Customer Reviews for Colonial Laundromat & Dry Cleaner
(U-Haul Neighborhood Dealer)

261 reviews

1653 N Humiston Ave   Worthington, MN 56187

(507) 372-2296

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(507) 372-2296

1653 N Humiston Ave
Worthington, MN 56187

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Very friendly service. Appreciate them sticking around for me to pick trailer up

Jon CHRISTENSEN 
Rating:
3.0

Customer did not leave a comment.

Connie Lumley 
Rating:
5.0

good

Kent Jeppesen 
Rating:
5.0

Thank you give me good serve’s

Selam Bahiru 
Rating:
5.0

Customer did not leave a comment.

Teresa DeBoer 
Rating:
5.0

Great people, very helpful and always smiling !!!

Nathan Holt 
Rating:
5.0

Customer did not leave a comment.

Jorge Euceda 
Rating:
3.0

Customer did not leave a comment.

Aaron Kelly 
Rating:
5.0

Customer did not leave a comment.

Oscar Gonzalez 
Rating:
5.0

I really do not have any improvement notes. Staff were very kind and helpful. I was given assistance hitching and unhitching the trailer. Both the person who checked me in and the one who assisted with hitching were very friendly. Great rate!

Thomas Burke 
Rating:
1.0

SOMEONE RENTED A TRUCK USING MY INFORMATION AND NO ONE HAS FOLLOWED UP WITH ME

Christina Young 
Rating:
4.0

Customer did not leave a comment.

Lexi Meyer 
Rating:
4.0

I was incredibly disappointed with UHaul after renting a trailer in Sioux Falls and when I arrived they said I had to drive an hour away to pick it up. TERRIBLE SERVICE!! Angle in Worthington was super nice and helpful but I had 2 bad tires on the trailer and needed road side assistance.

Lydia Healy 
Rating:
5.0

It was a pleasant, perfect experience - Great location - friendly

Harris Brown 
Rating:
5.0

Customer did not leave a comment.

Mitchell Marcotte 
Rating:
5.0

Customer did not leave a comment.

Scott Wevik 
Rating:
4.0

Customer did not leave a comment.

Jeremy Hallquist 
Rating:
3.0

Customer did not leave a comment.

LUIS Cisneros Ramirez 
Rating:
5.0

Customer service was very good. Fast and friendly

Daophonh Meunsaveng 
Rating:
4.0

Make sure the truck isn’t stuck

Tim Castellano 
Rating:
4.0

There was a little confusion at first but we cleared that up and everything else was good to go!

Mike Twiss 
Rating:
5.0

Customer did not leave a comment.

michelle castellano 
Rating:
5.0

Customer did not leave a comment.

Tiffany Dierks 
Rating:
3.0

Customer did not leave a comment.

Jarred Rusch 
Rating:
3.0

Customer did not leave a comment.

MARIA DIAZVALENTIN 
Rating:
5.0

Great experience. The u-haul people were very friendly and accomodating.

RANDY NEWLIN 
Rating:
5.0

Customer did not leave a comment.

Kevin Detert 
Rating:
5.0

Very helpful and friendly.

Eric Curtis 
Rating:
5.0

Customer did not leave a comment.

Tom Christian 
Rating:
4.0

Customer did not leave a comment.

Amanda Sanftleben 
Rating:
5.0

Customer did not leave a comment.

Rebecca Emary 
Rating:
5.0

La calidad del servicio excelente gracias

JOSE RIVERA 
Rating:
5.0

Customer did not leave a comment.

Vanessa Mcnuss 
Rating:
4.0

The horn did not work when I picked up the truck. I appreciated all of the room in the truck. The trailer was hooked to the truck which was great. I really appreciated that. Angel was super friendly and answered all my questions.

Sandy Johnson 
Rating:
1.0

She just told me where to unhook the u hall. She didn't have me sign anything or an inspection wile I was still there. It says I got a refund in my ticket I never got a refund!!!!

NORMAN BROWN 
Rating:
5.0

Customer did not leave a comment.

Carlton Lamp 
Rating:
4.0

Customer did not leave a comment.

David Johnson 
Rating:
5.0

Customer did not leave a comment.

J Ordaz 
Rating:
5.0

Friendly staff and understanding.

Sundra Xaphakdy 
Rating:
4.0

Customer did not leave a comment.

JAMES STENZEL 
Rating:
5.0

My experience was good, thank you and god bless

David Korthouse 
Rating:
5.0

Customer did not leave a comment.

Pam Schreiber 
Rating:
4.0

Customer did not leave a comment.

Michelle Ebbers 
Rating:
5.0

Very easy and quick drop off

Karin Phommasy 
Rating:
5.0

Customer did not leave a comment.

toni alm 
Rating:
5.0

Customer did not leave a comment.

Reed Hartman 
Rating:
3.0

Customer did not leave a comment.

MARIAH MOTES 
Rating:
5.0

Customer did not leave a comment.

Josefina Mora 
Rating:
5.0

Very friendly and easy/comfortable to do business with! This was the first time I had ever rented a Uhaul and would definitely recommend it if you are ever in need!

Amanda Thole 
Rating:
1.0

Did not have a jackstand around to lift trailer off of truck hitch. Told me "you'll be fine...you can do it". Not helpful at all and no consideration. This is a health and safety hazard for customers and this location could/should be liable for chiropractic treatment due to this hazard.

AUSTIN WILLIAMS 
Rating:
1.0

Back of truck was not swept out. A couple of dollies from the previous user were left in the back of the truck. So it's obvious they never checked the truck between customers. Their printer was broken - and they hadn't seemed eager to replace it - so my copy of the rental agreement was a picture of their computer screen with my cell phone - and I really needed a printed copy for records, but didn't/couldn't get one...

Matthew Sprunger 
Rating:
5.0

Customer did not leave a comment.

Laura Huisman 
Rating:
5.0

Customer did not leave a comment.

Kris Bosma 
Rating:
1.0

I was given a return location on my service agreement with your company. When I arrived on the due date to return the vehicle I was REFUSED and therefore had to take it to Sioux Falls S.D. and then I was charged an extra $150 dollars extra because it was now late. That was a very crappy deal. Will not consider using your company again.

agron burrucker 
Rating:
3.0

Customer did not leave a comment.

CYNTHIA FITZGERALD 
Rating:
4.0

Customer did not leave a comment.

Norberto Roselli 
Rating:
4.0

Customer did not leave a comment.

sourasack thepmontry 
Rating:
5.0

The gal who helped me was extremely helpful and friendly. So was the guy who hooked up the trailer. My only wish is there was more availability closer to where i live, I drove over an hour and 15 minutes to get a trailer to rent. :(

Trista Elsbecker 
Rating:
5.0

Customer did not leave a comment.

Drew Bonheyo 
Rating:
5.0

Customer did not leave a comment.

Timothy Terlouw 
Rating:
3.0

Airbag sign was on upon pick up, I noticed after reaching home. I called the store and person who answered the phone said it will go off once you drive on highway. It doesn’t turn on at low speed. I drove next day on highway for the move however it stayed on the whole time. This is a safety issue and they cannot make up stuff like this. Also I reserved 10 ft truck but they did not have so they gave me 15 ft truck at same price. The problem is it is difficult to drive and navigate big truck in a busy metro city. The truck used to make few weird noises, but did not break down.

Keyurkumar Shah 
Rating:
4.0

Customer did not leave a comment.

Kathleen Schlauch 
Rating:
4.0

Customer did not leave a comment.

Dennisray Mcclain 
Rating:
3.0

Customer did not leave a comment.

Mary Monthei 
Rating:
5.0

Customer did not leave a comment.

Dennis McClain 
Rating:
5.0

Customer did not leave a comment.

Jerry Schnyders 
Rating:
5.0

Customer did not leave a comment.

SHERLY RITTER 
Rating:
5.0

Awesome customer service, good people.

Michael Randolph 
Rating:
5.0

They were nice and respectfull

GREGORY GREEN 
Rating:
3.0

It was fine to pick up. Staff was helpful

Sarah Eichhorn 
Rating:
5.0

Customer did not leave a comment.

Richard Lowe 
Rating:
1.0

They did not give me my $100 deposit back and lied to me about it! I want my money back or will be suing.

Tammy Soulek 
Rating:
4.0

The drop off went super smooth

Elwin Aggen 
Rating:
5.0

Customer did not leave a comment.

Patrick Haley 
Rating:
5.0

The Woman that helped us at the Worthington office her name is Angel she was extraordinary, very nice, very polite and very helpful. I'd recommend this place to anyone

Mary Tuttle 
Rating:
2.0

I had to drive 80 miles round trip to pick up a trailer I reserved in advance, 1 mile away.

Daniel Berg 
Rating:
4.0

Customer did not leave a comment.

elizabeth denhartog 
Rating:
5.0

They were great!

Steve Van Zee 
Rating:
3.0

Have sign inside Laundromat so you know where to check in

David Peitz 
Rating:
3.0

Too expensive

George Ide 
Rating:
5.0

Was very friendly, quick, helped hook up trailer and made sure all lights worked

lynette werner 
Rating:
5.0

Customer did not leave a comment.

Tom Bartlett 
Rating:
4.0

Customer did not leave a comment.

Gene Flatebo 
Rating:
5.0

Customer did not leave a comment.

Lila Niebruegge 
Rating:
4.0

Customer did not leave a comment.

lauryn schumacher 
Rating:
5.0

get some new trucks

John Arens 
Rating:
3.0

It was after hours so there was no contact.

Sally Anderson 
Rating:
5.0

Customer did not leave a comment.

Samantha Koehne 
Rating:
2.0

Was told when I picked up unit that I could check to see if my auto insurance would cover me, and if not I could add the insurance the next day. Called to add the insurance the next morning and was told no.

Tim Provost 
Rating:
3.0

Customer did not leave a comment.

Stacy Grothe 
Rating:
2.0

Printing of documents went wrong, had to be done on a second printer with low ink.

Lourens Broekhuizen 
Rating:
5.0

Helpful and accommodating.

Robert Lutz 
Rating:
3.0

Customer did not leave a comment.

Irene Patience 
Rating:
5.0

Customer did not leave a comment.

Robert Feller 
Rating:
4.0

It is located within a Laundromat so on a Sunday was quite busy, but it still worked alright. No complaints.

Jim Stenzel 
Rating:
5.0

Customer did not leave a comment.

Michael Shane Foley 
Rating:
3.0

The drop-off site was not open. We just parked the truck, snapped a picture of the mileage and gas tank dials and also one showing the cart was in the clean back end box and put keys in the drop box. The place where we parked (by the other truck) was off the solid parking lot and muddy, but not a big deal I guess.

rae mathias 
Rating:
4.0

Lot of snow covering the trailer didn't cleaned out the snow.

Tom Sweetman 
Rating:
1.0

I did not place the order that says the confirmation is 22086058, and I've been plagued with emails. take mcarlson@umn.edu off your mailing list.

Mark Carlson 
Rating:
4.0

Customer did not leave a comment.

Benjamin Huber 
No reviews have been submitted for this location.

Additional Services at this Location

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