El cliente no dejó un comentario.Angel P.
Customer Reviews for Compass Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JOHN P.
Excellent customer service!! No improvement needed!Carson W.
Everything went great. Only needed truck for 2 hours and was happy we were able to be accommodated with such short notice. Thank you UHaulFRANCIS F.
El cliente no dejó un comentario.Mathew L.
Staff friendly and very efficientâ€¦pick up drop off smooth.Lou H.
Friendly, professional and helpful and the price was great.Allen K.
Compass Storage is excellent for all your moving needs! Patty and Tammy have an outstanding facility and awesome support in the local community! Help is over the top!,,John F.
Easy check in AND check out. Got what I needed and finished my project.Phillip B.
Great people. Cab interior was muddy on floorAngela W.
Fast and friendly pick up and return. I highly recommend Compass Self Storage for all you moving (Uhaul) and storage needs.Donna K.
This location was very friendly but I wish the truck had more gas than less than a quarter of a tank when we picked it up.Richard L.
El cliente no dejó un comentario.joyce B.
The female employee that process my order was prompt, courteous and knowledgeable. I appologize for not knowing her name. A very easy transaction. The equipment (truck, appliance dolly and blankets) were clean and worked perfectly.Richard M.
No one was there when we dropped it off.Linda C.
Nothing ever thing was greatDouglas C.
El cliente no dejó un comentario.Joseph C.
My reservation was for 11:30AM, however the site was told 9AM, luckily the site still had a truck for me. The truck I used had a right tire pressure indicator, I tried at 2 different gas stations to fill the tire, but it would not take air. It wasn't totally flat, so I assume it was a sensor issue. As far as U Haul online tools. they don't work. I attempted to check in online and the screen would keep freezing up and not accept data. I finally gave up. I also tried the mobile check in but again nothing but issues, so I left the keys at the night deposit and assumed it would get checked in in the morning. The good news is I was not charged the $20 for non online check in that was referenced in the text I received.Harold K.
I was very satisfied with all the aspects of proximity to my home, initial personal handling from Tonia and the rental equipment. I will use again when opportunity arises. MAny Thanks for making it easy!MARK H.
El cliente no dejó un comentario.David O.
Staff was extremely knowledgable and helpful and addressed all of our needs. Was very pleasant dealing with them.Cyril F.
El cliente no dejó un comentario.Sharon P.
El cliente no dejó un comentario.BRAD B.
Patty was outstanding. She went above and beyond all expectations We had. She was there to help us with last minute changes and helped us with issues we never thought would occur.David W.
El cliente no dejó un comentario.Douglas B.
El cliente no dejó un comentario.Denise M.
El cliente no dejó un comentario.GIANMARCO S.
El cliente no dejó un comentario.Susan H.
great experiencestephen K.
El cliente no dejó un comentario.SHARON T.
I had trouble with the after hours return using the application and the local staff were very helpful.Keil W.
Convenient location with easy access. Great staff.Norman C.
El cliente no dejó un comentario.EDWIN J.
El cliente no dejó un comentario.wayne M.
El cliente no dejó un comentario.Sue R H.
El cliente no dejó un comentario.Karlene S.
El cliente no dejó un comentario.Amanda H.
Extremely nice employee helped us return the truck.Gregory M.
El cliente no dejó un comentario.paul P.
No attendant on site until many calls were made and 40 nimutes had passed after scheduled appointment time. Gas tank was only one third full.Tim B.
Continue your friendly helpfulnesscharlene C.
Inside of truck was very dirty. Inside of windshield dirty, floor had dried mud and armrest dried coffee. Otherwise no issues.REX P.
Patty Davis did an absolutely wonderful job concerning customer service. This was considered extraordinary customer service. Thank you for such wonderful team members. Ron WallaceRonnie W.
The rental agent was super efficient and very helpful.Kathleen A.
I returned the truck a day early and the lady at the desk was not helpful at all. She did not want to check me in or verify that I had returned the correct number of blankets etc. She finally agreed to check me in but was put out by my request to verify the gas, mileage and blankets. Her badge indicated that she was the General Manager which really surprised me. I also had a hard time finding the location and called but kept getting referred to the U-Haul call center with a 20 minute wait. She was obviously not answering the phone as well.Steven C.
This rental was a very efficient and well executed process by this location. I wish all U-Haul locations were like this one. My reservation was handled well. The actual truck rental went very smoothly. The out of hours return process went as I was told it would go. This location did everything they said they would do.Lee K.
El cliente no dejó un comentario.Louis B.
Great equipment and awesome staff.. Thank youJohn E.
Very friendly community site.Maria R.
El cliente no dejó un comentario.KIMBERLY I.
Pick up and d op off went smoothly. Staff excellentLou H.
El cliente no dejó un comentario.Whitney P.
El cliente no dejó un comentario.GERALD W.
El cliente no dejó un comentario.Kathryn P.
Pasty Davis was the Best. An 11 out of 10 , for sure. From our first talk to our good by , she was excellent. first class on detail , follow up , communication (in person and on phone) , she cared about how we got along . Wanted to be sure our move went well , offered other services boxes ,tape, material moving equipment and some people to help me. A star for sure. thank You ,.....Canadian Dave...David Timothy S.
I don't know what you could do.GARY C.
El cliente no dejó un comentario.Vrajesh P.
El cliente no dejó un comentario.Donna R.
El cliente no dejó un comentario.Edward W.
Doing a great job as is. ThanksEdward F.
El cliente no dejó un comentario.John G.
Will not use this drop off location again. Charges were added on that I had to call an have removed. Not the friendliest staff. The best drop off location is hwy 441. Never had an issue with 441 locationLori M.
El cliente no dejó un comentario.Melba M.
El cliente no dejó un comentario.GREGORY C.
El cliente no dejó un comentario.Ismael F.
Easy check in/out. Manager was super friendly and and considerate of my time. Very much enjoyed the entire processTyler B.
They bill was a lot higher that i will quoted but you guys should be taking care of it. But i don't like the way that location does business it looked like it was a set up from the beginningRON S.
Great return experience, total opposite from pick up.Angel A.
El cliente no dejó un comentario.Yugenis T.
The entire experience was pleasant and non-stressful. The online check-in really shortened the rental processing time and personnel was terrific.Charles W.
everything was titptop. Patti (I think) the manager went out of her way -literally getting out of the office and into the truck's cabin, to show me how to operate the truck and to make sure I was comfortable with all aspects. Cannot think of a better advertising for UHaulNick L.
Everything went wellJOHN M.
El cliente no dejó un comentario.Devontae J.
Amazing ladyGary K.
El cliente no dejó un comentario.barry K.
El cliente no dejó un comentario.BARBARA B.
Agent was very friendly however added charge for $14.50 I didn't know about until I got home. Truck cab very dirty and I don't feel as though the truck was full as I only went 16 miles and to fill it back up it took 6.2 gallons.William V.
Easy, no hassle return.Stephen B.
Compass Self Storage was very clean and organized. The person who helped us was very nice and knowledgeable. But this was not the location that was set up to be my pick up location. My pick up location was set up to be Goslin Corp. 39900 CR25, Lady Lake, Fl. 32159 which is 1.3 miles from my loading location, and was set up more than a week ahead of time, when we arrived there to pick up the truck, and I saw at least 6 of the same size trucks as we ended up with in there lot, I was told the order was moved to the Compass Self Storage location which was about 15 miles from my loading location. This was very frustrating, not to mention a waste of my time, and as you must be aware, when moving time is everything. If the pick up location is going to be randomly moved/adjusted by UHAL, why make the order ahead of time?????? All-in-all the move went well, no issues with the truck. Regards RichRICHARD M.
The truck ran fine but sometimes when going over a hard bump the abs/traction control went out. Not something you would see during regular maintenanceKennity C.
El cliente no dejó un comentario.JOSEPH T.
El cliente no dejó un comentario.Ruy Gustavo N.
El cliente no dejó un comentario.Brandon C.
Cab drink holder was broken and had to be braced to be useable. No other issues.Troy P.
El cliente no dejó un comentario.Stacie W.
El cliente no dejó un comentario.Ken N.
I did not ask for Safe Move coverage but was charged $14.PHILIP F.
El cliente no dejó un comentario.William H.
Very awesome staff highly recommendPaul S.
El cliente no dejó un comentario.LINDA R.
El cliente no dejó un comentario.Lauren C.
The lady or manager that waited on us was extremely helpful and nice to us.CHARLES P.
El cliente no dejó un comentario.Lessie D.
El cliente no dejó un comentario.Michael M.
Good jobANDREW M.
El cliente no dejó un comentario.Kirk J.
Patti was knowledgeable and professional.Bruce R.
I was supposed to pick up the truck at 2:00. I got a ride to the location at 1:45. There was a sign in the window CLOSED FOR LUNCH TIL 2:30. Whe i came back at 2:30 the sign said CLOSED FOR LUNCH TIL 3:00. I pounded on the door and she told me she was on lunch.robert B.
Patty provided good, informative customer serviceStuart F.
This drop off was excellent. Staff was very helpful and did a very good job making check in incredibly easy.James H.