Comentarios de los clientes para Closets & Garages Self Storage

Everyone that workes here was very accommodating and friendly. I was very satisfied with the facility, and i will be back if i ever find myself in need of a storage again.

Very nice people to work with. Very friendly. Had exactly what we needed!

One of the hooks was broke on the trailer I rented, but the staff was very friendly and replaced it without any problems. good service

I brought the trailer back, after the store was closed. I'm so happy that they offered that service. I did not have a safe place to park the trailer overnight at my house.

Friendly and fast reps

The woman that assisted me was unable to truly help me. She could not see the numbers on the keys and or the trucks. I had to load and unload the dolly 2 times . This was due to her giving me the incorrect keys and truck . This after I had to go out to the incorrect truck 2 times because she felt she gave me the correct keys . Then she had to drive me around to “the field “, as she referred to it . Locate the correct truck for the keys I was initially given. Then I was able to leave. My pick up time was 830. I did not leave till after 9. The paperwork process was extremely slow. I scanned my license in online prior to the pick up and still had to provide my license again at pick up. My biggest concern was that the Uhaul office representative did not have on a mask. I have RA, of course I wear mine , but it would be nice to see the same courtesy extended when your greeting customers . Overall, I would not rent from this location again or suggest it to friends and family.

All good

One tire was very low and we had to put air in it twice. Has a slow leak.

Everything was great. Smooth transaction.

The office lady is amazing. She was super busy with the holiday weekend and waited on each of us in a friendly and professional manner. Went over and above to accommodate us.

This location is OUTSTANDING!!!!! They always go above and beyond in customer service. I vote for them to get the "customer service" of the year award!!!!

Good people

Staff at this location is great!

N/A

The staff in Denison Texas were great to work with. The whole process was made easy because of the staff.

This location is outstanding!! They are the best!!! They are AAA+++

Staff easy to work with.

Phone link was a total mess.

I don't understand why I went through the trouble of checking in online when they made me redo everything when I got there.

These are great people. Thank You!!!!!!!!!!!!!!!!!!

I have rented on several occasions from the site the 2 lady's that run ut are always a pleasure and easy to deal with

The entire rental experience was perfect! Thank You UHaul and Closet- Garages Self Storage !

Nice people, great service. Would use them again without hesitation..

The truck was not clean. The box and cab included.

Everything was great at the location, except one thing. If the drop of location for this site, could be more specific on where to drop the vehicle off. If they were more specific I would recommend this location to a friend

The ladies here were awesome to work with. So sweet and accommodating.

I was told I could not rent the truck for one day I was over charged

The website did not recognize my info so I could not check in remotely. The staff were friendly and helpful.

Everything was great, especially during this time. I was was in a bind and I was helped out with great expectations. Thank You!

Nothing

Clean the cab of the truck.

Perfect Customer Service Experience

Extremely nice and friendly, pleasure to deal with thank you

Everyone in this location is like a family. Very nice and make sure I understand everything I do business with them.

Nothing this place was awesome

Give better instructions on where the keys need to be left.

Great service ,thanks !

Dropped off after hours with phone app. Could use a label on the door showing specifically where the key drop is. They have a mail slot too that I almost put the key into. Parking area is a few hundred feet from the depot, somewhat dark and unpaved.

Vehicle was not in location stated.

Sandra and Karen are angels. They made us feel like family. Everyone needs to come here for their moving needs.

Wonderful customer service and open on Sunday!!

I truly come up with nothing. Sandra and Pam were good people. Sandra goes above and beyond and a crummy moving day was good. We laughed. Important??

Aaa good

They were extremely helpful. I would definitely use them again and recommend them to my friends and family. She went out of her way to help me and make sure I had what I needed!

Both locations were very personable.

Very nice and helpful. Thanks.

Very good experience

Good people to do business with !!!

These people went above and beyond to help me, as the 1st people I was to pick up from didn't even wait for me, give a code or answer the phone when I arrived. I had driven 4 hours from Abilene. The bad review goes to the tire shop on Armstrong

I actually wanted a smaller trailer that is easier to tow with my car. It seemed that none was to be found in this area.

Reset the tire monitor.

They are always super nice and helpful and have the equipment we need.

Thanks for the help, you went above and beyond the normal lease

I was impressed with the friendly service And great driving clean truck. I will use your services again! Thank you, Selina

I used this location for drop-off and pick-up. It was 16 miles away from location and 11 further away from me then a closer dealer.

We have used this U-Haul rental business several times in the past and Always get excellent service. No need to shop around, as long as they're in business and we need a rental, this is the place we'll go.

Everything clean and just what I thought it would be.