Comentarios del cliente para Compass Self Storage LLC
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Compass Self Storage LLC
Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos
Philip C. en
I thoroughly enjoyed the experience. Thank you for making it easy!
Richard C. en
I was billed Fuel when I filled up 2 miles from drop off and I was also charged a $25.00 Cleaning charge when all I moved was boxes. Not sure why either of these charges was applied.
Mani M. en
The furniture pads and the Cart are in the way and took up my valuable moving space. I wish it wasn't there. The new ones don't have it. I like the padlock that was there. it was a nice helper
Ray C. en
Excellent service!! Keep up the good work!!!
Gayle A. en
The employees were great and they were friendly and made it all a good experience.
Kraig T. en
Service was excellent. Very friendly and easily let us upgrade to the truck size we needed.
William S. en
Need a bigger sign for those dropping off after hours about needing to go online and record information before dropping keys off
Leigh H. en
I was unaware that our order would be cancelled if we did not pick up our truck by the pick up time. We arrived 45 min later than our time and were told our order was cancelled. The representative was able to retrieve our reservation but the scolding we received was not warranted. We were already stressed about the move and were not aware that we had to be there by the pick up time. That needs to be bolded and emphasized in the rental contract.
Robert D. en
I was told pick-up was 9:00 a.m. by text message. I confirmed via a phone call and had a delightful conversation with the U-Haul representative. The location unfortunately didn’t open until 9:30 a.m. so I sat in the parking lot for 30 minutes! First person at Nicholson Rd. location was useless. I had to wait for 30 minutes for the RIGHT person to show up and release the vehicle. Total bullshit!!!!!!!!! Maybe U-Haul should get their shit together for future rentals!!!!
James M. en
Make sure that the vehicle that you're renting is the one that is listed....the keys were wrong on my vehicle and while it still worked for me, it created a lot of confusion and now i have a fuel charge to dispute as a result.
joy J. en
Management was abuse, I will never go there again.
micheal F. en
Experience was terrific .. absolutely no issues !!! Will use again !!! Thank-you !!!
Linda R. en
Exceptional service. Online scheduling was easy and we were greeted by an employee who was friendly and helpful when we wanted to add a driver. The van was clean and ready for use. We definitely would recommend this U-Haul location.
Jerry M. en
Please fill up each rental with gas so when returning, the customer can simply fill-up and not have any question as to amount. I was charged $12.75 in error.