Customer Reviews for Cleaning & More Cullman
(U-Haul Neighborhood Dealer)

78 reviews

760 CR 437   Cullman, AL 35055

(256) 734-0794

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(256) 734-0794

760 CR 437
Cullman, AL 35055

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Melissa H 
Rating:
3.0

The cab of the uhaul was filthy. We cleaned it ourselves. There rear was also dirty and there was damage to the rear fender of the truck which needs to be repaired correctly before the truck should be rented again.

GARY B 
Rating:
5.0

I had paid extra fora set of hand trucks, moving blankets, and a furniture mover and did not receive anything in the truck which made moving more difficult but the u-haul truck itself was in great condition and the overall process was very user friendly.

Carol H 
Rating:
5.0

Great job

david g 
Rating:
4.0

Customer did not leave a comment.

FRED S 
Rating:
5.0

Customer did not leave a comment.

Paul B 
Rating:
4.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer did not leave a comment.

Randy C 
Rating:
5.0

Great customer service and support

GURSHEEL D 
Rating:
5.0

Your app does not work properly. It’s frustrating when your web site requires me to use the app and then the app doesn’t work.

Gerald L 
Rating:
5.0

Customer did not leave a comment.

Jerry E 
Rating:
5.0

Customer did not leave a comment.

William H 
Rating:
5.0

I dropped the truck off on a Sunday afternoon. The place was very clean and inviting...

Peter H 
Rating:
5.0

Super friendly and had everything ready to go so it was a 5 minute stop both times.

Shane B 
Rating:
5.0

Customer did not leave a comment.

Doreen C 
Rating:
5.0

Customer did not leave a comment.

RANDY H 
Rating:
5.0

Customer did not leave a comment.

Dennis R 
Rating:
4.0

Customer did not leave a comment.

JYLLIANNE G 
Rating:
3.0

Customer did not leave a comment.

Brittany C 
Rating:
2.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Customer did not leave a comment.

Karen D 
Rating:
5.0

Customer did not leave a comment.

Darron J 
Rating:
5.0

I would somehow try to keep motorcycle trailers on the lot . I know it can't be guaranteed, but with the amount of riders in the area especially locals that depend on this service, i think I could benefit the site more.

Oscar S 
Rating:
5.0

Great job

JOSEPH K 
Rating:
5.0

Customer did not leave a comment.

Ron P 
Rating:
4.0

Customer did not leave a comment.

Eric S 
Rating:
5.0

Customer did not leave a comment.

Lisa M 
Rating:
5.0

This is my Go to location any time I need to rent a van or a truck for moving. Every time they are helpful, knowledgeable and helpful. Their trucks are always clean and well maintained. They are just great folks to work with when you need to move or move things.

MARLA B 
Rating:
5.0

Customer did not leave a comment.

Sandra V 
Rating:
5.0

Associate always friendly and knows what she is doing.

Ava W 
Rating:
5.0

Customer did not leave a comment.

cindy r 
Rating:
1.0

They didn’t put the things I rented into the truck like the blankets and the appliance handtrucks when I rented it. I paid and my son picked the truck up. So he didn’t know the things we rented were not in the truck until we got to the home to start loading. I had to get my 73 year mother to go back to the rental facility to pick the things up. There was a man working there at the time that told her to go get them. She told him she couldn’t pick them up. He didn’t even acknowledge her again and was rude. A customer at the location noticed what was happening and he put the heavy handtrucks into her vehicle for her. She was so upset she didn’t even think about the blankets. They should have know they weren’t given to us as well. So I didn’t even get the blankets but got charged for them. When I returned the vehicle at 2:30 in the afternoon they were closed because of illness and I couldn’t even speak to anyone. I left a voicemail with the complaint but haven’t received a call yet and it’s been three days. The man there was the most unprofessional person in my opinion. What needs to be changed? Make sure you have a checklist of what is supposed to be inside the truck that was rented. The employee and the rental person look through the list and each item is checked off. My first complaint is they didn’t get my stuff I rented into the truck so I had to send someone to go pick the stuff up later. Mostly my real problem and complaint is about expecting my elderly mother to pick those heavy appliance handtrucks up to put in her vehicle then allowing a customer to put them in the vehicle for her. If they had put what I rented into the truck in the beginning I would not have had to make this review.

Wendy P 
Rating:
4.0

Customer did not leave a comment.

Makayla W 
Rating:
5.0

Customer did not leave a comment.

Dennis R 
Rating:
5.0

U-Haul makes it difficult to return trucks and trailers because you do not list all your facilities. Every time I rent the return locations U-Haul lists are never closest to my destination.

Ron P 
Rating:
5.0

Trailer was full of drywall debris including nails and screws. It was brought there by a U Haul Manager. Location owner was extremely helpful and cleaned out the trailer.

ROBERT N 
Rating:
5.0

Customer did not leave a comment.

Stuart H 
Rating:
5.0

Customer did not leave a comment.

James W 
Rating:
5.0

Customer did not leave a comment.

Jason A 
Rating:
5.0

Customer did not leave a comment.

Amy P 
Rating:
5.0

Customer did not leave a comment.

Ron P 
Rating:
4.0

Customer did not leave a comment.

Doyle N 
Rating:
5.0

continue same

HOBERT S 
Rating:
5.0

Customer did not leave a comment.

Tm B 
Rating:
4.0

It was difficult to return the van using my phone because the location wouldn’t pick up.

Amy M 
Rating:
5.0

Pleased with this rental . Thanks

Robert C 
Rating:
3.0

Customer did not leave a comment.

Nic S 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Customer did not leave a comment.

Melvin A 
Rating:
5.0

Very helpful and friendly

Kenneth B 
Rating:
5.0

Bridgette was very easy to work with and gave us terrific customer service while picking up our rental.

Sarah K 
Rating:
5.0

Customer did not leave a comment.

Ron P 
Rating:
5.0

Great service! Thank-you.

Robert R 
Rating:
5.0

Very nice people to do business with. Very courteous and professional. Very friendly people. The truck was excellent. I own a business here in Cullman, and will use them on a regular basis.

SPENCER P 
Rating:
5.0

This location was amazing! Recommen 10/10

Jonathan A 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

Jason P 
Rating:
5.0

Customer did not leave a comment.

Lorenzo B 
Rating:
4.0

Customer did not leave a comment.

Russell P 
Rating:
5.0

My only complaint is that the online equipment return process would not allow me to share my location, so I couldn’t take pictures and complete the return on my phone.

GREGORY L 
Rating:
5.0

It was a great experience and Lisa was easy to work with and handled my rental with excellence.

JAMES C 
Rating:
5.0

Customer did not leave a comment.

Lecil H 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

All good. No complaints

Mary G 
Rating:
4.0

The gas gauge was below 1/2 tank.

Leon M 
Rating:
5.0

Customer did not leave a comment.

Jimmie H 
Rating:
5.0

I found the entire process easy and efficient.

Catherine S 
Rating:
5.0

N/A. My second experience with this location. Its fast, profesional and I feel like a great representative of UHAUL

Jeffrey W 
Rating:
5.0

Customer did not leave a comment.

Jonathan S 
Rating:
5.0

Customer did not leave a comment.

MARK C 
Rating:
5.0

Customer did not leave a comment.

Amy C 
Rating:
5.0

Customer did not leave a comment.

JAMES J 
Rating:
5.0

I requested furniture pads. The bag for them was in the cargo area; however, it was empty. Thankfully, I had someone who could bring blankets, but it was disappointing.

Tanya B 
Rating:
2.0

Customer did not leave a comment.

Jonathan S 
Rating:
5.0

Customer did not leave a comment.

Vicky B 
Rating:
5.0

Customer did not leave a comment.

JOSEPH K 
Rating:
4.0

Its not the location as i am sure they are just an authorized place... its the mediocre trailers and actual equipment of use.

James P 
Rating:
5.0

Customer did not leave a comment.

JOSEPH K 
No reviews have been submitted for this location.

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