Customer Reviews for Clearhome Self Storage Rockford
(U-Haul Neighborhood Dealer)

25 reviews

4121 NE 14 Mile Rd NE   Rockford, MI 49341

(616) 863-8498

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–4:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/20/2024: Closed

Services at this Location:

Contact Us

(616) 863-8498

4121 NE 14 Mile Rd NE
Rockford, MI 49341

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–4:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/20/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Hali m 
Rating:
5.0

Customer did not leave a comment.

Kevin K 
Rating:
1.0

The location was closed during mid-afternoon on a Thursday without any notification as to why or what to do. The customer service for the Clearhome Self Storage was incredibly rude and not helpful over the phone.

Shannon D 
Rating:
5.0

Very helpful service! I highly recommend the Clearhome Rockford location.

Ronald S 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

I would say everything was great and was easy to get things reserved and on the move Mike was excellent

ken t 
Rating:
5.0

Couldn’t ask for a better experience, ty vm!!

Addam K 
Rating:
5.0

Customer did not leave a comment.

MICHAEL V 
Rating:
5.0

Customer did not leave a comment.

Mike J 
Rating:
5.0

seamless transaction

MATT G 
Rating:
5.0

Customer did not leave a comment.

Rick H 
Rating:
5.0

The truck itself had a lot of pre-existing damage (marked by black 'X' marks) and the photos that were used for reference upon pickup were all of the same side. Where they park the trucks for pickup and drop off don't allow you to photograph the entire one side of the truck to cover yourself. It was also weird I couldn't extend the rental. I'd be really surprised if someone needed the truck at midnight. (My return time was 11pm on a Sunday.) I would have liked an extra hour as the lights in the box didn't work and took me a bit longer to unload due to fussing with flashlights.

AUSTIN T 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Super easy!

Deborah S 
Rating:
5.0

Customer service was excellent.

Nicole T 
Rating:
5.0

Check for other customer’s receipts under visors. They kept raining down on me until I discovered where they were coming from but not a big deal:)

bonnie h 
Rating:
5.0

The app doesn't work for self checkout and check in.

Mary B 
Rating:
5.0

Nothing, gentleman @ facility courteous & helpful. Thank you!

mary r 
Rating:
5.0

Nothing amazing service truck was clean ran great customer service was amazing

David P 
Rating:
3.0

Online check in confusing Inside of truck was pretty dirty

Sheri R 
Rating:
1.0

There was no one in the office immediately after rental or during drop off even though I was there clearly during business hours.

wesley h 
Rating:
4.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Carlis a 
Rating:
5.0

Customer did not leave a comment.

Ramon C 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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