Customer Reviews for Company Car Rental
(U-Haul Neighborhood Dealer)

494 reviews

11129 Old Goddard Rd   Allen Park, MI 48101

(313) 265-2373

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(313) 265-2373

11129 Old Goddard Rd
Allen Park, MI 48101

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: 9 am–12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

jill B. 
Rating:
4.0

Put a sign on the door that it is in the other building. Not the building with all the uhaul signage on it

Brandon M. 
Rating:
5.0

Customer did not leave a comment.

MARY P. 
Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
3.0

Fix the website to only show available locations where the trailer is available. Additionally, ensure that the pickup location is open for selected pickup times that show as available. Equipment was fine and drop off went well. But the order and pickup process was horrible.

James B. 
Rating:
2.0

Customer did not leave a comment.

Tramell J. 
Rating:
5.0

Customer did not leave a comment.

Casey C. 
Rating:
3.0

The lady at the front desk was very nice and professional. However, there were a lot of problems with getting the correct trailer and the ID number was incorrect and paperwork that was wrong....etc....etc.. At the end of the day, we did get the right trailer, but it took 45 minutes which seemed excessive.

Ted R. 
Rating:
5.0

Very nice employee also very helpful.

Neil E. 
Rating:
5.0

Easy access to equipment,Thanks

Perry C. 
Rating:
5.0

Customer did not leave a comment.

Aimee M. 
Rating:
5.0

Customer did not leave a comment.

james M. 
Rating:
5.0

Customer did not leave a comment.

MARIE H. 
Rating:
5.0

Customer did not leave a comment.

Connie D. 
Rating:
5.0

Customer did not leave a comment.

Jeffery W. 
Rating:
5.0

Very friendly customer service!

Bonnie K. 
Rating:
5.0

They did a great job. I would use them again.

Mark H. 
Rating:
2.0

They were closed in the middle of the day. Had to leave the keys in a drop box. Two days later I get a call that they couldn't find the keys. A text sent me to contact the location I picked up from. The pickup location knew nothing. The drop off location never answered after five attempts and never contacted me back.

Chelsea V. 
Rating:
5.0

Everyone was very helpful , excellent service

chris B. 
Rating:
4.0

One of the easiest pick ups and drop offs I have experienced. The staff was super experienced, knowledgeable, and great to work with. As I need the equipment or services that U-Haul offers. I will be using this location.

Micheal L. 
Rating:
3.0

I was charged for the rental of a hand cart that I ordered. We got to where we were loading the truck and NO HAND CART. We ended up having to lift and carry very heavy furniture. It would be great if someone could check that everything was there before I picked it up.

Sherry H. 
Rating:
5.0

Very friendly knowledgeable help will recommend to other people way better than a regular U-Haul service center

ROBERT STEVEN S. 
Rating:
5.0

Customer did not leave a comment.

AARON FRANK B. 
Rating:
5.0

Customer did not leave a comment.

Linda E. 
Rating:
5.0

Customer did not leave a comment.

shawn W. 
Rating:
5.0

Customer did not leave a comment.

Megan B. 
Rating:
5.0

The customer rep was beyond amazing

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Deborah S. 
Rating:
5.0

Customer did not leave a comment.

Tayler H. 
Rating:
5.0

Very friendly staff.

Iain M. 
Rating:
5.0

They're conveniently located, professional and friendly!

Robert C. 
Rating:
5.0

Customer did not leave a comment.

joe M. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Mohamad A. 
Rating:
5.0

Customer did not leave a comment.

Gary V. 
Rating:
5.0

Customer did not leave a comment.

Dennis Z. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Amy C. 
Rating:
5.0

Customer did not leave a comment.

Amber C. 
Rating:
5.0

Customer did not leave a comment.

kathy E. 
Rating:
5.0

Customer did not leave a comment.

Ted M. 
Rating:
4.0

I only put 4 stars coz they don't have their office (only sharing with a car shop temporarily) but the customer service was excellent-- easy transaction. Received the truck clean and in good condition. I will go back if I have to rent a truck again.

Shaula O. 
Rating:
5.0

Customer did not leave a comment.

Darlene S. 
Rating:
3.0

The truck we had was noisy because of the driver side door frame was tweaked a little which didn't give you a good seal around the window. Didn't notice it until we were on the highway, city driving was ok. It was annoying at the least.

Anthony B. 
Rating:
5.0

No available parking spots when returning the truck.

BRUCE ARTHUR B. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Excellent service!

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Kathleen S. 
Rating:
5.0

Love the 24 hour drop off. Very happy overall.

kathy or david D. 
Rating:
3.0

Customer did not leave a comment.

Tammy H. 
Rating:
5.0

Great location! Very knowledgeable had me! On my way in no time!!! Very pleasant great experience Will return to this location!

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

JESSICA NICOLE P. 
Rating:
3.0

Check the truck out better before sending it back out. It was clean, but windshield wipers were very worn and I drove half a day in rain, one cable on the slide up door was completely off the spool and the transmission jerked and slipped at lower speeds. The people were friendly.

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

Kimberly J. 
Rating:
5.0

Customer did not leave a comment.

Jorge G. 
Rating:
5.0

Customer did not leave a comment.

Larry M. 
Rating:
5.0

Keep up the good work!

John W. 
Rating:
1.0

I filled up my vehicle with two gallons of gas for a 14 mile trip and was charged 30$ for gas after I already filled up

Benjamin D. 
Rating:
4.0

Customer did not leave a comment.

Gregory G. 
Rating:
5.0

This my go to place for all my trailer or truck needs . Super friendly great customer service !

Doug C. 
Rating:
5.0

Customer did not leave a comment.

KENNETHSTEVEN M. 
Rating:
5.0

Mary that runs this location is awesome! I rent from here all the time.

KENNETHSTEVEN M. 
Rating:
5.0

The staff was very friendly and helpful. I will come back to this location anytime I have the need to rent a truck and recommend to family and friends this location

Melissa B. 
Rating:
5.0

The rental person on site was amazing and went above and beyond to take care of me throughout the process

David L. 
Rating:
5.0

Customer did not leave a comment.

Demetri L. 
Rating:
2.0

The cigarette smell was overwhelming, I left smelling like I smoked a pack of cigarettes. The employee was smoking during the transaction

Melanie T. 
Rating:
5.0

Customer did not leave a comment.

Patrick M P. 
Rating:
5.0

Customer did not leave a comment.

carmen D. 
Rating:
5.0

Customer did not leave a comment.

carmen D. 
Rating:
5.0

Customer did not leave a comment.

Karen K. 
Rating:
1.0

This location is ran by a lying, racist, cheating hag.

RENEE JOY M. 
Rating:
5.0

We'll run and very accommodating.

david R. 
Rating:
5.0

Employees were very helpful and friendly

Darryl A. 
Rating:
5.0

Customer did not leave a comment.

Paige B. 
Rating:
5.0

Company Car Rental was amazing. The staff gave my little boy a really cool uhaul piggy bank that he's still carrying around! They are the best when it comes to uhaul rentals.

CASSANDRA N. 
Rating:
5.0

Customer did not leave a comment.

Heather D. 
Rating:
5.0

Customer did not leave a comment.

Dennis W. 
Rating:
5.0

Customer did not leave a comment.

Whitman F. 
Rating:
5.0

Nothing , you did very well in my circumstance I'm very happy with the professional service, quick to help and efficient thank you.

Carol C. 
Rating:
5.0

Super helpful person ran the office. Vehicle was new, well maintained.

Thomas T. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
5.0

Can't improve much on Mary...she is truly great to deal with...

SHARON R. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
1.0

Gad gauge was lower in vehicle than indicated on contract. Showed photo to clerk, who argued that it was my fault for putting too much gas in. This is after waiting over 20 minutes in a vacant rental office because no one was on the premises.

James H. 
Rating:
5.0

Nothing! The experience was so pleasant, efficient, and the best service I received in a long time. I hope nothing changes, our representative, and owner of this location was a GOD sent, please stay as sweet as you are!!!😇

maybel S. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
2.0

Trailer was not ready for my rent. They fixed it during half hour. Also it was completely covered in dirt. When I asked representative why it's so dirty, she responded " that it came from north".

Dmytro K. 
Rating:
5.0

Always a pleasure renting from this location!!

Paul D. 
Rating:
5.0

Customer did not leave a comment.

MARY P. 
Rating:
5.0

Mary was awesome and helpful. We had reserved a 5x8 but came to need a 6x12 and fortunately she had one available and the change was seem less.

Duff C. 
Rating:
5.0

Customer did not leave a comment.

Shirley S. 
Rating:
5.0

Customer service at the pickup location was awesome.

JASON JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Somali B. 
Rating:
5.0

Mary was the best extremely professional Totally a camera bowl full of energy absolutely a wonderful and beautiful lady I just love her this is the second time renting from her and I will go back and I will tell 250 people because this Hass to be the best U-Haul in the whole United States

JOSEPH A. 
Rating:
5.0

Great staff

Roderick L. 
Rating:
5.0

Customer did not leave a comment.

Machelle O. 
Rating:
5.0

No room for improvement, the experience was delightful and inspiring!

Dale C. 
Rating:
5.0

At this location they are great respectful and very nice but the Detroit 1 on Fort & Outer drive needs more professional people there rude & disrespectful to ppl of other color

Barbara A. 
Rating:
4.0

Customer did not leave a comment.

Anthony G. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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