Comentarios del cliente para Compass Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Compass Self Storage

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Sherwood M. en

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El cliente no dejó un comentario.

Colette H. en

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El cliente no dejó un comentario.

Lauren G. en

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El cliente no dejó un comentario.

corey W. en

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El cliente no dejó un comentario.

Thomas U. en

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Customer service great

Pauliette B. en

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Customers Service reps were very nice. Thank you also for your kindness and God bless you.

Mark E. en

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Worst experience I ever had with U-Haul. I had a confirmation number at another location, but when I got there, they didn't have my truck. Not sure what happened, but suspect they rented to someone else. In any case, after complaining the attendant made another reservation for a much smaller truck at this location. I had to have it back by 4 PM (which was extremely difficult for my schedule) and had to drive it all the way from Clayton NC to Goldsboro costing me an extra $30 in miles. My original reservation had me dropping it off in Clayton. I'm still unhappy with the entire process. How does a company lose a reservation that has a confirmation number? If you want more information please e-mail me back at: etheridgemarkc@gmail.com I'd like to hear what happened to my original reservation: confirmation number was 91376171 and when my wife made the reservation she confirmed it several times on the phone. Terrible process.

Jasmine M. en

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El cliente no dejó un comentario.

Jason D. en

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This is the second time I have rented a utility trailer with a motorcycle chock and the second time the incorrect one was made available for pickup that did not have the motorcycle chock. The first time, I reserved the trailer online and the picture showed the chock. When I picked it up the attendant said the system does not distinguish between trailers with and without chock and I need to reserve them in person. The second time I went to a Uhaul facility and talked to a person. Explained the problem I had last time and I needed a trailer with a motorcycle chock. They assured me the system does differentiate between trailers and if the picture shows a chock then the trailer will have a chock. I found out this was incorrect when I picked up the trailer a few days later, it did not have a chock. Another one was available at a different location but it was very frustrating. Uhaul needs to inventory their trailers to specify trailers with and without motorcycle chocks. I was moving out of state and drove 200 miles to pickup the trailer to get my motorcycle. I would have wasted a lot of time and money if the correct trailer that I was promised was not available.

ron K. en

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El cliente no dejó un comentario.

Heather A. en

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I used the 24/7 so was disappointed when I did not have a dolly I ordered. At check in the agent was very amenable though, and explained that dollies were rare like 'gold' and did not charge me.

glenn S. en

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El cliente no dejó un comentario.

Latisha B. en

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El cliente no dejó un comentario.

Gary S. en

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The woman who checked me out was very helpful.

Walter D. en

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i was pleased with the help given. the office manager was very helpful.

letitia T. en

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El cliente no dejó un comentario.

Sabrina H. en

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El cliente no dejó un comentario.

Gloria B. en

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I had a horrible experience the person who rented me the truck was not knowledgeable of U-Haul policy they just took my money and played dumb as if they did not know or had never leased a truck before could not accurately answer questions

Monique T. en

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No complaints

Kionda W. en

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El cliente no dejó un comentario.

shenita W. en

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El cliente no dejó un comentario.

Charles E. en

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El cliente no dejó un comentario.

Rashidi W. en

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El cliente no dejó un comentario.

Lisa C. en

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Very helpful at this location.

Bettye L. en

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Nothing that I can think of. Just let them be exposed to the personnel that worked with us.

MARY D. en

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Very pleasant experience

Shirette F. en

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El cliente no dejó un comentario.

Kirk B. en

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Very friendly customer service and best U-Haul experience I have had!

Campbell V. en

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Dropped off about 8:30, no one was there, other than that thank you so very much. If I need you all again I will choose you.

William P. en

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El cliente no dejó un comentario.

Regina D. en

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El cliente no dejó un comentario.

cathrine L. en

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El cliente no dejó un comentario.