellent service, Thank you!!John S.
El cliente no dejó un comentario.LisaA L.
El cliente no dejó un comentario.JONES S.
El cliente no dejó un comentario.Tara T.
From start to finish, a good experience, other than the loading, unloading! Sore back! LolJEFF D.
El cliente no dejó un comentario.Donald K.
Sunday, no one there. made call. I unhitched it. I was happy.KENNETH EDWARD J M.
El cliente no dejó un comentario.Liz B.
Very cordial and helpful getting and returning the equipmentChris M.
El cliente no dejó un comentario.Ron S.
El cliente no dejó un comentario.Bernard H.
El cliente no dejó un comentario.JONATHAN C.
El cliente no dejó un comentario.Fred B.
El cliente no dejó un comentario.Alejandro R.
Tamara and David are both friendly and helpful.Alma O.
El cliente no dejó un comentario.MATTHEW S.
Everything was just fine.MATTHEW S.
El cliente no dejó un comentario.MATTHEW S.
El cliente no dejó un comentario.Debra L.
Unknown everything went better than expected. greansburg whent above and beyond.Timothy C.
They seemed confused about reservation, but everything went well.Nicholas M.
We had a thunderstorm the night before we left. The truck was loaded and ready to go. When we arrived in Kinsley we found water had leaked into the truck inside the truck where the cab connects to the truck. We have photos of damaged boxes and wet items. Several items fell out of boxes when we picked them up and we had some broken dishes in boxes in the area that goes over the cab. We were not pleased that the truck leaked.Steven P.
El cliente no dejó un comentario.denise A.
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.ritchie W.
This was a tow lot with a U-Haul location. Had a drop box for the key & I left the truck. Called their number & owner said he would check the truck in later & thanked me for dropping off key. He had the truck checked in later & emailed my receipt. Very friendly & easy to deal withPaul W.
El cliente no dejó un comentario.Dwight H.
great guy, very freindlyRon W.
I had a difficult time locating the drop off place. I had to call 4 times to get the name of the location!bonnie W.
Dropped off after hours, so I can't give much of a review.Diana M.
El cliente no dejó un comentario.Catina K.
Middle of nowhere and an absolute dump of a place - almost nowhere to park - seemed confused and surprised to see me.David U.
I was unable to connect to the server with my iPhone. I was able to contact a staff member and received instructions from her as to what I should do. She was most helpful.TED S.
Very friendly and helpfulBryon L.
The grounds were very muddy and crowded with other trailers and cars and tow trucks. That's understandable since the area was not hugely accommodating to all the vehicles. Being muddy wasn't the owner's fault. since it had just rained a lot.Arthur F.
Nothing. Lori Naumann was extremely helpful and knowledgeable. The whole process was very easy.Ronald P.
El cliente no dejó un comentario.Jason I.
The person at the drop off location is a very nice and helpful gentleman and would go back to him for whatever I might needRyan C.
El cliente no dejó un comentario.Travis S.
agent unable to process online reservation. telephone transfer to Kansas city service representative. she was angry uncooperative and quadrupled the the price.Robert L.
Please have someone more skilled doing the computer work. It took too long to check the truck out.nelson B.
El cliente no dejó un comentario.don H.
El cliente no dejó un comentario.Jeremy C.
Great service. They were very accommodating.Dan P.
No one was around at the time of drop off, but the gentlemen who answered the phone was courteous and was able to instruct me on where to leave the truck and trailerGraham T.
El cliente no dejó un comentario.michael K.
El cliente no dejó un comentario.Alystar K.
Easy to returnjanice D.
Michelle was super accommodating and gave excellent service!Ryan R.
El cliente no dejó un comentario.jason L.
It was too far away to pick up and we had to put cardboard down and plastic on the sides to keep our stuff clean.Ray T.
would only recommend this location only if in an emergency and needed a trailer immediately.Michael M.
El cliente no dejó un comentario.BOB S.
El cliente no dejó un comentario.KENTON K.
No one was there when we dropped the trailer off at 9:15 am. We called the phone number and the employee was friendly and helpful with her instructions. This location served its purpose.anita K.
El cliente no dejó un comentario.Joseph H.
El cliente no dejó un comentario.JANICE P.
Lori was fabulous. The truck worked perfectly and was easy to drive. If only my entire move was this easy!DEBBY W.
the location is a junk yard and the people did not know we were coming and the place was deserted at 10:00 amMICHAEL M.
my rental was very good .BERT L.
El cliente no dejó un comentario.MICHAEL P.
I tried to reserve a u haul in Garden City KS and then was told it would be in DodgeCity Ks then I ended up picking my truck up in Greensburg KS supposedly they gave me a 100.00 off and let me pick the truck up a day early however my total was gonna be 319.00 I paid 287.00 and got 50.00 back for the reservation gaurentee and it cost me a hundred dollars in gas to get the truck a hour and a half away experience was the worst felt like I got ripped off would never rent from uhaul again!!!! The place I picked up at and dropped off at were great no complaints there!!!Shannon G.
It's hard to rate this location because it was not my originally reserved location. UHaul called me at 11:17am the day I was suppose to pick-up my truck in Dodge City to let me know I now had to drive all the way to Greensburg to pick-up my truck, then drive back to Dodge City to pick up my car-tow. This whole experience was not pleasant in the least. If I was given more notice I would have been more understanding, but the day of with such little notice is very unacceptable. Both of the ladies working in Dodge City and Greensburg were very pleasant and apologetic. Corporate UHaul was not pleasant and only offered me a $100 credit on a $1000 bill for all of this mix up. 10%? Really?CRAIG B.
The grass was knee high. No drop boxVONDA P.
The people at this location were awesome. They did everything to make my visit to their shop easy and convenient. They made me the customer feel I was the most important thing they had going on. Not many businesses like that anymore.TOBY C.
Very small town, so I was glad there was at least a small dealer there. They had internet problems so it took over an hour but they were trying their best. If there were no internet problems it would have been fine.KEN K.
Personnel did not give me time to inspect the vehicle before leaving on a personal outing.Isaac M.