Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)

215 reviews

2231 Country Club Dr   Mansfield, TX 76063

(682) 518-6132

Office Hours

  • Mon-Fri: 9:30 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: 10 am–3 pm

Services at this Location:

Contact Us

(682) 518-6132

2231 Country Club Dr
Mansfield, TX 76063

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: 10 am–3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I was very pleased with the whole experience Korina was always pleasant and easy to work with

Mark Strickland 
Rating:
5.0

The check engine light was on and the window knob kept falling off.

Shannon Durrell 
Rating:
5.0

Customer did not leave a comment.

Greg Rogers 
Rating:
5.0

Customer did not leave a comment.

David Gentry 
Rating:
5.0

Customer did not leave a comment.

RODNEY KYLE 
Rating:
5.0

Customer did not leave a comment.

HOWARD NORTHCUTT 
Rating:
4.0

The staff was very friendly and helpful

Steven Moniz 
Rating:
5.0

It appears that the current policies and procedures are working fine.

Lawerence Hicks 
Rating:
5.0

Customer did not leave a comment.

Benjamin Kelly 
Rating:
5.0

My fav location by Far!!!!😊

Chisha Hayes 
Rating:
5.0

The guy that was there that helped us he was great!

Shanique Williams 
Rating:
5.0

Customer did not leave a comment.

Samuel Barragan 
Rating:
5.0

Customer did not leave a comment.

Valerie Williams 
Rating:
5.0

Fix the A/C in the truck! That's unheard of not having A/C in the summertime in Texas!

TSheyka Martin 
Rating:
5.0

Customer did not leave a comment.

Chad Anderson 
Rating:
4.0

Customer did not leave a comment.

Jackueline Childress 
Rating:
5.0

The ladies at the front desk were absolutely AMAZING!! It's been a stressful month for me and my family and yesterday was moving day which is already stressful! They made me laugh so hard and it just helped melt a little of the tension away. It was amazing! Rental process was easy - from pickup to drop off! Thanks so much!

Tammy Trotman 
Rating:
5.0

Customer did not leave a comment.

Michael Billman 
Rating:
4.0

Customer did not leave a comment.

Richard Harrison 
Rating:
5.0

Easy to pick up and return , great customer service

Cynthia Dry 
Rating:
5.0

My experience with uhaul was great. Tyler was very pleasant and professional. I definitely would use this location again, and refer family and friends!

Sharon Jones 
Rating:
5.0

The guy who helped me today was awesome. I can’t recall his name, but I would definitely use this location again due to his excellent customer service skills. I accidentally forgot to include my dolly with my rental return, and was given a chance to go get it and bring it back to the store before being charged for it. I feel I wouldn’t have been afforded this opportunity at the other Uhaul location I have used in the past. All around great experience, and I intend to use this location again for my rental needs.

Rickey Walters 
Rating:
5.0

excellent customer service!!!

Beth Mcclendon 
Rating:
5.0

Tyler was super helpful. Thank you.

Chris Masterson 
Rating:
5.0

Customer did not leave a comment.

Michael Olayiwole 
Rating:
5.0

At this location nothing as the customer service is phenomenal.

Allen Weston 
Rating:
5.0

Customer did not leave a comment.

Shannon Jordan 
Rating:
5.0

Tyler was great! Very friendly and helpful! 5 star service!!

Mary McClendon 
Rating:
5.0

Customer did not leave a comment.

Jesus Suarez 
Rating:
5.0

Everything was great. A/c smelled slightly like sewage upon pickup but went away.

TYLER GOSNELL 
Rating:
5.0

Customer did not leave a comment.

Daniel Sawatzke 
Rating:
4.0

Customer did not leave a comment.

Jason Clover 
Rating:
5.0

Customer did not leave a comment.

Jimmy Dean 
Rating:
5.0

Customer did not leave a comment.

Jimmy Dean 
Rating:
5.0

Very helpful

Susan Reuch 
Rating:
5.0

Nothing there. The manager was a great asset to me since he helped me with check in since I'm not a tech when it comes to giving info from smart phone. The truck and equipment was clean and useful. I would use this uhaul office again.

Frank Wilhelmy 
Rating:
5.0

Customer did not leave a comment.

Courtney Dawn 
Rating:
5.0

Salesman very friendly and helpful!

BARBARA DOWELL 
Rating:
5.0

Customer did not leave a comment.

Colton Beyer 
Rating:
5.0

Customer did not leave a comment.

Steve ScottJr 
Rating:
5.0

None. Everything was outstanding!

Joshua Logan 
Rating:
5.0

Keep doing what you are doing!

LARRY RICHMOND 
Rating:
5.0

Received excellent service. Would use again

PORTIA WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Steven Rose 
Rating:
5.0

Customer did not leave a comment.

John Willis 
Rating:
5.0

Staff were super helpful!! Would def use again!

Lori Finley 
Rating:
5.0

Professional. Friendly customer service excellence

Randy Body 
Rating:
5.0

Tyler was a great help the day I picked up the truck.

Maureen Smith 
Rating:
5.0

I feel u-haul should always keep a spare key at the location you pick it up. So charge the customer an extra $25.00 up front and refund it if not used. But the location will always keep that extra key. Otherwise, u-haul was very good to me. I always use u-haul.

Irene Johnson 
Rating:
5.0

Customer did not leave a comment.

DEBORAH WARREN 
Rating:
5.0

The personnel staff at the Country Club location in Mansfield are exceptional. We have been doing business with them for over 5 years now! Tyler and his manager always deliver top class service and somehow never forget their customers names!

DAMION SMITH 
Rating:
4.0

Customer did not leave a comment.

Chris Grooms 
Rating:
5.0

Excellent customer service and accommodations!

RYAN SANDEFUR 
Rating:
5.0

Customer did not leave a comment.

BRADLEY BUTLER 
Rating:
5.0

Makers and Taylor are wonderful to work with. We’ve rented the uhaul from this location before. The truck was clean and appears to be well maintained from appearances but couldn’t believe that it would run so rough. I thought it was going to stall out on while I was driving. It shakes and vibrates the entire time that it’s on. I think it may need to be overhauled.

SVEA BRYAN 
Rating:
5.0

I've used this location several times. Tyler has always provided a excellent experience. He is professional, patient and pleasant.

LORI HAMILTON 
Rating:
5.0

Customer did not leave a comment.

Charlie Ramberger 
Rating:
5.0

Customer did not leave a comment.

PHILLIP HANNA 
Rating:
5.0

Customer did not leave a comment.

Michael Olayiwole 
Rating:
5.0

Customer did not leave a comment.

DREW PEARSON 
Rating:
5.0

Customer did not leave a comment.

BRIAN RAY 
Rating:
5.0

Customer did not leave a comment.

Cyndi Bishop 
Rating:
5.0

Everything went extremely well. The staff at this location were really friendly, knowledgeable and extremely helpful especially when we had some issues with the reservation system. We tried mobile checkin but found a glitch when 2 drivers were entered. I wish I could remember her name but the nice lady at the counter helped us check in and was a joy to deal with. Store was clean and tidy and safe.

Janette Vest 
Rating:
5.0

Customer did not leave a comment.

FITZ MOMBELEUR 
Rating:
5.0

Customer did not leave a comment.

Juan Gonzalez-Orocio 
Rating:
5.0

Smooth as Silk.

Michael Billman 
Rating:
5.0

The staff was courteous enough to wait after closing time to check us back in. The staff was friendly and very helpful. I really appreciate them.

JAZIME HUNTER 
Rating:
5.0

Super friendly and accommodating staff.

Javier Ortiz 
Rating:
5.0

Customer did not leave a comment.

Merri Meriwether 
Rating:
5.0

Great employee, very helpful!!

Johnathan Leggington 
Rating:
5.0

Great customer service!

GUSTAVO ALGOZAIN 
Rating:
5.0

The entire experience was great, excellent customer service, two thumbs up

Edward White 
Rating:
5.0

The lady at the counter was very friendly and helpful. Great experience

Mary Lowe 
Rating:
5.0

Easy to rent from. Helpful staff.

Benjamin Kelly 
Rating:
5.0

Customer did not leave a comment.

Sheena Parker 
Rating:
5.0

Truck was clean but AC does not work.

Steve Solby 
Rating:
5.0

Customer did not leave a comment.

Stewart Williams 
Rating:
5.0

Tyler was a great representative for U-Haul

Darrel Krueger 
Rating:
5.0

Amazing facility and friendly staff. Convenient and available. Thank you.

Louis Farrar 
Rating:
5.0

Friendly, helpful, and efficient.

John Philips 
Rating:
5.0

U-haul 24-7 site is awful. In fact the entire site is awful. Go to the store and book and return.

rachael grissel 
Rating:
5.0

Nothing

William T Clark Jr 
Rating:
4.0

Was very clean and COVID-19 Aware

Melton Bell 
Rating:
5.0

Customer did not leave a comment.

Agnes Dural 
Rating:
5.0

Customer did not leave a comment.

Svea Bryan 
Rating:
5.0

Excellent customer service. Great experience!

Michael Turner 
Rating:
5.0

Customer did not leave a comment.

Daniel Batista 
Rating:
5.0

Great service and professionalism!

Seigel Bartley 
Rating:
5.0

The Agent was very helpful and nice.

Larry Lampkin 
Rating:
5.0

Customer did not leave a comment.

Zulma Chardon 
Rating:
5.0

Dude was Awesome!

brandon williams 
Rating:
5.0

Customer did not leave a comment.

Jeannine Williams 
Rating:
5.0

Customer did not leave a comment.

Jim Stodola 
Rating:
5.0

The lady that helped us was very nice and professional. We felt well taken care of, she deserves a raise in pay for sure !

Stephen Hunter 
Rating:
5.0

Customer did not leave a comment.

Joan Swann 
Rating:
5.0

Wonderful experience! Maleeka is a ROCK STAR! I will definitely recommend Compass to my friends and neighbors.

Frank Bohlmann 
Rating:
5.0

Customer did not leave a comment.

Angela Rohr 
Rating:
4.0

Customer did not leave a comment.

Vandalyn Oden 
Rating:
5.0

Customer did not leave a comment.

Tim McCoy 
Rating:
5.0

Nothing...great service!

Kathy Geter 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top