Customer Reviews for Company Car Rental
(U-Haul Neighborhood Dealer)

503 reviews

11129 Old Goddard Rd   Allen Park, MI 48101

(313) 265-2373

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(313) 265-2373

11129 Old Goddard Rd
Allen Park, MI 48101

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

When a customer points out to you that the truck's engine light and a warning light for low tire pressure are on, when the vehicle is picked up, do not tell them, while basically disregarding their safety issues, that it will be ok the pressure is probably just down a pound or two. And when a customer calls for a lockout, do not try to charge them $220.00 to let them into their truck.

Rose Montie 
Rating:
5.0

Mary and her crew are always ready to help with what you need,have used this location several times

Andrew Emler 
Rating:
5.0

Customer did not leave a comment.

BRANDON FLOTTE 
Rating:
3.0

Customer did not leave a comment.

Lori Smith 
Rating:
5.0

The vehicle was dropped off on a Sunday and they were not open so I have no rating for this locatiobn.

JOHN COON 
Rating:
5.0

Customer did not leave a comment.

Deborah Barnes 
Rating:
5.0

Customer did not leave a comment.

Alicia Davies 
Rating:
5.0

Thank you for an easy transaction.

JAMES STEWART 
Rating:
5.0

Customer did not leave a comment.

Glenn McMillin 
Rating:
5.0

Customer did not leave a comment.

jill Blair 
Rating:
4.0

Put a sign on the door that it is in the other building. Not the building with all the uhaul signage on it

Brandon Mantay 
Rating:
5.0

Customer did not leave a comment.

MARY PLAZA 
Rating:
4.0

Customer did not leave a comment.

David Watts 
Rating:
3.0

Fix the website to only show available locations where the trailer is available. Additionally, ensure that the pickup location is open for selected pickup times that show as available. Equipment was fine and drop off went well. But the order and pickup process was horrible.

James Bell 
Rating:
2.0

Customer did not leave a comment.

Tramell Jones 
Rating:
5.0

Customer did not leave a comment.

Casey Carlson 
Rating:
3.0

The lady at the front desk was very nice and professional. However, there were a lot of problems with getting the correct trailer and the ID number was incorrect and paperwork that was wrong....etc....etc.. At the end of the day, we did get the right trailer, but it took 45 minutes which seemed excessive.

Ted Reeves 
Rating:
5.0

Very nice employee also very helpful.

Neil Ehnis 
Rating:
5.0

Easy access to equipment,Thanks

Perry Czarnecki 
Rating:
5.0

Customer did not leave a comment.

Aimee Miracle 
Rating:
5.0

Customer did not leave a comment.

james migliore 
Rating:
5.0

Customer did not leave a comment.

MARIE HUGHES 
Rating:
5.0

Customer did not leave a comment.

Connie D'Onofrio 
Rating:
5.0

Customer did not leave a comment.

Jeffery Williams 
Rating:
5.0

Very friendly customer service!

Bonnie Kirchner 
Rating:
5.0

They did a great job. I would use them again.

Mark Homer 
Rating:
2.0

They were closed in the middle of the day. Had to leave the keys in a drop box. Two days later I get a call that they couldn’t find the keys. A text sent me to contact the location I picked up from. The pickup location knew nothing. The drop off location never answered after five attempts and never contacted me back.

Chelsea Voelz 
Rating:
5.0

Everyone was very helpful , excellent service

chris balaskas 
Rating:
4.0

One of the easiest pick ups and drop offs I have experienced. The staff was super experienced, knowledgeable, and great to work with. As I need the equipment or services that U-Haul offers. I will be using this location.

Micheal Lopez 
Rating:
3.0

I was charged for the rental of a hand cart that I ordered. We got to where we were loading the truck and NO HAND CART. We ended up having to lift and carry very heavy furniture. It would be great if someone could check that everything was there before I picked it up.

Sherry Hudson 
Rating:
5.0

Very friendly knowledgeable help will recommend to other people way better than a regular U-Haul service center

ROBERT STEVEN SABUDA 
Rating:
5.0

Customer did not leave a comment.

AARON FRANK BARTAL 
Rating:
5.0

Customer did not leave a comment.

Linda El-Zein 
Rating:
5.0

Customer did not leave a comment.

shawn Webster 
Rating:
5.0

Customer did not leave a comment.

Megan Boren 
Rating:
5.0

The customer rep was beyond amazing

Robert Blackburn 
Rating:
5.0

Customer did not leave a comment.

Deborah Sherrill 
Rating:
5.0

Customer did not leave a comment.

Tayler Hatton 
Rating:
5.0

Very friendly staff.

Iain Mitchell 
Rating:
5.0

They're conveniently located, professional and friendly!

Robert Conz 
Rating:
5.0

Customer did not leave a comment.

joe Mankins 
Rating:
5.0

Customer did not leave a comment.

Thomas Szolach 
Rating:
5.0

Customer did not leave a comment.

Mohamad Abo Tom 
Rating:
5.0

Customer did not leave a comment.

Gary Villegas 
Rating:
5.0

Customer did not leave a comment.

Dennis Zagor 
Rating:
5.0

Customer did not leave a comment.

David Fantow 
Rating:
5.0

Customer did not leave a comment.

Amy Campbell 
Rating:
5.0

Customer did not leave a comment.

Amber Costello 
Rating:
5.0

Customer did not leave a comment.

kathy ellis 
Rating:
5.0

Customer did not leave a comment.

Ted Marsh 
Rating:
4.0

I only put 4 stars coz they don't have their office (only sharing with a car shop temporarily) but the customer service was excellent-- easy transaction. Received the truck clean and in good condition. I will go back if I have to rent a truck again.

Shaula Ocampo 
Rating:
5.0

Customer did not leave a comment.

Darlene Sieloff 
Rating:
3.0

The truck we had was noisy because of the driver side door frame was tweaked a little which didn’t give you a good seal around the window. Didn’t notice it until we were on the highway, city driving was ok. It was annoying at the least.

Anthony Burton 
Rating:
5.0

No available parking spots when returning the truck.

BRUCE ARTHUR BYRD 
Rating:
5.0

Customer did not leave a comment.

Brian Spicer 
Rating:
5.0

Excellent service!

Andrew Sonntag 
Rating:
5.0

Customer did not leave a comment.

Kathleen Slack 
Rating:
5.0

Love the 24 hour drop off. Very happy overall.

kathy or david deja 
Rating:
3.0

Customer did not leave a comment.

Tammy Haystead 
Rating:
5.0

Great location! Very knowledgeable had me! On my way in no time!!! Very pleasant great experience Will return to this location!

Christopher Grondin 
Rating:
5.0

Customer did not leave a comment.

JESSICA NICOLE PHIPPS 
Rating:
3.0

Check the truck out better before sending it back out. It was clean, but windshield wipers were very worn and I drove half a day in rain, one cable on the slide up door was completely off the spool and the transmission jerked and slipped at lower speeds. The people were friendly.

RICHARD ROYAL 
Rating:
5.0

Customer did not leave a comment.

Kimberly Jennette 
Rating:
5.0

Customer did not leave a comment.

Jorge Garcia 
Rating:
5.0

Customer did not leave a comment.

Larry Martin 
Rating:
5.0

Keep up the good work!

John Warneck 
Rating:
1.0

I filled up my vehicle with two gallons of gas for a 14 mile trip and was charged 30$ for gas after I already filled up

Benjamin DeLozier 
Rating:
4.0

Customer did not leave a comment.

Gregory Gallo 
Rating:
5.0

This my go to place for all my trailer or truck needs . Super friendly great customer service !

Doug Carroll 
Rating:
5.0

Customer did not leave a comment.

KENNETHSTEVEN MISIORA 
Rating:
5.0

Mary that runs this location is awesome! I rent from here all the time.

KENNETHSTEVEN MISIORA 
Rating:
5.0

The staff was very friendly and helpful. I will come back to this location anytime I have the need to rent a truck and recommend to family and friends this location

Melissa Bunch 
Rating:
5.0

The rental person on site was amazing and went above and beyond to take care of me throughout the process

David Lavoie 
Rating:
5.0

Customer did not leave a comment.

Demetri Lungu 
Rating:
2.0

The cigarette smell was overwhelming, I left smelling like I smoked a pack of cigarettes. The employee was smoking during the transaction

Melanie Taylor 
Rating:
5.0

Customer did not leave a comment.

Patrick M Poirier 
Rating:
5.0

Customer did not leave a comment.

carmen dozier 
Rating:
5.0

Customer did not leave a comment.

carmen dozier 
Rating:
5.0

Customer did not leave a comment.

Karen Kiczenski 
Rating:
1.0

This location is ran by a lying, racist, cheating hag.

RENEE JOY MCNARY 
Rating:
5.0

We’ll run and very accommodating.

david rennalls 
Rating:
5.0

Employees were very helpful and friendly

Darryl Ayler 
Rating:
5.0

Customer did not leave a comment.

Paige Bottorff 
Rating:
5.0

Company Car Rental was amazing. The staff gave my little boy a really cool uhaul piggy bank that he's still carrying around! They are the best when it comes to uhaul rentals.

CASSANDRA NETHERTON 
Rating:
5.0

Customer did not leave a comment.

Heather Deskins 
Rating:
5.0

Customer did not leave a comment.

Dennis Winkelman 
Rating:
5.0

Customer did not leave a comment.

Whitman Frye 
Rating:
5.0

Nothing , you did very well in my circumstance I'm very happy with the professional service, quick to help and efficient thank you.

Carol Cowell 
Rating:
5.0

Super helpful person ran the office. Vehicle was new, well maintained.

Thomas Trupiano 
Rating:
5.0

Customer did not leave a comment.

George Gallagher 
Rating:
5.0

Customer did not leave a comment.

David Vaclav 
Rating:
5.0

Can't improve much on Mary...she is truly great to deal with...

SHARON ROBERTS 
Rating:
5.0

Customer did not leave a comment.

David Harrison 
Rating:
1.0

Gad gauge was lower in vehicle than indicated on contract. Showed photo to clerk, who argued that it was my fault for putting too much gas in. This is after waiting over 20 minutes in a vacant rental office because no one was on the premises.

James Hoerle 
Rating:
5.0

Nothing! The experience was so pleasant, efficient, and the best service I received in a long time. I hope nothing changes, our representative, and owner of this location was a GOD sent, please stay as sweet as you are!!!😇

maybel scott 
Rating:
5.0

Customer did not leave a comment.

Christopher Bencik 
Rating:
2.0

Trailer was not ready for my rent. They fixed it during half hour. Also it was completely covered in dirt. When I asked representative why it’s so dirty, she responded " that it came from north".

Dmytro Kovtun 
Rating:
5.0

Always a pleasure renting from this location!!

Paul Doute 
Rating:
5.0

Customer did not leave a comment.

MARY PLAZA 
Rating:
5.0

Mary was awesome and helpful. We had reserved a 5x8 but came to need a 6x12 and fortunately she had one available and the change was seem less.

Duff Chamberlain 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top