Customer Reviews for Colours
(U-Haul Neighborhood Dealer)

1,111 reviews

2107 W Andrew Johnson Hwy   Morristown, TN 37814

(423) 318-0044

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–1:30 pm

Services at this Location:

Contact Us

(423) 318-0044

2107 W Andrew Johnson Hwy
Morristown, TN 37814

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–1:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Parking lot is horrible, she's rude, also she always is getting off early or not open when should be asks you to get the equipment early at no extra charge and she charges the extra days due to her not working this has happened to me 2 times here

Kathleen Miller 
Rating:
5.0

Customer did not leave a comment.

William Stewart 
Rating:
5.0

Very friendly and helpful! Easy and fast process.

Richard Sheppard 
Rating:
5.0

Very nice and helpful people

Roger Harville 
Rating:
5.0

The personnel was helpful and so wonderful to deal with

Kathleen Gutmann 
Rating:
5.0

Very friendly. made returning truck easy

Melissa Mercer 
Rating:
5.0

Customer did not leave a comment.

Matthew Dyer 
Rating:
5.0

Lady was really nice and professional will go back when I need a trailer of any kind Very Happy with the service 😁

L. Earl Dellinger 
Rating:
5.0

Customer did not leave a comment.

Karen Andstedt 
Rating:
4.0

Customer did not leave a comment.

Robert Fair 
Rating:
5.0

People are extremely nice and helpful

Jeffrey Madura 
Rating:
5.0

Customer did not leave a comment.

Sondra Kuester 
Rating:
5.0

Customer did not leave a comment.

Adrian Kinsler 
Rating:
5.0

Customer did not leave a comment.

Chase Baker 
Rating:
5.0

Great personal experience and friendly staff.

Wayland Freeman 
Rating:
5.0

Customer did not leave a comment.

DALE BURNETT 
Rating:
5.0

Very friendly and professional. Excellent service

Jeff Frye 
Rating:
5.0

Exactly what I needed when I need it. The lady at the office was wonderful.

JOHN HOUSLEY 
Rating:
5.0

Always great service at this location

DAVID HARRIS 
Rating:
3.0

Customer did not leave a comment.

Jim Turner 
Rating:
5.0

This wasn’t the original place I was supposed to return. The original had zero personnel on location and told me just to leave it in an empty parking lot with no security or barriers to prevent theft. The lady at this location was so polite, friendly, and helpful. 10/10 stars for her.

Daniel Rhodes 
Rating:
5.0

Customer did not leave a comment.

Ivan Marin 
Rating:
5.0

Great hospitality

JUSTIN LAWSON 
Rating:
5.0

Very friendly and very informative. Will be using again in the future!

Lisa Byrd 
Rating:
5.0

We did self return, thank you!

Julie Hamilton 
Rating:
5.0

Customer did not leave a comment.

David Henry 
Rating:
5.0

Customer did not leave a comment.

Susan E Morris 
Rating:
5.0

I can't think of anything that would improve this place. Getting the u haul was a very simple process, and there were no hidden fees to pay afterwards. I would recommend to anyone that needs to move anything from an efficiency apt to a5 bedroom home. Wonderful place and even better customer service.

Brandy Holder 
Rating:
5.0

Just keep up the great service!

Garth Symington 
Rating:
5.0

The customer service was next to none. Extremely helpful and a breeze getting in and out. One of the better customer service experiences I’ve had in a long long time.

Samuel Harbert 
Rating:
5.0

Great place to rent from, and great customer service also.

Josh Anthony 
Rating:
5.0

Customer did not leave a comment.

DANIEL CADY 
Rating:
5.0

This is simply the best U-Haul dealer I’ve ever been too.

KEVIN COLE 
Rating:
5.0

The lady here was very helpful.

Carol Mcintyre 
Rating:
5.0

Customer did not leave a comment.

kerrie hardwick 
Rating:
5.0

Customer did not leave a comment.

John Trammell 
Rating:
4.0

Stock a few accessories such as light plug adapters.

John Lovins 
Rating:
5.0

I had no problems!!!! Continue being the best!!!!

Doug Masengill 
Rating:
5.0

Customer did not leave a comment.

Brandon Sawyer 
Rating:
4.0

The brakes on the U-Haul were really bad. The steering column was really loose, hard to drive and then it drank a lot of gas

Roger Noah 
Rating:
5.0

Colours was easy to work with, very friendly, and I would recommend anyone who needs the Uhaul service contact them!

Mark Lee 
Rating:
5.0

Customer did not leave a comment.

Pam Blankendeckler 
Rating:
5.0

Customer did not leave a comment.

Cheryl Clark 
Rating:
5.0

Customer did not leave a comment.

Eugene Carter 
Rating:
5.0

They are excellent!

Zilpha Meek 
Rating:
4.0

Customer did not leave a comment.

John Kidwell 
Rating:
5.0

Customer did not leave a comment.

Ginger Cole 
Rating:
5.0

Was perfect for me

Tommy Lamberson 
Rating:
5.0

Customer did not leave a comment.

kerrie hardwick 
Rating:
3.0

The power steering went out after they just had it serviced. The original location was at the Vintage Place and we had a reservation number and they had no trucks available so we got sent to Colors.

Nathan Moore 
Rating:
4.0

Customer did not leave a comment.

Wendy Ford 
Rating:
4.0

Customer did not leave a comment.

Richard Earls 
Rating:
5.0

Everything was perfect. No problems and easy to do business with. Thank you.

William Hale 
Rating:
5.0

Great pickup experience. Highly recommend Colous of Morristown for all of your uhaul needs.

Barry Wolford 
Rating:
3.0

Customer did not leave a comment.

Austin Skerlak 
Rating:
5.0

The lady that did my rental for me was very friendly and helpful. This is my second time renting from this location and I would recommend it to anyone looking to rent a U-Haul

April Goins 
Rating:
5.0

Excellent service and as always have what we need.

RICHARD PLUMMER 
Rating:
5.0

Very simple and easy experience. The lady that helped me was very friendly and informative. The only negative was the price. I feel it was a little too expensive to rent. I doubt I’ll ever use U-Haul again just due to the cost. (I’m aware the rental location I used can’t control the cost, and this negative is not aimed toward them. The lady that helped me was awesome.)

Joshua Lee 
Rating:
4.0

Make sure seat belts work

Carole Dobbs 
Rating:
5.0

Customer did not leave a comment.

Angela Southerland 
Rating:
5.0

Customer did not leave a comment.

Mandy Brashear 
Rating:
5.0

Always helpful and have what we need. Highly recommend.

RICHARD PLUMMER 
Rating:
5.0

The 26 ft truck we used has transmission problems. Did not have time to tell Colours.

William Stewart 
Rating:
4.0

It would be nice if the locations in this area had more of the smaller rentals available. I needed to move something that only took up about 10 cubic feet of space. I did NOT need a 15 foot "box truck".... but as there were no smaller things available, I was forced to take the more expensive rental.

Richard Knapp 
Rating:
5.0

We've used this location several time. Always have what we want and they provide great service.

RICHARD PLUMMER 
Rating:
5.0

Customer did not leave a comment.

Greg Shockley 
Rating:
4.0

My Experience was overall pretty good. I had trouble with the link when trying to check the truck back in but the next morning, they done it all for me. So that was very helpful!

Labrina Inman 
Rating:
5.0

Customer did not leave a comment.

Joshua - Wendy Smith 
Rating:
5.0

Customer did not leave a comment.

Thomas Harmon 
Rating:
5.0

Customer did not leave a comment.

Kim Hopkins 
Rating:
5.0

Customer did not leave a comment.

David Hale 
Rating:
4.0

Bigger parking lot

David Lane 
Rating:
5.0

Just keep doing what your doing.

Alan Schneider 
Rating:
5.0

Customer did not leave a comment.

Tommy Lamberson 
Rating:
5.0

Customer did not leave a comment.

Wayne Sundby 
Rating:
5.0

Customer did not leave a comment.

Jose Mercado 
Rating:
5.0

The whole experience was easy! Thanks!

Michelle Badger 
Rating:
5.0

The vehicle was clean, but the vehicle running condition was terrible thanks

Ryan Hall 
Rating:
5.0

Customer did not leave a comment.

kerrie hardwick 
Rating:
5.0

Could not be more impressed. Congenial staff, very helpful, and the truck was flawlessly clean. Would definitely recommend this location... in fact, best uhaul experience I've ever had.

Shannon Martin 
Rating:
5.0

Customer did not leave a comment.

JUSTIN REED 
Rating:
5.0

Just Wonderful

RICHARD HARRIS 
Rating:
5.0

Everything at this location went perfectly. The lady was very knowledgable and helpful with tips about the moving and towing process. Prices were very reasonable and we could not have done our move without this 6 x 12 enclosed trailer.

Michael McNabb 
Rating:
5.0

This was the first time i ever rented a uhaul. I never drove nothing that big. But it was great. And i got everything moved. And i would highly recommend this location

Betty Hurley 
Rating:
5.0

Customer did not leave a comment.

David A 
Rating:
5.0

Customer did not leave a comment.

Dawn Michelle Hoecherl 
Rating:
5.0

Just keep doing what you are doing

Alan Schneider 
Rating:
5.0

Customer did not leave a comment.

Jeff Baxley 
Rating:
5.0

The best customer service at this location is why I highly recommend everyone to go there. Thanks!!!

EDIL CAMACHO 
Rating:
5.0

Customer did not leave a comment.

Lizbeth Tomas 
Rating:
5.0

Customer did not leave a comment.

Darren Matthews 
Rating:
5.0

Customer did not leave a comment.

Mark Brock 
Rating:
5.0

Customer did not leave a comment.

Mary Pharris 
Rating:
5.0

Customer did not leave a comment.

Jason Bargsley 
Rating:
5.0

Customer did not leave a comment.

Pamela Teague 
Rating:
5.0

Great Service at this location

DAVID HARRIS 
Rating:
5.0

Customer did not leave a comment.

Damon Graham 
Rating:
5.0

Customer did not leave a comment.

Hardwood Specialities 
Rating:
5.0

Customer did not leave a comment.

kerrie hardwick 
Rating:
5.0

Customer did not leave a comment.

Michael Jinks 
No reviews have been submitted for this location.

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