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Cyndi B.
Customer Reviews for Compass Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Everything went extremely well. The staff at this location were really friendly, knowledgeable and extremely helpful especially when we had some issues with the reservation system. We tried mobile checkin but found a glitch when 2 drivers were entered. I wish I could remember her name but the nice lady at the counter helped us check in and was a joy to deal with. Store was clean and tidy and safe.
Janette V.Smooth as Silk.
Michael B.The staff was courteous enough to wait after closing time to check us back in. The staff was friendly and very helpful. I really appreciate them.
JAZIME H.Super friendly and accommodating staff.
Javier O.Great employee, very helpful!!
Johnathan L.Great customer service!
GUSTAVO A.The entire experience was great, excellent customer service, two thumbs up
Edward W.The lady at the counter was very friendly and helpful. Great experience
Mary L.Easy to rent from. Helpful staff.
Benjamin K.Truck was clean but AC does not work.
Steve S.Tyler was a great representative for U-Haul
Darrel K.Amazing facility and friendly staff. Convenient and available. Gracias.
Louis F.Friendly, helpful, and efficient.
John P.U-haul 24-7 site is awful. In fact the entire site is awful. Go to the store and book and return.
rachael G.Nada
William T C.Was very clean and COVID-19 Aware
Melton B.Excellent customer service. Great experience!
Michael T.Great service and professionalism!
Seigel B.The Agent was very helpful and nice.
Larry L.Dude was Awesome!
brandon W.The lady that helped us was very nice and professional. We felt well taken care of, she deserves a raise in pay for sure !
Stephen H.Wonderful experience! Maleeka is a ROCK STAR! I will definitely recommend Compass to my friends and neighbors.
Frank B.Nothing...great service!
Kathy G.Door handle and passenger visor broken. Otherwise, great experience and very friendly staff.
Tony H.Great experience. This location will be my go to location for rental!
Traycie L.Mansfield Country Club Dr. location has awesome customer service. Very prompt, no long waits, fast check m-in/out and friendly staff. Highly recommend.
CANDACE B.Make sure the floor of the Cab is wiped clean. I was concerned that I might get billed for the dirt left by the previous renters. If that's not really a big deal then count everything as perfect. Great location very easy to get the truck in and out of.
TIMOTHY G.Nothing to improve. The lady who helped me was friendly and provided excellent customer service!! Thank you!!
Amy H.Customer service was great. Employees were awesome to work with. Very friendly
Paul T.They are super friendly!!!
Dianne S.Service Rep. very helpful and Courteous
Alfredo P.Excellent Facility & Customer Service
Agnes D.The staff at the U-Haul and storage unit location provided excellent costumer service.
Svea B.The attendant at that location was very unhelpful, useless. We had a hard time doing self check in and out , but she was no help at all and didn't even offer to help. Will not use that location again. 04/17/20
Richard L.Tyler was great on assisting me with my rental and very professional! I would not change a thing!
Glenda T.Friendly staff!
Brandy M.Tyler makes each visit a breeze.
Lori H.Tyler was very helpful!
MATILDA J.The employees was very nice and helpful
Alyssa J.Always great service!
Agnes D.None at this time
NEEL J.Amazing experiance
Lawrence F.Excellent customer service! Her haircut was FIRE!!
Linda R.Great location. I'll come back to this one just because of the service
John H.Nothing. The AC was good, smooth ride, made our move so much easier.
Eric P.The lady working here was wonderful. I try to avoid renting from uhaul unless I have no other option because the process to get the truck once you arrive is so painful. I had completely the opposite experience this time. I will definately use this location if I ever need to rent again.
chris M.The 2 CSRs on duty @ the time of my pick-up & drop-off provided exceptional service.
Terrie B.Both the young lady and young man were well versed, clear and concise in the communication about the storage and also were able to get us a truck rental and locks for our storage. (We have 3 units now. I also think it's wonderful that they offer a discount for a donation to the leukemia!! Excellent Customer Service
Judy S.The young man on duty was very personable and a pleasure to do business with during pickup and drop off.
ELSIE K.Malika was very pleasant and helpful, great experience, probably the easiest part of our move! Thank you!!!
Tiana B.WOW! Had a GREAT experience with this company! The staff was very professional and super friendly! The truck had a great ride and drive, could not be more pleased with this company. The owners may think about a raise for store manager and asst.
randy K.Customer service was great even while training a new employee. They were friendly and made sure that I had the right size truck and supplies that i needed.
Katrina L.Super location, super friendly staff and great service. Will use them again!
James M.the woman that worked the counter had great customer service skills. Attentive to my needs at a stressful time. Price was right
John S.Customer service was fantastic! Maleeka the area manager stayed late to accommodate my arrival and return of the truck as well as get me set up with a storage unit! She was so pleasant, knowledgeable and helpful!
Charles S.Keep smiling!
BILLY C.great customer service
Daniel M.Take the 2 wheeler and pads out of the back. If people want these they will rent them, you should NOT take up my truck space with your stuff for rent..............
RON C.Great customer service!!!
Janery F.Noise canceling head phones :-)
David S.Double charged me and wasn't able to get my money back for 4 days. Very poor service. Will not be using Uhaul again
Jake S.