Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)

596 comentarios

711 Branch Ave   Providence, RI 02904

(401) 331-3526

Horario

  • Mon–Fri
    10 a. m. - 5 p. m.
  • Sábado
    10 a. m. - 4 p. m.
  • Domingo
    11 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(401) 331-3526

711 Branch Ave
Providence, RI 02904

Servicios en esta ubicación:

Horario

  • Mon–Fri
    10 a. m. - 5 p. m.
  • Sábado
    10 a. m. - 4 p. m.
  • Domingo
    11 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Bernadette A. 
Clasificación:
3.0

Kyle was friendly and informative

Jasmine S. 
Clasificación:
5.0

This is my 3rd using this services in the same place and believe everything always is perfect and easy

ISRAEL R. 
Clasificación:
1.0

First, I would replace the combinations on the key lockboxes. Next, I would have the workers thoroughly clean the entire cab and note any defects/problems. Lastly, each truck should be checked for overall performance before it is rented to the next person.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY D. 
Clasificación:
4.0

Very standard fare for uhaul

Travis A. 
Clasificación:
4.0

El cliente no dejó un comentario.

diane S. 
Clasificación:
5.0

Great place!

Alex K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander P. 
Clasificación:
5.0

Great customer service and very punctual.

Lisa F. 
Clasificación:
2.0

Could not get in touch with anyone from UHAUL when there was an issue. Tried calling, live chat and sent an email, no response.

Jonathan A. 
Clasificación:
4.0

The truck was a little dirty in the cab, but overall in good shape. The staff was very helpful, courteous, and attentive.

Jeffrey V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara B. 
Clasificación:
5.0

As usual Justin and William a wonderful to work with. Had to go back to my storage on 8/19 and Justin was working and so how much my body was hurting and helped me bring my things to my storage. William has always been as helpful it just happens Justin is usually working when I go. I give them both 5 stars! Thank you for all your help guys. Activist_Dragon AKA Carol Shea 

Carol S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fouad F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ali O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paola H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mireille S. 
Clasificación:
5.0

Excellent excellent

carey T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jorge L. 
Clasificación:
5.0

Improve moving supplies inventory control. I had to contact six locations to get a half dozen moving blankets. Boxes were no problem.This was unusual in my experience with U-Haul, but there you are.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

irma O. 
Clasificación:
5.0

nothing special

Ariadna M. 
Clasificación:
5.0

I still have not received my email it's MavMav43@gmail.com

Maria V. 
Clasificación:
5.0

El cliente no dejó un comentario.

john F. 
Clasificación:
5.0

Service very appreciate it excellent outstanding thank you

raquel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander A. 
Clasificación:
2.0

Super small parking lot with a hill that made it really hard to park and unload

Christian L. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEILA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

william S. 
Clasificación:
4.0

El cliente no dejó un comentario.

liz P. 
Clasificación:
5.0

The employee that check my vehicle was efficient and throughly check the U-Haul for my benefit and quickly on my way.

Raymond K. 
Clasificación:
3.0

Would never do the phone process ever again way to many steps and very un clear process when picking up a uhaul.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwige C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William G. 
Clasificación:
4.0

El cliente no dejó un comentario.

carmona D. 
Clasificación:
4.0

I ordered a van for 7am pick up. There was an issue with the my phone not picking up the location, then I received a call from U-haul saying that I had to move my time to 8am, then 8:15am, and called Uhaul again to get more information about how I could access the van, online had completed the order but gave zero directions. I finally had to wait until the doors opened up at 9am to receive the vehicle.I returned the vehicle early. Location manager was excellent, but U-Haul had the issue.

Kimberly A. 
Clasificación:
5.0

Karen and Manager Will were amazing and super friendly!

Anthony C. 
Clasificación:
4.0

The truck bed was full of gravel and dust. It flew up and out all the way to my destination.

DANIEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitly A. 
Clasificación:
5.0

Excelente

Dianne D. 
Clasificación:
5.0

VERY professional and friendly staff. Customers appreciate being treated with professionalism and respect. Will definitely go back if I need a truck again!

Krishan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brooke T. 
Clasificación:
5.0

Super easy check-in. Very helpful and professional staff. The loading door of the van was very difficult to pull down once it was raised- the trucks might need to be maintained a little better. Otherwise, great experience!

Krishan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY S. 
Clasificación:
5.0

I was pleasantly surprised how well and easy the pickup went using the app. I was expecting to have at least some trouble with getting the truck with the store not being open but it went very smooth and easy. Thank you for that, much appreciated.

Brian D. 
Clasificación:
3.0

El cliente no dejó un comentario.

arnaldo P. 
Clasificación:
5.0

Thank you U-haul!

Aarusa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGGEAN W. 
Clasificación:
5.0

Nothing everything was excellent

JUAN O. 
Clasificación:
5.0

Truck bed and rear step up were dirty, but not an issue for me. Also, engine light was on, but was told that it would be. Just happy to get a truck and get the move completed.

Mark F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sabrina F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saleh E. 
Clasificación:
1.0

The man running this establishment is rude and ignorant. No personality, no manners, does not know how to do anything in customer service. I know this because I've always worked in customer service type jobs. I just like him so much I directed any interactions with the girl he was training named Liz who was awesome. She also tried to make up for his ignorance.

Carol S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARCLAY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELVIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA ANN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elaine W. 
Clasificación:
5.0

It was a well designed web page. Doing it again will be a snap.

James S. 
Clasificación:
5.0

Might wanna make sure the trucks are cleaned between renters beyond that I loved it

Charles A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Benjamin E. 
Clasificación:
5.0

Nothing was clean the staff was very helpful

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR D. 
Clasificación:
5.0

everyone was nice an direct very convinent

Mimeka S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDDY P. 
Clasificación:
5.0

Glad with the service and customer service was great

MARIBEL R. 
Clasificación:
5.0

Quick run through on operating the vehicle before sending off on way lol

CLAIRE A. 
Clasificación:
5.0

Nothing everything was fine

FRANK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrie M. 
Clasificación:
5.0

Staff was knowledgeable and very helpful.

Timothy N. 
Clasificación:
3.0

Not this location specifically, but my overall experience was absolutely terrible. Will be going with Penske from now on.

Charles F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICIA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

The Website and app sucks. They do not work at all. When you call for help i waited over forty minutes to make sure things were all set correctly returned. I'm not happy at all with that part of the company and would never recommend them to anyone for that reason The actual location and personal where great to deal with and knowledgeable.

David P. 
Clasificación:
5.0

Update your computer system so checking in (in person) is quicker.

Anne Marie I. 
Clasificación:
5.0

The truck definitely needs service. The right mirror wasn't working well, the steering was not right and it continued making noises that let you know this truck needs service. Other than that, it served its purpose, but definitely needs service.

Plinio G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni I. 
Clasificación:
4.0

Great staff, very friendly

Michael T. 
Clasificación:
5.0

Justin M. was extremely helpful in explaining the rates and booking the truck in a timely fashion despite being the only one working at a busy location. I appreciate his effort and attention to detail.

Michael N. 
Clasificación:
5.0

Keep doing what you're doing.

Elaine W. 
Clasificación:
5.0

Absolutely nothing, the rental experience went as smooth as possible.

William H. 
Clasificación:
5.0

I receive the best equipment rental and fast service. Gracias

George F. 
Clasificación:
5.0

Staff was helpful and courteous, van was in perfect condition and it was easy to reserve, pick up and dropoff. ¡Gracias!

Genevieve G. 
Clasificación:
5.0

The place I picked up and the place I dropped off were good but uhaul corporate sucks !!! Most unorganized company EVER!!! Terrible customer service !!! I would never rent AGAIN !!! Thank you for making my move the worst !!!!

CHARLES S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONALD C. 
Clasificación:
4.0

There was no dolly, even though i paid for the dolly.

Nigel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah T. 
No se han enviado comentarios para esta ubicación.

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