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Christopher C
Customer Reviews for Coles Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Everything went smooth from reserving to pick and return!!
John PJosh was incredibly, very professional. Spoke to me on the weekend and was very helpful. He was a Godsend!
EARLINE MThey made the rental and transaction seamless and helped with every step including hook ip. Great group of employees.
elizabeth lBest experience. Kind staff.
Janice LIt was all good salesperson was friendly and showed all that had to be done to travel
henry lNothing excellent service
TYLER SCan't say enough good things about the experience.
PHILIP NJust keep everything like it was when I rented
angel bWe dropped the U-haul off after hours so, there was no one there when we arrived. The system would not let me click not applicable.
chantel gNice people
Linda JFast and easy rental process. The staff were great. I would definitely recommend to others.
Misty SList what size ball is needed for the hitch, when purchasing. The gentleman was super helpful, friendly and good looking. When I need a trailer or anything else to rent, this is the place I will come back to.
Linda BHighly recommend this business. Quality personnel.
JOHN WThe team at this location is always a pleasure to deal with.
James FTerrific service.
Wendel WNothing to note The people at Cole's rentals are awesome!
John AThe guy was great, casual, and friendly.
DANIEL WI ordered an appliance dolly but the dolly was not in the truck when I picked it up. Super frustrating, since the location was closed at time of pick up and I had to call the 1-800 number to be told the closest open u-haul location with a dolly available was 50 miles away. I ended up getting a refund for it but it was a major inconvenience as we had a short window for moving and had to make do without an appliance dolly that we planned to have.
Leah LVery friendly and very prompt. I didn't even have to wait 10 min to get a truck. The key drop made it extremely simple. I've been to another location and this was the friendliest, fastest, and overall a much better experience!
Lori SA pleasure doing business with this business!
Larry GThese gentlemen went above & beyond. They were extremely helpful .
Sue OFast and easy
george kDropped off after hours.
Jacob PNobody on location when I dropped odd the truck to explain the issues I had with the door and that they should have it fixed before giving to another customer.
Carlos BGreat place to rent a U-Haul
Jacob hThe base rental was $29.99 and then 47 cents per mile the person running the facility charged me for the estimated mileage ahead of me actually using the miles and then did not give me any refund when I did not use that many miles I thought this seemed like a very dishonest business practice in addition to that the vehicle was not running very well overall I am not happy with my experience there and if I ever need you all in that City again I will not use that same location
jacob hEntire process was great!!
Steve THave dropped off at this location several times in the last year and also rented a truck from them for 2 days. Excellent customer service and convenient location for me.
Patricia YPerfect as is. Thanks Cole's!
Erik BFriendly and helpful
WILLIAM SI dropped off after hours...the area was well lit in the dark and key drop off easy to find.
Karen BFriendly and helpful
WILLIAM SWell done. They connected the trailer, then head me check all the lights and brake lights. Well done, friendly.
Michael LHave returned several trailers to this location this year and rented a truck for two days on one trip. This place has a great crew, helpful beyond expectation. Would not return equipment anywhere else.
Patricia YTC has a nice place very organized
Robert KEasy, pleasant experience
Andrew MNothing this was a good experience for me thanks
Tom PThe man that renter to us was very nice and informative we have rented there before he has been the best Knows his truck rental for sure
rickie cGreat customer service. Good instructions and helpful in getting what was needed. No improvement needed.
Juli MAll good.
Darren Rpolite folks to deal with. would for sure recommend them.
Ron SVery helpful, great service! We will definitely rent from here again!
James JThis is a great place to rent from. Very quick and professional. Highly recommend!
Steve GSuper easy, everyone was friendly and quick service. Would recommend and come back to rent equipment again.
Lisa TColes always provides top notch service. I've been here before and will be again.
ALAN MDrop off was easy. Will be using them again.
Craig SThe gentlemen at Coles Uhaul are all very kind and went above and beyond with helping me with my trailer rental from start to finish. I will definitely use them in the future and would highly recommend them to my friends
LaQuichesha TVery friendly very helpful
Buz WYou did a great job
Sandra LVery friendly
Steve GSecond time having business with this site. It's very easy to spot, guy is kind and helpful.
Timothy TI dropped off when it was closed.
Keith BEverything was absolutely AMAZING! First time renting u-haul & Cole's Rentals treated me like theyd known me forever & made the process so easy & explained everything so well. They are the best in town.
Melanie J