Customer Reviews for Closets & Garages Self Storage
(U-Haul Neighborhood Dealer)

961 comentarios

2821 W Morton St   Denison, TX 75020
(Corner of W Morton St and Pottsboro Rd east of 75)

(903) 465-1841

Horario de oficina

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 8:30 am - 1:30 pm
  • Dom.: 10 a.m. - 2 p.m.

Servicios en esta ubicación:

Contáctanos

(903) 465-1841

2821 W Morton St
Denison, TX 75020
(Corner of W Morton St and Pottsboro Rd east of 75)

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 8:30 am - 1:30 pm
  • Dom.: 10 a.m. - 2 p.m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

RONALD D 
Clasificación:
5.0

El cliente no dejó un comentario.

MYANNA N 
Clasificación:
5.0

Great customer service in location in Denison TX

VICTORIA C 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL L 
Clasificación:
5.0

Employees are very nice and professional. I always recommend Closets & Garages to friends and family!

SHANNON H 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B 
Clasificación:
5.0

They were very helpful and knowledgeable about the equipment, I would send a friend to this location

MIKHAEL E 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDIE D 
Clasificación:
5.0

I’m very happy with the service that I received I was greeted wen I got there the Lady was very nice and helpful I would give a 10 out 10 stars and I will go back thank you

CHRIS N 
Clasificación:
3.0

the truck smelled very bad, there was issues with the seat belt , and the drivers door had to slam very hard to close.

NELLIE D 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE H 
Clasificación:
3.0

Regular person was not there so wasn’t sure our input was relayed

becky b 
Clasificación:
5.0

We were there for nearly 2 years. Never had any issues and the rate stayed the same which was nice. Highly recommend.

david H  |  Overall Experience 
Clasificación:
5.0

Very fast and friendly service.

CHARLES M 
Clasificación:
5.0

Friendly staff answered all my questions and got me on the road quickly.

Christopher P 
Clasificación:
3.0

It was hard to find and difficult to check in and it was freezing after hours he tire was wobbly the brakes were squeaking and the back door was frozen shut it took over 40 min to degas the ice to open it

LEAH K 
Clasificación:
3.0

The truck smelled of cat spray pee and poop so bad I refused to put out clothes in it.

MARYANN B 
Clasificación:
5.0

Keep up the good work!

RODNEY B 
Clasificación:
5.0

El cliente no dejó un comentario.

James O 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHELE R 
Clasificación:
5.0

El cliente no dejó un comentario.

EVAN S 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODY S 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRIN C 
Clasificación:
5.0

The lady that helped me at get it in order was very nice and respectful!

KASAUNDRA M 
Clasificación:
5.0

Fix the app So it can be picked up when they are not open

MICHELLE C 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMERA G  |  Overall Experience 
Clasificación:
5.0

good service

MOUFID S 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL L 
Clasificación:
5.0

Person at desk was very informative and great to deal with...nothing to make it better...highly recommend

RAY R 
Clasificación:
5.0

I ordered and paid for a dolly for the move, it was not in the truck I would like a refund. Who shall I contact? My email is bensendk@yahoo.com Thank you for any info you can provide.

KARI B 
Clasificación:
5.0

Very awesome, friendly, professional, helpful people/ staff and facility. If anyone ever asks; this will be the only place I recommend. I will miss them all, everyone was always so kind and polite.

MATTHEW P  |  Overall Experience 
Clasificación:
5.0

I have rented a UHaul from this location for years. The staff there is warm, friendly, professional and more than competent. HOWEVER, whoever is in charge of maintenance served UHaul very poorly! As a 77 year old woman, I have driven a 42 ft RV through much of the U.S., pulled a demo rig behind a suburban for years, and I can very truthfully say my back will require some serious help to return to its "pre-UHaul" condition! If you do NOT insure better kept trucks going forward, I will be forced to lease from Ryder or another vendor. This is NOT a decision I make lightly, as your locale is convenient, easy and professional in dealing with your customers! But, in the future, I will take the any truck for a test drive before rental.

SHERRY A 
Clasificación:
5.0

El cliente no dejó un comentario.

MELVIN G 
Clasificación:
5.0

Just needed a unit for a week, but had to pay for a month. but that's ok. facility is new and clean and everything was good.

james e  |  Overall Experience 
Clasificación:
5.0

Everything from start to finish was great. Lynette was awesome was so helpful. We had the perfect size U-haul Truck for our move. Rates are great all our needs were met by U-haul & Lynette. Will definitely refer y'all to anyone in need. Thank you Kay & George S.

KAY S 
Clasificación:
5.0

The staff were so friendly !!

Laura H 
Clasificación:
5.0

I love this U-Haul place won't go anywhere else

CYNTHIA S 
Clasificación:
5.0

El cliente no dejó un comentario.

JANAYJA S 
Clasificación:
5.0

Lanet and Sandra were fantastic. They were so polite and informative. They made renting a pleasure. I will always use Closets and Garages when renting a uhaul truck.

MICHAEL S 
Clasificación:
4.0

The truck ran fine though they rented it to me with a check engine light on. Staff was very helpful.

GREGORY B 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY K 
Clasificación:
5.0

The office staff Netta was nice and very helpful with suggesting the best equipment for us to use and the other guy came out to provide pointers on how to get a smoother ride in such a big truck. I would recommend this location to everyone in the Denison and Sherman Texas area.

DAWNIQUE W 
Clasificación:
4.0

We dropped the truck off after hours so I not sure about this location. I know I used it years ago and it was good.

LENA G 
Clasificación:
4.0

Uhaul app for return was extremely difficult. Not easy to maneuver.

ARLENE P 
Clasificación:
5.0

I wasn't advised that a second person was needed to help lift the trailer onto the hitch. This is information that was needed prior to my arrival.

NOELLE M 
Clasificación:
5.0

Great service. Will definitely rent from them again.

Charles S 
Clasificación:
5.0

Very professional and friendly,

CLAUDE B 
Clasificación:
3.0

You pay for 24hrs use and the office was calling way before the 24 hrs period and asking for the truck back for another family very unprofessional and stressful

Jennifer R 
Clasificación:
5.0

Quick, simple, friendly service.

mia e 
Clasificación:
3.0

I didn't like that I was told i get extra time because I had to drive back up to the location to get a dolly that was not in the truck. Then get charged a whole day for turning it in a few minutes after the time I got it. I got charged a whole day for just a few minutes after I was told to turn it in. I had to drive all the way back to the location to get a dolly that was not in the truck when I got it. I had made it home before I got a call saying the dolly wasn't in the truck.

Lorena A 
Clasificación:
5.0

Best best friendly staff and manager highly recommended

MARTIN N 
Clasificación:
5.0

Nothing.

gene r 
Clasificación:
5.0

El cliente no dejó un comentario.

Deitrick R 
Clasificación:
4.0

El cliente no dejó un comentario.

Zach S 
Clasificación:
5.0

Perfect service.

mia e 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank H 
Clasificación:
5.0

Cheerful and friendly willing to what is needed to get the job done.

William G 
Clasificación:
4.0

Make sure to include blankets when customer has requested them.

Renee S 
Clasificación:
5.0

El cliente no dejó un comentario.

Breana E 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria P 
Clasificación:
5.0

The lady who checked us in helped considerably. It made our move so much easier. Thank you for having a affordable solution to our moving problem!!

Constance H 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C 
Clasificación:
5.0

El cliente no dejó un comentario.

LORELEI E 
Clasificación:
5.0

El cliente no dejó un comentario.

victoria f 
Clasificación:
4.0

El cliente no dejó un comentario.

john b 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam B 
Clasificación:
5.0

These were the nicest people I talked to on the phone

MECKO E 
Clasificación:
5.0

Everything was to notch. No problem anywhere.

CAROLYN S 
Clasificación:
5.0

Great experience! Wonderful customer service. I have used them in the past and will continue to do so. :)

Pamela M 
Clasificación:
4.0

El cliente no dejó un comentario.

Rex R 
Clasificación:
5.0

Vehicle was great for our move. They even saved two pillows we forgot in the truck and called us so we could pick them up. Great person in office!

Sandra F 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith G 
Clasificación:
5.0

Great experience! Office staff was very helpful! Would definitely use this location again.

Arlene P 
Clasificación:
3.0

Clean cab prior to each rental. Improve online return process

JENNIFER D 
Clasificación:
5.0

The staff was very professional and courteous. If you're looking for a sharp business for your move, this is the place. Outstanding!!!.

DAVID A 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles R 
Clasificación:
5.0

El cliente no dejó un comentario.

darrell d 
Clasificación:
5.0

Pick up/drop off service very easy, fast and convenient. Will use this location/staff any time I need these services.

Brad W 
Clasificación:
5.0

Super Friendly Folks!

ALICIA B 
Clasificación:
5.0

Great facility, great staff, I would highly recommend to anyone for storage and moving needs

RYAN T  |  Overall Experience 
Clasificación:
5.0

Nothing that I can think of, top-notch employees at the U-haul store.

ERIC P 
Clasificación:
5.0

The lady was awesome went way beyond her way to help us in this Christmas time. Thank you very much god bless you man

Charles W 
Clasificación:
4.0

Rates was a bit much. But had to have one that big. Used one 3 years ago and it wasn't that bad. Prices..

susan h 
Clasificación:
5.0

The ladies were very nice and actually answered the phone to reserve my truck. Very rare and nice to get a real person in the phone these days.

Ed P 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad P 
Clasificación:
3.0

Expensive

Scott S 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOBBI M 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHY H 
Clasificación:
5.0

El cliente no dejó un comentario.

Estella N 
Clasificación:
5.0

I love Closets and Garages. Pam McCurdy is so nice and efficient. They have great moving supplies and the trucks are always clean. I highly recommend this company and Pam deserves a raise!!!

Lynn D 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail Y 
Clasificación:
4.0

El cliente no dejó un comentario.

Terri W 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL H 
Clasificación:
5.0

Very nice facility for storage and reasonable priced. The office staff is very kind and helpful would recommend for your storage needs.

TERIE N  |  Overall Experience 
Clasificación:
5.0

Return was very quick and easy.

Clifford P 
Clasificación:
4.0

The location I rented from was great. However when I went online to reserve the truck the night before. The online site told me that I have to drive 70 miles south of my location to pick up the truck I needed. I cancelled my online order and went to my local location the next day and they had 3 trucks in the size I needed sitting idle. There is a computer glitch that needs to be fixed.

David W 
Clasificación:
5.0

You guys in this office were awesome very helpful and friendly and made you feel at home not one time but every time I entered the office I felt welcome and and very comfortable office . Thank You so much and yes I highly will recommend this office every time I'm asked for uhaul or storage .

Angela M 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny D 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER N 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S 
Clasificación:
5.0

Everyone here is a sheer delight.Friendly , nice and clean.Enjoyable experience even if moving isn't so much fun.

catalin c 
Clasificación:
5.0

El cliente no dejó un comentario.

Jocelyn A 
Clasificación:
5.0

The two ladies in the office are the best! So very helpful and very pleasant!

Kim R 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie H 
Clasificación:
5.0

El cliente no dejó un comentario.

eric p 
Clasificación:
5.0

Friendly and helpful staff. Also the place is kept very clean and secure. I was a customer for many years with multiple units and never had any problems. I will definitely come back for my future storage needs.

brandon h  |  Overall Experience 
Clasificación:
5.0

I would have stayed if you had a larger unit.

PATRICIA A  |  Overall Experience 
Clasificación:
5.0

Thank you for all your special accommodations and assistance! So helpful! I appreciate everything extra you did for me.

rachael b  |  Overall Experience 
Clasificación:
5.0

Enjoyed 8 years doing business with this company. Had Pam as my contact and she was always helpful. Will definitely recommend to anyone inquiring for a safe place to store their things

DORIS C  |  Overall Experience 
Clasificación:
5.0

The staff was beyond friendly and helpful !! I would recommend anyone to use them !!

brenda d  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

victoria p  |  Overall Experience 
Clasificación:
5.0

This has been one of the worst storage units I've ever used. From the first day I got my until all the way till the last day. When I came looking for a storage they only had the biggest ones available so that's what I had to purchase, that's fine, but also the storage unit did have bed frames and trash and more furniture inside of it that I had to take to the trash. A few months pass & fast forward to the process of moving out, this facility had charged my card and it was never authorized by the card holder, the workers never even informed me of charging the card at all. Workers stated that you are NOT allowed to throw any trash in their dumpster, despite the dumpsters always being full with trash and furniture all around it. During the process of getting my money refunded the office ladies STATED that they would be "waiting a few days" to refund my money because they didn't want to refund it yet, they decided to keep some of my money so I did not receive a full refund! These ladies that work up here have been very unhelpful and disrespectful, coming out while I am loading my items on to a trailer trying to give us a hard time every day. Worst storage unit I've ever had to deal with!!

Amanda T  |  Overall Experience 
Clasificación:
5.0

Wonderful people!

DOROTHY C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI A  |  Overall Experience 
Clasificación:
5.0

Great Operation thanks girls

JAMES D  |  Overall Experience 
Clasificación:
5.0

The staff is extremely pleasant and accommodating.

NICK O  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

walter c  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jody s  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

fred w  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

OHMA B  |  Overall Experience 
Clasificación:
5.0

Pleasant and helpful. Thank you.

CHERYL G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

james e  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy W  |  Overall Experience 
Clasificación:
5.0

Everyone that workes here was very accommodating and friendly. I was very satisfied with the facility, and i will be back if i ever find myself in need of a storage again.

wendy h  |  Overall Experience 
Clasificación:
4.0

Everything clean and just what I thought it would be.

KATHY R  |  First Impressions 
Clasificación:
3.0

It was good just difficult to turn around in large truck

Privacy R  |  First Impressions 
Clasificación:
4.0

I loved the customer service.

Privacy R  |  First Impressions 
Clasificación:
5.0

The facility is in pristine condition. Was a little disappointed that my card was charged more than was said but Im waiting to see if it adjust itself once the transaction clears.

Privacy R  |  First Impressions 
No se han enviado comentarios para esta ubicación.
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