Bien
Jose Trejo Munoz
Customer Reviews for Clay Rd Texaco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
kind of a spooky office, well really it's a former gas station. the guy was in there when I walked in (I couldn't see him at first). I kept saying hello, hello?. No answer. then I walked in a little further and saw him sitting a few feet behind the counter near the door. I could see him initially because of the piles of junk everywhere. He didn't say a word until I walked toward him and said again "hello". then he grunted and turned on the computer and said "name". weird
Sherri MclaughlinI was charged $75 instead of refunded
Patrick ManchVery friendly and helpful.
Bob AND StroudGreat service. Quick & Easy checkin and check out. Truck was like new.
Anthony VoThe owner of this location made the transaction easy as possible. The truck was nearly new, clean, and had a kick-butt heater - which was a big plus during our freezing cold weekend.
Martin PooreThe uhaul leaked when it rained and my mattress was ruined
Robin San MiguelExcellent service!!
Robert Glennkeeps the same service will be k
JOSUE CARDONA OSORIOThank you for providing me with your service, it was very good
David GalvezThis location had a good selection of trucks, and equipment, to make my move go smoothly. Would definitely use them again.
mike sheltonOwner/Operator (I think) of this location was great. Had what I needed ready to go, hooked up the trailer quickly and correctly, and helped me figure out the workaround when the app was having permissions issues with my phone. Will rent from again. To be clear, this spot may have been a Texaco 20 years ago, but now it is very much a dedicated truck and trailer rental spot in a Texaco shell.
Quinn FreerThis was fine for a remote drop off.
Georgianna Pisano GoetzIt was fine for a remote drop off.
Georgianna Pisano GoetzBest location. Gentlemen was amazing and really helped us out.
David RitcheyCustomer service was great. However, the location is pretty dirty and messy. The truck was also in a bad shape. Broken windows and old. Need maintenance
Moises AbreuHorrible Customer Service.
Glenn ApplewhiteQuick quality service with clear instructions. Excellent!
DAVID DALEHITEIt's not cool to charge $20 on both ends to hook up the car trailer to the Uhaul truck. This was one of the grossest offices I've ever been in for any business ever.
Neil RubensteinExcelente servicio
BRAULIO SARMIENTO FUENMAYORLocation was extremely tight and dirty. It also did not feel like it was a very safe place. Could barely pull the uhaul in. Also charged me $59 after. I know the uhaul needed 5 gallons of gas to get it back to half and i was willing to eat that charge but $59 come on!! Would rather drive through the city of houston with the uhaul again then go here.
james kendrickThe owner help me all the way he was fast and friendly and even put the U-Haul for me. If I ever need his service again I would go again
Isabel VazquezTerry was SO nice and very helpful!
Alison MaloneQuick easy. Great staff. Thanks
RANDALL WATTSkind of a crowded site.
EDWIN JENNINGSVery friendly and efficient
Rob FauberI have a good experience, good customer service
dunia sandhuEverything is AMAZING, great service!! 100% recomendado
Jose Trejo Munozvery convenient to move to another city or state.
Mirna PortilloHe rude and inconsiderate
THOMAS MARCELL D CHANDLERI was only offered 20$ for the trouble.
Jennifer WoulardExcellent service par excellent
jose casanovaNo complaints, excellent equipment and friendly service.
Kevin FitzpatrickExcelente servicio..
Ruth RamosExcellent service ...very friendly the attendant..
Jose Colon TorresHe was Really nice
RODOLFO VALDEZThe facility itself was rundown and cluttered looking, but the service was great and the staff friendly.
Gary AtkinsGreat the customer or give them a receipt
Jessica BarreraA mi punto de vista todo bien y es recomendable que se lugar
Manuel PerezKeep going
Yuriy KuryloGreat service by the owner. Quick & efficient
Eugeni EntchevThe trailer was in good condition and clean. The operator was polite, helpful, and responsive. The location and site are class C.
Houston RutherfordMuy buena atención
Marvin benavidezGreat customer service
Josh RodriguezTerry became the main reason I used UHaul at this location. When I called to ask how it worked and how much it will cost he was very honest. Not BS. Straight up. I recommend this UHaul outlet.
Richard ThomasAdded on extra fees that was not told about .
Emani SimonVery nice and helpful!
Kathy Cubine