My reservation was canceled with no explaination. The point of return was closed. Returned to another location. They also couldn't find my reservation in the system. Needed a receipt for reimbursement but could only be given one with a $0 charge. Was on the call back wait list, when finally called back, the automated system hung up on me. Went through that process AGAIN. Got a call later that day inquiring about the return of the trailer that I DID return over a week ago. Asked again for a receipt and was AGAIN sent a receipt for $0 charge.Jaclyn C.
Customer Reviews for Coastal RC Speedway & Hobbies
(U-Haul Neighborhood Dealer)
Chesapeake, VA 23324
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - vie.: 12 p. m. - 7 p. m.
- Sáb.: 10 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CHESTER G.
The location seems a bit sketchy at first and it was slightly confusing to find the entrance as it look a little bit abandoned. But it was a fantastic experience once we were in and being helped.Luke M.
It seems that the dealer U-Haul places aren't as comforting and personable as some bigger U-Haul play done done regular New Hall places U-Haul placesJames S.
I had to wait to receive my keys and process my rental after 2 associates finished watching a car race . I stood their for 15 minutes ! Very unprofessional!Kyrra H.