Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)

38 reviews

422 Elfinwild Rd   Allison Park, PA 15101

(412) 453-5283

Office Hours

  • Mon: 9:30 am–6 pm
  • Tue-Wed: 10 am–2 pm
  • Thur: Closed
  • Fri-Sat: 9:30 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(412) 453-5283

422 Elfinwild Rd
Allison Park, PA 15101

Services at this Location:

Office Hours

  • Mon: 9:30 am–6 pm
  • Tue-Wed: 10 am–2 pm
  • Thur: Closed
  • Fri-Sat: 9:30 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Woman at friend desk was very friendly and informative.

Lisa Green 
Rating:
1.0

The women was very rude and even said she had no idea . The van was dirty and smelled like drugs when I got it ,but charged me a fee cleaning. 0/10 for this location

Megan Elko 
Rating:
5.0

Customer did not leave a comment.

Richard Porter 
Rating:
5.0

Good customer service.

Mark Lunz 
Rating:
4.0

We had some issues with the “self-serve” option, but thankfully the office was open. The woman working was so nice and helpful.

Ryan Verbanic 
Rating:
5.0

Customer did not leave a comment.

David Hardek 
Rating:
5.0

Customer did not leave a comment.

Jeff Jochims 
Rating:
5.0

Better parking options for returns, there were not many options when returning equipment to this location as they only have very limited parking available and several other uhauls trucks had been returned

Trayton Rattay 
Rating:
5.0

A very nice experience by a great team. Convenient was excellent. Equipment was very nice. Will use them again. Employees were very friendly and helpful.

Stephen Nicolay 
Rating:
5.0

There was no air conditioning. I submitted a dispute for a full refund.

Jason Wiggins 
Rating:
5.0

Customer did not leave a comment.

Paul Seiferth 
Rating:
4.0

Customer did not leave a comment.

August Consiglio 
Rating:
3.0

Customer did not leave a comment.

Robb Ross 
Rating:
5.0

Everything went well and the customer service by Austin was really good!

Jarrett Taylor 
Rating:
5.0

Customer did not leave a comment.

Christine Giardina 
Rating:
5.0

Great experience

Tod Herchenroether 
Rating:
5.0

Customer did not leave a comment.

Thomas Jungling 
Rating:
5.0

Perfect as it is!

Mervyn Noyce 
Rating:
5.0

Outstanding Service, Thank you U-Haul. I've been using U-Haul for over 49 years and never received less then excellent service,

Gary Mukina 
Rating:
5.0

Had a pleasant experience here, no recommendations.

Jamie Bucher 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Smith 
Rating:
5.0

Customer did not leave a comment.

Adriana Beorlegui 
Rating:
1.0

I received a charge for fuel when I just came from the gas station and filled up the tank. The gas pump clicked. So I know it was full. Only drove 4 miles from the gas station to return it. The gentleman working said nothing to me when I acknowledged him that I was returning a truck. I handed him the keys and he said nothing. I asked if he needed anything else from me or if we could look over the truck. He said nothing, so I left. I should not be getting charged for fuel when the tank was full.

Angela Fogel 
Rating:
5.0

Customer did not leave a comment.

MARK KENNEY 
Rating:
3.0

Could not get the rental return to operate. I ended up in hold for 45 minutes. Then we got charge $59+ for a $19 rental. NOT COOL !!!

Robert Millhoff 
Rating:
5.0

Customer did not leave a comment.

KAREN SANTELLI 
Rating:
3.0

Drop box issues. Could not get key in. Bad reception in area took 1/2 hour for approval.

Nicole Warner 
Rating:
4.0

Customer did not leave a comment.

Rich Boyer 
Rating:
5.0

Nothing specifically. We used the phone app to rent and were a little confused initially. Overall things went well.

Paul Sauers 
Rating:
5.0

The drivers seat needs replaced the vehicle has 82k on it and the seat is lop sided. Typical for a drivers seat because all the sliding out. Motor was strong for 82k and transmission worked well. The Uhaul decals need replaced on the box

Gregory Ballay 
Rating:
5.0

The staff at Compass was friendly and provided clear instructions on picking up and returning the vehicle.

ANDREW BIELSKI 
Rating:
5.0

The people were great. They all displayed a real sense of caring. They were all fun to talk with. The truck was top notch and very clean. Made my move very easy. There actual location is awkward to get in and out of but that is just the geography of the land, which is out of their control.

John Bennese 
Rating:
5.0

Nice new truck, very clean, Rob at U-Haul is great.

Alan Chartrand 
Rating:
5.0

Customer did not leave a comment.

William Soo-Hoo 
Rating:
5.0

Customer did not leave a comment.

Tracy Lassinger 
Rating:
5.0

Customer did not leave a comment.

jeffrey roth 
Rating:
5.0

Yes, very convenient for my companies location. We always rented from U-Haul in Glenshaw PA, but this is much closer. Not much to do, service was great and vehicle ran well. Thank you...

Lynn Luntz 
Rating:
5.0

Our original scheduled location did not have an available truck for us. We were forced to drive another 20 minutes to the new location. While I appreciated the sincere apology from customer service , this caused a slight delay in our plans

LISA GRAYBER 
No reviews have been submitted for this location.

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