Comentarios del cliente para Compass Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Compass Self Storage

Grado total:

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patricia d. en

Grado:

El cliente no dejó un comentario.

Mark D. en

Grado:

El cliente no dejó un comentario.

Tracy E. en

Grado:

Reserved a cargo van 1 mile from my house. Got a phone call stating the van was not available at that location, and they moved it to one 7 miles from our house. On the day of pick-up, I received a text that my van reservation was NOW located 20 miles from my house. While the staff were nice enough, the van was beat up. Dents, major scratches, a chip out of the windshield... If I had known on the front end that I'd have to drive 20 miles to/from the location for the van, I would have rented from Enterprise.

Richard D. en

Grado:

We booked a truck at Compass Self Storage - 3 weeks before our move. The day before our move, U-Haul texted that our truck would be at Sell & Trade. Went to that location and truck was there with a lock on back door (not given a combination or notice it would be locked), business was closed with sign on door stating closed for renovation. Called phone listed on door and got an answering machine - left name & number and never heard from them. Later that day, we noticed Compass had a truck in their yard and Jennifer at Compass Self Storage allowed me to cancel first reservation and rent truck at Compass to complete my move. Jennifer was fantastic going out of her way to make our move go great. She gets 5 stars in our opinion.

Bria B. en

Grado:

El cliente no dejó un comentario.

Sally K. en

Grado:

El cliente no dejó un comentario.

Bridget H. en

Grado:

Very nice and professional!! Quick and easy process! I will definitely refer others and come back for any of my moving needs!

Rick K. en

Grado:

El cliente no dejó un comentario.

Brad C. en

Grado:

El cliente no dejó un comentario.

Takeenan M. en

Grado:

El cliente no dejó un comentario.

Ann H. en

Grado:

They were very nice and helpful!

HAZEL H. en

Grado:

Asked customer if they need other equipment

Sally K. en

Grado:

I feel your service is excellent. I had excellent service and convenience.

Charity A. en

Grado:

El cliente no dejó un comentario.

Michael V. en

Grado:

El cliente no dejó un comentario.

Ken H. en

Grado:

It would be a better experience if someone had cleaned the cab console; cupholders and door pockets.

Michael F. en

Grado:

El cliente no dejó un comentario.

KIMBERLY h. en

Grado:

El cliente no dejó un comentario.

Marie A. en

Grado:

The back of the truck was clean but not the front beside that the experience was very positive.

Pamela H. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Kyle S. en

Grado:

El cliente no dejó un comentario.

marlon p. en

Grado:

The cargo van I rented was very dirty and had a potent smell of cow manure and mildew. The man who served me was very kind and helpful and I had no problems of any kind. The smell of the van was just unbearable.

mary m. en

Grado:

El cliente no dejó un comentario.

Larry U. en

Grado:

El cliente no dejó un comentario.

WILLIAM V. en

Grado:

Awesome customer service!

Terry M. en

Grado:

El cliente no dejó un comentario.

Paula C. en

Grado:

El cliente no dejó un comentario.

Patricia E. en

Grado:

Due to location of this particular Uhaul site it is a busy center on a corner lot of one of the main intersections in an ever growing city. This makes it a little more dangerous to enter and exit. However, it maintains a courteous and helpful staff at each point as I have consistently used this location.

David U. en

Grado:

Thank you for requesting feedback. Two points that might be improved upon at least in my experience. The quotes cost of the rental proved to be less than what I actually paid for the rental. The fuel on the contract read half a tank when in reality it was less than half a tank. I returned the equipment with more than half a tank and there was no mention of a credit. Not a hige deal but if I brought the equipment back with the amount of fuel in the equipment that I received I guarantee I would have been penalized. Not cool.

AMBER D. en

Grado:

Very nice lady who helped us

WILLIAM D. en

Grado:

El cliente no dejó un comentario.

erin w. en

Grado:

El cliente no dejó un comentario.

Krystal T. en

Grado:

El cliente no dejó un comentario.