Comentarios del cliente para Company Car Rental

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Company Car Rental

Grado total:

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Cheryl K. en

Grado:

Nothing that I can see. Great customer service. Easy to return.

ken C. en

Grado:

Pick up and drop off was easy, the best service I’ve had renting a truck for a local move. I would highly recommend this location for your U-Haul dealer.

edward W. en

Grado:

El cliente no dejó un comentario.

Luis S. en

Grado:

El cliente no dejó un comentario.

thomas D. en

Grado:

El cliente no dejó un comentario.

Cheryl K. en

Grado:

Mary is the greatest. Have rented from her several times and always a pleasant experience.

Sarah M. en

Grado:

The lady who works in the office is really nice. We ended up needing a second truck and she was able to accommodate us on a very short notice. I am really glad I picked this place for our uhaul experience.

Mark H. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

richard P. en

Grado:

El cliente no dejó un comentario.

Cheryl K. en

Grado:

Nothing at all. Mary was a very helpful lady and quick with the rental. Will be renting from here again

Daniel S. en

Grado:

I rented a newer 9, cargo van from my cell phone while business was closed and returned early as well. This was my 2nd rental in 3 months. Nice, comfortable, large well lite cargo area, Not like the Uhaul from 30 years ago, nice brand new van!

Kenneth F. en

Grado:

I do not know how you could improve my experience at this U-Haul station . The employee Mary was in “credible she’s very knowledgeable of the truck I was renting .

rich G. en

Grado:

Great owner. She was very helpful and answered all our questions. Great price on what we needed to haul to our craft show.

Sharon L. en

Grado:

El cliente no dejó un comentario.

Rodgerthomas M. en

Grado:

I was lead to believe I would be changed less if the truck was returned the same day. I was charged the same amount. So I rushed for No reason !!!

John P. en

Grado:

This was the 2nd location I went to when I ordered a 15' box truck the day prior. The first location (2821 Fort St, Wyandotte, MI 48192) was I set the pick-up time at 730. When I went to the mobile app and went through the process to obtain the lock-box code to retrieve the keys.. there were no keys available. After waiting on hold for 15mins with costumer service to I was told that someone would be in the store at 8am to help me get keys. Please understand I needed this box truck to move a large amount of materials from the store to the house. I have people that I've hired arriving at 8am when I'm expected to be back at the house to pick them up to help me. So at 750 I decide to wait for someone at 8am because it would take me longer to drive to the next closest one. I was compensated $50 from customer service for my patience. 8am rolls around no one arrives at the store. 0805..0810..0815.. still no one. I call customer service back to inform them that no one is here. (apparently they were unable to reach the manager of that location as well) I was then sent to the next closest store 30mins way. Which by the time I get there is 850 and I don't get the start driving back to the house until 910 and don't arrive there until closer to 10am. To which I've been paying the people I've hired to sit at and do nothing since 8am.. Honestly I believe UHaul's quality control program either needs to be review or just enforced.

Lakishacartiner B. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

nothing was very good

Linda R. en

Grado:

Service was fine but the person taking care of me seemed distracted. I requested and was charged for an appliance dolly that never made it into the trailer I rented. Of course it's pre-charged to my credit card so now I have to fight to get the $10 charge removed. After hours return was easy and convenient. Priced was fair. Equipment was in very good condition with all new tires. I would use this location again but I would double check to make sure I receive everything I pay for.

joe C. en

Grado:

Very friendly and helpful. I would gladly rent from this location again

David B. en

Grado:

Would use this location again if I ever needed to rent another U-Haul very courteous friendly nice place thank you

Travis Q. en

Grado:

El cliente no dejó un comentario.

Katelynn D. en

Grado:

Everything went well however when I first called I told her that I wanted to pick up at her location and drop off at another and she said that was fine and we would figure that out at pick up. When I got there to pick up I was told I had to bring the truck back there. So my 60 mile charge doubled to a 120 mile charge. I didn’t appreciate that.

Teresita K. en

Grado:

El cliente no dejó un comentario.

Mono D. en

Grado:

Friendly staff

Bilal A. en

Grado:

El cliente no dejó un comentario.

Ronald S. en

Grado:

El cliente no dejó un comentario.

Caroladadelores S. en

Grado:

El cliente no dejó un comentario.

doug C. en

Grado:

This site was great ! Very friendly and great customer service ! I had bad experience leading up to finding this site . After dealing with the call center I was ready to never use uhaul again but the lady at this site changed my mind ! I will only use this site from now on !

John K. en

Grado:

El cliente no dejó un comentario.

DANEL D. en

Grado:

El cliente no dejó un comentario.

Stephanie M. en

Grado:

Everything about this whole process went amazingly well! The CS at Company Car Rental were an absolute pleasure and answered any questions I had, and explained every step the whole way through. I hope I never move agin, but just in case, I will definitely be back to not only U-Haul, but also this small personally owned business!

wendy B. en

Grado:

I did not like the self check out. Having a person go through it would have been far more helpful.