Customer Reviews for Colours
(U-Haul Neighborhood Dealer)

1,154 reviews

2107 W Andrew Johnson Hwy   Morristown, TN 37814

(423) 318-0044

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–1:30 pm

Services at this Location:

Contact Us

(423) 318-0044

2107 W Andrew Johnson Hwy
Morristown, TN 37814

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–1:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Diane , was very helpful with determining the right equipment for my move.

jerry m 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Always a pleasure and professional renting from here.

Ron B 
Rating:
5.0

The facility Morristown was good lady who works there DeAnna was awesome. She was very helpful and knowledgeable. The truck was clean and fine and it rode smoothly no problems whatsoever on the ride back to Florida. I need a travel U-Haul in the future, I’ll definitely use the company U-Haul.!! The storage facility I returned the truck to in Port. Charlotte Florida was awesome as well very clean well Equipped. I liked it that they had business cards for people who are movers who could help you with a situation.

Lyndy S 
Rating:
5.0

N/A

NICKSON E 
Rating:
5.0

Really helping thru process

Shawn L 
Rating:
5.0

The lady was very sweet

Chasity J 
Rating:
5.0

This will always be our favorite place to get a U-Haul. Same wonderful lady every time. Thorough, fast, thoughtful with great trucks. Can’t beat it.

Victoria C 
Rating:
4.0

Customer did not leave a comment.

Troy W 
Rating:
5.0

Customer did not leave a comment.

Denise J 
Rating:
5.0

Customer did not leave a comment.

HELEN H 
Rating:
5.0

Customer did not leave a comment.

George W 
Rating:
5.0

Customer did not leave a comment.

Lindsay M 
Rating:
5.0

Good price, good trailer. Staff were extremely pleasant picking up and dropping off.

Johann S 
Rating:
5.0

Great experience!

Martha G 
Rating:
5.0

Pick up, that was the only issue. But they made it right the next day. Top notch as the rest goes.

Jeremiah H 
Rating:
3.0

The truck I rented had an exhaust leak, the air conditioner would shut off while driving, the steering was out of alignment, the passenger door had a gap between it and the cab and it was rattling the entire trip. I’ve rented several trucks and this one was not very good. Thankfully this was a short trip.

Glenn V 
Rating:
5.0

Great service

JERRY S 
Rating:
5.0

Customer did not leave a comment.

Heidi S 
Rating:
5.0

Customer did not leave a comment.

Steven V 
Rating:
3.0

They were not open on time, it seemed. I was not sure if I returned the equipment properly, and there was no one to help me.

Jacqueline H 
Rating:
5.0

I have no suggestions for improvement; love this location and the lady that works there is always so nice and helpful.

Hearts o 
Rating:
5.0

Customer did not leave a comment.

Thomas D 
Rating:
5.0

Rt turn signal was not working. Needs to get fixed.

Clarissa M 
Rating:
5.0

Hands down the best place to rent/lease anything you need! The equipment is always well maintained and the customer service is the best that I have found as far as getting the help and service I needed!

Josh A 
Rating:
5.0

Customer did not leave a comment.

Les H 
Rating:
5.0

Customer did not leave a comment.

Stephanie C 
Rating:
3.0

Customer did not leave a comment.

Fred S 
Rating:
5.0

Customer did not leave a comment.

Betty G 
Rating:
4.0

Customer did not leave a comment.

Kevin S 
Rating:
4.0

Customer did not leave a comment.

crosby c 
Rating:
5.0

Used this location in a couple times, always a good experience

DALE B 
Rating:
5.0

Customer did not leave a comment.

JOE W 
Rating:
5.0

The lady that assisted me was very sweet and kind. She answered any questions that I had. The service was awesome.

Krystal Q 
Rating:
5.0

Customer did not leave a comment.

Allan S 
Rating:
5.0

Customer did not leave a comment.

Reatha M 
Rating:
5.0

Customer did not leave a comment.

Sandra R 
Rating:
4.0

Customer did not leave a comment.

Mike A 
Rating:
5.0

Excellent service

Scott H 
Rating:
5.0

Customer did not leave a comment.

DAN K 
Rating:
4.0

Customer did not leave a comment.

Mike A 
Rating:
5.0

Everything about the rental went smoothly.

BERNADETTE W 
Rating:
5.0

Very friendly and helpful!

Deborah P 
Rating:
2.0

Parking lot is horrible, she's rude, also she always is getting off early or not open when should be asks you to get the equipment early at no extra charge and she charges the extra days due to her not working this has happened to me 2 times here

Kathleen M 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
5.0

Very friendly and helpful! Easy and fast process.

Richard S 
Rating:
5.0

Very nice and helpful people

Roger H 
Rating:
5.0

The personnel was helpful and so wonderful to deal with

Kathleen G 
Rating:
5.0

Very friendly. made returning truck easy

Melissa M 
Rating:
5.0

Customer did not leave a comment.

Matthew D 
Rating:
5.0

Lady was really nice and professional will go back when I need a trailer of any kind Very Happy with the service 😁

L. E 
Rating:
5.0

Customer did not leave a comment.

Karen A 
Rating:
4.0

Customer did not leave a comment.

Robert F 
Rating:
5.0

People are extremely nice and helpful

Jeffrey M 
Rating:
5.0

Customer did not leave a comment.

Sondra K 
Rating:
5.0

Customer did not leave a comment.

Adrian K 
Rating:
5.0

Customer did not leave a comment.

Chase B 
Rating:
5.0

Great personal experience and friendly staff.

Wayland F 
Rating:
5.0

Customer did not leave a comment.

DALE B 
Rating:
5.0

Very friendly and professional. Excellent service

Jeff F 
Rating:
5.0

Exactly what I needed when I need it. The lady at the office was wonderful.

JOHN H 
Rating:
5.0

Always great service at this location

DAVID H 
Rating:
3.0

Customer did not leave a comment.

Jim T 
Rating:
5.0

This wasn’t the original place I was supposed to return. The original had zero personnel on location and told me just to leave it in an empty parking lot with no security or barriers to prevent theft. The lady at this location was so polite, friendly, and helpful. 10/10 stars for her.

Daniel R 
Rating:
5.0

Customer did not leave a comment.

Ivan M 
Rating:
5.0

Great hospitality

JUSTIN L 
Rating:
5.0

Very friendly and very informative. Will be using again in the future!

Lisa B 
Rating:
5.0

We did self return, thank you!

Julie H 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
5.0

Customer did not leave a comment.

Susan E 
Rating:
5.0

I can't think of anything that would improve this place. Getting the u haul was a very simple process, and there were no hidden fees to pay afterwards. I would recommend to anyone that needs to move anything from an efficiency apt to a5 bedroom home. Wonderful place and even better customer service.

Brandy H 
Rating:
5.0

Just keep up the great service!

Garth S 
Rating:
5.0

The customer service was next to none. Extremely helpful and a breeze getting in and out. One of the better customer service experiences I’ve had in a long long time.

Samuel H 
Rating:
5.0

Great place to rent from, and great customer service also.

Josh A 
Rating:
5.0

Customer did not leave a comment.

DANIEL C 
Rating:
5.0

This is simply the best U-Haul dealer I’ve ever been too.

KEVIN C 
Rating:
5.0

The lady here was very helpful.

Carol M 
Rating:
5.0

Customer did not leave a comment.

kerrie h 
Rating:
5.0

Customer did not leave a comment.

John T 
Rating:
4.0

Stock a few accessories such as light plug adapters.

John L 
Rating:
5.0

I had no problems!!!! Continue being the best!!!!

Doug M 
Rating:
5.0

Customer did not leave a comment.

Brandon S 
Rating:
4.0

The brakes on the U-Haul were really bad. The steering column was really loose, hard to drive and then it drank a lot of gas

Roger N 
Rating:
5.0

Colours was easy to work with, very friendly, and I would recommend anyone who needs the Uhaul service contact them!

Mark L 
Rating:
5.0

Customer did not leave a comment.

Pam B 
Rating:
5.0

Customer did not leave a comment.

Cheryl C 
Rating:
5.0

Customer did not leave a comment.

Eugene C 
Rating:
5.0

They are excellent!

Zilpha M 
Rating:
4.0

Customer did not leave a comment.

John K 
Rating:
5.0

Customer did not leave a comment.

Ginger C 
Rating:
5.0

Was perfect for me

Tommy L 
Rating:
5.0

Customer did not leave a comment.

kerrie h 
Rating:
3.0

The power steering went out after they just had it serviced. The original location was at the Vintage Place and we had a reservation number and they had no trucks available so we got sent to Colors.

Nathan M 
Rating:
4.0

Customer did not leave a comment.

Wendy F 
Rating:
4.0

Customer did not leave a comment.

Richard E 
Rating:
5.0

Everything was perfect. No problems and easy to do business with. Thank you.

William H 
Rating:
5.0

Great pickup experience. Highly recommend Colous of Morristown for all of your uhaul needs.

Barry W 
Rating:
3.0

Customer did not leave a comment.

Austin S 
Rating:
5.0

The lady that did my rental for me was very friendly and helpful. This is my second time renting from this location and I would recommend it to anyone looking to rent a U-Haul

April G 
Rating:
5.0

Excellent service and as always have what we need.

RICHARD P 
No reviews have been submitted for this location.

Additional Services at this Location

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