When a customer points out to you that the truck's engine light and a warning light for low tire pressure are on, when the vehicle is picked up, do not tell them, while basically disregarding their safety issues, that it will be ok the pressure is probably just down a pound or two. And when a customer calls for a lockout, do not try to charge them $220.00 to let them into their truck.
Rose Montie
Customer Reviews for Company Car Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mary and her crew are always ready to help with what you need,have used this location several times
Andrew EmlerThe vehicle was dropped off on a Sunday and they were not open so I have no rating for this locatiobn.
JOHN COONThank you for an easy transaction.
JAMES STEWARTPut a sign on the door that it is in the other building. Not the building with all the uhaul signage on it
Brandon MantayFix the website to only show available locations where the trailer is available. Additionally, ensure that the pickup location is open for selected pickup times that show as available. Equipment was fine and drop off went well. But the order and pickup process was horrible.
James BellThe lady at the front desk was very nice and professional. However, there were a lot of problems with getting the correct trailer and the ID number was incorrect and paperwork that was wrong....etc....etc.. At the end of the day, we did get the right trailer, but it took 45 minutes which seemed excessive.
Ted ReevesVery nice employee also very helpful.
Neil EhnisEasy access to equipment,Thanks
Perry CzarneckiVery friendly customer service!
Bonnie KirchnerThey did a great job. I would use them again.
Mark HomerThey were closed in the middle of the day. Had to leave the keys in a drop box. Two days later I get a call that they couldn’t find the keys. A text sent me to contact the location I picked up from. The pickup location knew nothing. The drop off location never answered after five attempts and never contacted me back.
Chelsea VoelzEveryone was very helpful , excellent service
chris balaskasOne of the easiest pick ups and drop offs I have experienced. The staff was super experienced, knowledgeable, and great to work with. As I need the equipment or services that U-Haul offers. I will be using this location.
Micheal LopezI was charged for the rental of a hand cart that I ordered. We got to where we were loading the truck and NO HAND CART. We ended up having to lift and carry very heavy furniture. It would be great if someone could check that everything was there before I picked it up.
Sherry HudsonVery friendly knowledgeable help will recommend to other people way better than a regular U-Haul service center
ROBERT STEVEN SABUDAThe customer rep was beyond amazing
Robert BlackburnVery friendly staff.
Iain MitchellThey're conveniently located, professional and friendly!
Robert ConzI only put 4 stars coz they don't have their office (only sharing with a car shop temporarily) but the customer service was excellent-- easy transaction. Received the truck clean and in good condition. I will go back if I have to rent a truck again.
Shaula OcampoThe truck we had was noisy because of the driver side door frame was tweaked a little which didn’t give you a good seal around the window. Didn’t notice it until we were on the highway, city driving was ok. It was annoying at the least.
Anthony BurtonNo available parking spots when returning the truck.
BRUCE ARTHUR BYRDExcellent service!
Andrew SonntagLove the 24 hour drop off. Very happy overall.
kathy or david dejaGreat location! Very knowledgeable had me! On my way in no time!!! Very pleasant great experience Will return to this location!
Christopher GrondinCheck the truck out better before sending it back out. It was clean, but windshield wipers were very worn and I drove half a day in rain, one cable on the slide up door was completely off the spool and the transmission jerked and slipped at lower speeds. The people were friendly.
RICHARD ROYALKeep up the good work!
John WarneckI filled up my vehicle with two gallons of gas for a 14 mile trip and was charged 30$ for gas after I already filled up
Benjamin DeLozierThis my go to place for all my trailer or truck needs . Super friendly great customer service !
Doug CarrollMary that runs this location is awesome! I rent from here all the time.
KENNETHSTEVEN MISIORAThe staff was very friendly and helpful. I will come back to this location anytime I have the need to rent a truck and recommend to family and friends this location
Melissa BunchThe rental person on site was amazing and went above and beyond to take care of me throughout the process
David LavoieThe cigarette smell was overwhelming, I left smelling like I smoked a pack of cigarettes. The employee was smoking during the transaction
Melanie TaylorThis location is ran by a lying, racist, cheating hag.
RENEE JOY MCNARYWe’ll run and very accommodating.
david rennallsEmployees were very helpful and friendly
Darryl AylerCompany Car Rental was amazing. The staff gave my little boy a really cool uhaul piggy bank that he's still carrying around! They are the best when it comes to uhaul rentals.
CASSANDRA NETHERTONNothing , you did very well in my circumstance I'm very happy with the professional service, quick to help and efficient thank you.
Carol CowellSuper helpful person ran the office. Vehicle was new, well maintained.
Thomas TrupianoCan't improve much on Mary...she is truly great to deal with...
SHARON ROBERTSGad gauge was lower in vehicle than indicated on contract. Showed photo to clerk, who argued that it was my fault for putting too much gas in. This is after waiting over 20 minutes in a vacant rental office because no one was on the premises.
James HoerleNothing! The experience was so pleasant, efficient, and the best service I received in a long time. I hope nothing changes, our representative, and owner of this location was a GOD sent, please stay as sweet as you are!!!😇
maybel scottTrailer was not ready for my rent. They fixed it during half hour. Also it was completely covered in dirt. When I asked representative why it’s so dirty, she responded " that it came from north".
Dmytro KovtunAlways a pleasure renting from this location!!
Paul DouteMary was awesome and helpful. We had reserved a 5x8 but came to need a 6x12 and fortunately she had one available and the change was seem less.
Duff Chamberlain