El cliente no dejó un comentario.Clayton D.
Customer Reviews for Clifford Melvin
(U-Haul Neighborhood Dealer)
Baldwinsville, NY 13027
(S Of Rt 31)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8:30 a. m. - 12 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The pickup location was great however, we are very disappointed w/U-Haul because we made a reservation at a different location which was convenient to our home. We were told 24 hours before that we would not be able to pick up the truck at the original reservation location . This change added an hour to our travel in either direction. On move day when you have to go pick up the U-Haul and travel eight or 10 hours you don't want two hours added onto your day. Unfortunately you don't have alternatives when you whole works it's great.Joseph R.
Staff was great, friendly, really enjoyed the experience. Honest, truthful and understood their job.Kenneth T.
El cliente no dejó un comentario.KELLI B.
Took over an hour to get the paperwork done. U-Haul clerk did not know how to use their online site to get the contract done properly. Paperwork said there was more fuel in the vehicle than there was clerk refused to change it on the contract since it was already printed. Ended up paying $20 extra for gas to make up the difference.mark S.
El cliente no dejó un comentario.Logan S.
Not a thingHENRYGRANGER L.
El cliente no dejó un comentario.keith B.
business owner (Melvin?) was incredibly kind and helpful! uhaul is always good to work with. mobile check-in and return is greatStacy M.
Cliff was very helpful and knowledgeablejay O.
Nothing, this is a small location but the staff is very friendly and helpful. The trailer was ready when I got there and the return was easy as well. The trailer was a 6 X 12,very clean and easy pull.Jeffery G.
Pick up of the truck was very easy and the information he provided was very useful.Ellen R.
Good service and explanation of equipment.DARRELL C.
El cliente no dejó un comentario.Sondra S.
The number I was told to call when I dropped off the truck, never answered.Gna S.
El cliente no dejó un comentario.Patrick P.
El cliente no dejó un comentario.bob L.
El cliente no dejó un comentario.James H.
Need help with paper work on computerBrenda W.
Seat belt for driver's seat did not lock. It was nessecary to lock with the middle seat lock. Alarm and red warning signal continually when off. Gas mileage was poor . Truck burned gas badly with gas smell behind truck. This required maitance . I feel I was given this truck one way because the last office did not want it in their inventory. Please make compensation on charges... for bad truck experience. Gracias.ANGELA C.
The entire pick up process was very slow.Jack V.
El cliente no dejó un comentario.Hayder A.
Cliff was excellent! Very friendly and a pleasure to work with!Jennifer B.
Clifford was friendly and nice its unfortunate he will have to spilt commission he should get it all. The U-Haul store at Seneca Mall 13090 did nothing for me. Next time I get the call saying they can't give me a unit and send me to another shop I will just cancel. Then to to the shop that has what I need so they get the Total commissionRick M.
El cliente no dejó un comentario.Scot K.
El cliente no dejó un comentario.Luke N.
El cliente no dejó un comentario.Roger B.
The owner went above & beyond by adjusting my hitch to provide the correct hitch height to trailer hookup.Robert B.
great experienceallen W.
El cliente no dejó un comentario.Colin C.
El cliente no dejó un comentario.JOANNA L.
Everything was very goodJohn B.
No complaints!Pat K.
Don't chnage my pickup location to be 50 miles out of the way. I reserved a 10 foot in Hyde PArk, but had to go to Beacon to get my truck, a 15 footer.Sarah B.
The person who rented the vehicle was sort of rude. The truck was dirty.Susan C.
El cliente no dejó un comentario.megan W.
It couldn't of been any easier !!!Karen C.
El cliente no dejó un comentario.Constance P.
El cliente no dejó un comentario.Sharon S.
El cliente no dejó un comentario.CORI S.
Nothing. Very pleased with the rental. Very nice and friendly owner made this a good experience.VALERI R.
Mr. Melvin was very courteous and made our rental process very smooth and accommodating.Margaret P.
Owner was very personable and a pleasure to deal with. Everything went very smooth from ordering online to picking up and dropping off the trailer.Jason L.
El cliente no dejó un comentario.Francis O.
Ok,I was not happy with this rental.first,I was sent 12 miles away from my original lick up.then when I got to the rental place,Clifford Melvin had nothing ready, he was very ride and raises his voice to me.i am the customer.i had my friend with me as a witness.then I had to wait for an hour because his computer was not working.then the gas gauge was not correct on contract.i took pictures.so over all not happy.i have rented with uhaul many times and have never had any complaints.i would like a discount please .anything would be greatly appreciated.Thank you,Brenda HutchingsBrenda H.
El cliente no dejó un comentario.RAYMOND G.
After hours drop off. No commentkaren F.
El cliente no dejó un comentario.Tiffany R.
El cliente no dejó un comentario.Robin M.
My experience with online reg & pickup & drop off was badDonna A.
El cliente no dejó un comentario.Wyatt N.
Very knowledgeable, helpful, friendly. You do not find customer service like this any more. Highly recommend.ROBERT S.
This man is the best sales person and nicest guy you could ever have to deal with. He is the go to guy. Thanks. Great job!Stephen N.
El cliente no dejó un comentario.Cheryl J.
nice man, had to take extra day he was most gracious..CRAIG C.
The store had actually closed for the day when I got there but the owner made the effort to re-open just to service my needs. Friendly, very personal and over and above excellent type of customer service.FRANCISCO S.
El cliente no dejó un comentario.Anne B.
El cliente no dejó un comentario.PATRICA M.
El cliente no dejó un comentario.WILLIAM J.
Mr. Melvin went out of his way to help me and I really appreciated it.NANCY L.
It was quick and easy to pick up the truck and it's was in great condition and very clean. We will definitely keep them in mind for our next need.Shannon W.
Clifford Melvin was great.. Your main hub though tried to tell me i could only get a small truck when in fact Mr Melvin had the size i needed available. Thank you Clifford Melvin for a great Uhaul experience.Chad V.
El cliente no dejó un comentario.MARGRET C.
Nothing. It was the best experience I have had getting a rental. Mr. Melvin is wonderful and it was a pleasure doing business with him.jenna P.
El cliente no dejó un comentario.JAMES S.
El cliente no dejó un comentario.SCOTT M.
The gentleman was very friendly and took the time to explain everything very well for us. GraciasEDIBLE A.
El cliente no dejó un comentario.jenna R.
El cliente no dejó un comentario.Mark C.
El cliente no dejó un comentario.Ashley F.
My experience with Mr. Melvin at this location was outstanding and will go back to this location for all future rentalsPeter V.
There was a tail light out before we left for our trip and the interior of the truck was not clean.Leah F.
Melvin did a great job.Patrick H.
El cliente no dejó un comentario.RON S.
El cliente no dejó un comentario.Carl H.
The location itself was not well maintained, however service was very good, and staff was very friendly.Tonya W.
The size truck we ordered wasn't at the location indicated, but the man at the site where the truck was picked up was very nice.Maureen W.
El cliente no dejó un comentario.DEBBIE D.
Thank you so very much for everything. We will be back the next time we are moving to get a truck from your store. Thanks! -MikeMike M.
El cliente no dejó un comentario.RICHARD K.
El cliente no dejó un comentario.bob V.
El cliente no dejó un comentario.CHARLES S.
I was charged $26 for not having enough gas - being that there was no one to measure the gas level when I returned the truck, I believe that I'd been falsely charged. This provider began the $26 overcharging issue by stating I'd gone over the 40 mi. I was originally allowed. Which was the overrage charge for, seriously? One or the other? Also, I didn't appreciate being bumped to this location from the location my reservation was requested from originally.SHEROD L.
El cliente no dejó un comentario.Jessica B.
Operator of location was miserable, sarcastic, not very friendly at first, which turned around at the end, very slow visit, wasted a lot of a very busy day.JENNIFER J.
The owner checked in before hand with a phone call to confirm and was there and open for pickup. It was quick and easy.Shawn S.
Prompt reply to email or phone messagesWILLIAM S.
El cliente no dejó un comentario.NAVID T.
This place and the owner are great. It was a pleasure doing business here.STEPHEN N.
no improvements at this time. everything went very well. no wait time, contract handling went quickly, instructions given to drive our truck were precise. customer service was great. would definitely rent from this location again and again.Marguerite F.
Signs on the main road Rte 31 to let people know your trucks are available there and where to turnSTEPHEN P.
El cliente no dejó un comentario.jeff S.
El cliente no dejó un comentario.JOSH V.
I'd recommend it for a drop-off but probably not for a pick-up. The proprietor was not on site but arrived within 10 mins. The establishment is quite cluttered and unimpressive. That said, the proprietor executed the return promptly. If appearance doesn't matter, and it really shouldn't, this is an OK site to do business.DARRYL C.
El cliente no dejó un comentario.KATHERINE O.
this establishment as alot of history. family owned, very knowledgeable, friendly and personable. location also convienent to get too. once inside , although the office isnt as visable upon entering...... just to let you know its on the leftMarguerite F.
I originally asked to pick up the truck at Coopers Marina location in Baldwinsville... I never received a call, text or email letting me know to pick up the truck at a different location. I was quite upset!ray D.
Clifford is a real pro and outstanding to work with. I will surely use this location again.PAUL B.
The owner was friendly and processed our truck return efficiently.Cynthia L.