Customer Reviews for Columbia Auto Sales
(U-Haul Neighborhood Dealer)

76 reviews

192 US Hwy 1   Columbia Falls, ME 04623

(207) 483-2157

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 12/8/2021 - 12/9/2021: Closed

Services at this Location:

Contact Us

(207) 483-2157

192 US Hwy 1
Columbia Falls, ME 04623

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 12/8/2021 - 12/9/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rae T. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Nate is great, always happy to help. He goes above and beyond to better represent U-Haul! You'd be better to have every employee be as friendly and helpful as him.

MATTHEW A. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN R. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

Amanda D. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS W. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
4.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Exceptionally courteous honest dedicated friendly personnel I ordinarily do not say this but these guys are just that

Raymond G. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Wreaths A. 
Rating:
5.0

Customer did not leave a comment.

Allan A. 
Rating:
5.0

Customer did not leave a comment.

Paul N. 
Rating:
5.0

What a refreshingly positive experience.

Austin M. 
Rating:
5.0

Excellent customer service

Very Y. 
Rating:
5.0

Nate was great.

jeff M. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Equipment was perfect for the duty. Good price. Good people at the office. Very pleased with product and will probably use again in future.

Jack H. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Bruce M. 
Rating:
5.0

Easy drop off. Young man who showed me where to drop the trailer was super friendly and helpful. Excellent service.

MARTIN B. 
Rating:
5.0

Great assistance with a conflict about my drop off location!

Nicole F. 
Rating:
5.0

Very Friendly and great location.

Jeffrey J. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
4.0

Customer did not leave a comment.

CVERCKO J. 
Rating:
5.0

Customer did not leave a comment.

Carmine D. 
Rating:
5.0

Customer did not leave a comment.

Carmine D. 
Rating:
5.0

Customer did not leave a comment.

Sarah K. 
Rating:
5.0

Would of been better if they had the larger duel axle utility trailer with ramp.

MATTHEW A. 
Rating:
5.0

Dave, who is not the regular Uhaul contact for this site, did a great job with getting us on the road. He was super helpful getting the car hauler attached, and car loaded up safely.

MARTIN B. 
Rating:
3.0

No one was there so I left the key in the slot. I left it on 9/17/2020 at around 11:00 AM. I didn't realize until after I drop the key in the slot that the website checked required proof of mileage and pictures of the interior/exterior. Since I had locked the cab door, I could only take a picture of the drivers seat and area from the outside. Fortunately, I had taken a picture of the mileage.

JACK JR H. 
Rating:
5.0

Customer did not leave a comment.

NORMAN LEE B. 
Rating:
3.0

Customer did not leave a comment.

joseph F. 
Rating:
5.0

Customer did not leave a comment.

Jeffery E. 
Rating:
5.0

The location in Maine was stellar such great customer service. In Florida the customer service was freaking horrible

Michael W. 
Rating:
5.0

Special thanks to Nate, who was extremely friendly and helpful from initial phone contact through to turn-in. COMMENT: I gassed up the truck just prior to turn-in, but had trouble filling it all the way. Gas gushed out, so I pulled back the nozzle and gently got more into the tank, but it still wouldn't fill up to the FULL line. I did the best I could.

Cathy C. 
Rating:
5.0

Had a very good experience at this location. Nate was very helpful!!!! Great customer service. Would give Nate 5 stars!!!!!!

Amanda M. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

No improvement necessary but would like to give 2 thumbs up to your rep Nate. Our rental period unexpectedly went beyond our estimate and Nate kept everything in line for us!!!

Christeen R. 
Rating:
5.0

First rate accommodation and service!

CAMERON O. 
Rating:
5.0

Thanks!!

David P. 
Rating:
5.0

great, personable staff

Richard N. 
Rating:
5.0

Extremely friendly and helpful. Very welcoming

Karen K. 
Rating:
4.0

I only talked once to the Columbia Falls folks. They were very friendly and helpful. My realtor picked up the boxes and loaded them and returned them. Her only reservation was that the Columbia Falls location didn't have the right kind of fork lift and so used more of a farming forklift which created difficulties loading the box. But everything arrived safely and in good condition.

etta A. 
Rating:
4.0

Customer did not leave a comment.

Bob S. 
Rating:
4.0

The agents at this location really worked with me to make sure our goods arrived in a timely manner. There was a disconnect between what the marketing agents had told me about how delivery would work and the reality of how it worked, but the folks at Columbia Falls were responsive and helpful and everything worked out fine in the end.

jenniffer M. 
Rating:
3.0

Customer did not leave a comment.

Deyanne W. 
Rating:
4.0

Door was frozen... and should have been thawed out when I picked it up

Michael K. 
Rating:
3.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Perfect. Could not have been better. Thank you and Happy New Year!!!

David W. 
Rating:
5.0

Have not unpacked everything yet but all looks good so far. A great way to move cross-country.

Nancy H. 
Rating:
2.0

Customer did not leave a comment.

dan K. 
Rating:
5.0

Customer did not leave a comment.

Frauke F. 
Rating:
5.0

Customer did not leave a comment.

ivory P. 
Rating:
5.0

I dropped truck off when they were closed.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

richard C. 
Rating:
5.0

Absolutely nothing. Nate had everything in order

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Roy N. 
Rating:
5.0

Customer did not leave a comment.

laura L. 
Rating:
5.0

The drop off location employee was very personable and extremely helpful. The only issue that I had, was the link to the map for my drop off was 4.9 miles away from the actual drop off. Very confusing… I ended up figuring out where to drop it off. You need to adjust your link on your text/ email. Everything else was excellent !

DAN A. 
Rating:
5.0

Nate has been more than helpful. Excellent experience!

Matthew B. 
Rating:
5.0

Although I had entered a drop off location the computer did not show it and stated customer will advise. It took extra time for this to be corrected and the drop off location determined.

Edwin K. 
Rating:
5.0

Well the mileage is to high that's high way robbery to me just saying

Stewie C. 
Rating:
5.0

The service has been excellent. The delivery of the UBoxes to our property went extremely well. They are most accommodating. Storage of the ones we had to leave there for a while is indoors with access should it be needed. We would definitely recommend the facility in Columbia Falls, Maine.

Roy N. 
Rating:
5.0

The phone center sucks and knows nothing!

Dean L. 
Rating:
5.0

NOT A THING !!!!

Grace K. 
Rating:
5.0

Everything was great ??

Elizabeth M. 
Rating:
5.0

Very helpful, thank you

alfred H. 
Rating:
4.0

Customer did not leave a comment.

Shane W. 
Rating:
5.0

Customer did not leave a comment.

Tim P. 
Rating:
3.0

Customer did not leave a comment.

Kenneth C. 
Rating:
3.0

Customer did not leave a comment.

William H. 
Rating:
3.0

Personnel was helpful but I was told someone would call me but they never did. I received an email to call U Haul but it was to a manager who just routine and when I called him back he had no idea what my situation was

janie K. 
Rating:
1.0

Customer did not leave a comment.

Michael H. 
Rating:
3.0

My pick up point just became uhaul,and I was their first rental....We worked together and got it done....They will get better with time

jamey G. 
No reviews have been submitted for this location.

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