Quality control!! They charged me for the gasoline eventhough I returned the truck with more gas than it had when I received it! I sent them an email with pictures of the gas marker before and after, and no answer. If they do this to every customer, that's a lot of moneyMAITEDER L.
Customer Reviews for Compass Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.NORMA P.
El cliente no dejó un comentario.JUAN C.
Excelentent jobHUGO B.
Lea who helped us with our rental at Compass Self Storage was amazing! Super helpful! Went above and beyond to help us with everything we needed for our move. We highly recommend renting at this location and get Lea a raise ðŸ˜RAYMOND M.
El cliente no dejó un comentario.NATASHA M.
Very friendly! The best placeSergio G.
They keep charge my account until nowMARIE M.
Great customer service. I will for sure rent from this location again. Thank you, TiffanyTiffay R.
El cliente no dejó un comentario.Jonathan J.
Better signage as to where the rental office isSTEVEN R.
El cliente no dejó un comentario.Melanie Q.
El cliente no dejó un comentario.CHERYE W.
El cliente no dejó un comentario.LUIS R.
El cliente no dejó un comentario.Beatriz B.
El cliente no dejó un comentario.Jacky R.
Great serviceJEAN-MARIE M.
El cliente no dejó un comentario.Brandon F.
Excellent attentionFREDDY G.
Van was parked in a way that I couldn't inspect the front of the vehicle. There was a bottle of cleaner (I imagine that's what it was...) and an almost empty, paper towel roll on the hood. Inside, the van was not clean, as I would expect during covid-19 times. As soon as I left the parking area, I got this message on the dashboard "left rr tire low, add air to tire". The location seemed to be closed at the time (around 9 am) and since I live only 5 minutes from the rental place, I went home and added air. However, I noticed that there was a nail in the tire so, I had to call roadside assistance. They came and replaced the tire. Two hours after I had plan to start my day, I was finally on the road, just to have the same message on the dashborad, the whole day. I tried to get a credit/compensation for this inconvenience, but after spending 45 minutes on the phone, I was disconnected. Very disappointed with this experience.Ricardo B.
El cliente no dejó un comentario.BRENDA G.
El cliente no dejó un comentario.Nicolas G.
Clean cargo van and great friendly service!MICHAEL S.
Please make sure vans are clean prior to rental - finding others' belongings in the cargo bay, as well as a semi-dirty cabin, is concerning, especially during COVID-19. ¡Gracias!Kyle O.
El cliente no dejó un comentario.Darricka B.
I must first say, Leah was amazing. She was helpful, informative about the storage and the fees, but most importantly she was very professional.PATRICIA S.
Very helpful excellent service treated me very well first time experience at this location very please with service thereLindsey S.
The person at the front desk maintained social distance standards & was very friendly, fast and well organized. I would recommend friends, family and anyone who asks.Theresa P.
Staff is excellent.IVAN N.
El cliente no dejó un comentario.Alexander B.
El cliente no dejó un comentario.Joseph H.
Very good and friendly staff. I showed up early and saw them really cleaning the truck. Very reassuring.MARK M.
The only thing is that the handling of the truck is not stableLuis G.
Great service ????????????RAMON B.
El cliente no dejó un comentario.Ronald H.
The girl who helped me is such a nice person. She is so delightful to deal with.CYNTHIA D.
El cliente no dejó un comentario.Leandro R.
Costumer service was outstanding . She did an amazing job .MELISSA S.