Customer Reviews for Clay Rd Texaco
(U-Haul Neighborhood Dealer)

642 reviews

8805 Clay Rd   Houston, TX 77080
(Hollister)

(713) 690-3588

Office Hours

  • Mon-Sat: 8 am–7 pm
  • Sun: Closed

Services at this Location:

Contact Us

(713) 690-3588

8805 Clay Rd
Houston, TX 77080
(Hollister)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–7 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Bien

Jose Trejo Munoz 
Rating:
3.0

kind of a spooky office, well really it's a former gas station. the guy was in there when I walked in (I couldn't see him at first). I kept saying hello, hello?. No answer. then I walked in a little further and saw him sitting a few feet behind the counter near the door. I could see him initially because of the piles of junk everywhere. He didn't say a word until I walked toward him and said again "hello". then he grunted and turned on the computer and said "name". weird

Sherri Mclaughlin 
Rating:
5.0

Customer did not leave a comment.

Amanda Anderson 
Rating:
5.0

Customer did not leave a comment.

Casey Hood 
Rating:
5.0

Customer did not leave a comment.

Jose Trejo Munoz 
Rating:
5.0

Customer did not leave a comment.

Clay White 
Rating:
2.0

I was charged $75 instead of refunded

Patrick Manch 
Rating:
5.0

Very friendly and helpful.

Bob AND Stroud 
Rating:
3.0

Customer did not leave a comment.

ROBERTO PEREZ 
Rating:
5.0

Customer did not leave a comment.

Eliberto Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Linda Hansen 
Rating:
5.0

Customer did not leave a comment.

Marilou Roman 
Rating:
5.0

Great service. Quick & Easy checkin and check out. Truck was like new.

Anthony Vo 
Rating:
5.0

Customer did not leave a comment.

Yichun Wang 
Rating:
5.0

The owner of this location made the transaction easy as possible. The truck was nearly new, clean, and had a kick-butt heater - which was a big plus during our freezing cold weekend.

Martin Poore 
Rating:
1.0

The uhaul leaked when it rained and my mattress was ruined

Robin San Miguel 
Rating:
5.0

Customer did not leave a comment.

Edwin Vanegas 
Rating:
5.0

Excellent service!!

Robert Glenn 
Rating:
5.0

keeps the same service will be k

JOSUE CARDONA OSORIO 
Rating:
5.0

Thank you for providing me with your service, it was very good

David Galvez 
Rating:
4.0

This location had a good selection of trucks, and equipment, to make my move go smoothly. Would definitely use them again.

mike shelton 
Rating:
5.0

Owner/Operator (I think) of this location was great. Had what I needed ready to go, hooked up the trailer quickly and correctly, and helped me figure out the workaround when the app was having permissions issues with my phone. Will rent from again. To be clear, this spot may have been a Texaco 20 years ago, but now it is very much a dedicated truck and trailer rental spot in a Texaco shell.

Quinn Freer 
Rating:
5.0

This was fine for a remote drop off.

Georgianna Pisano Goetz 
Rating:
5.0

It was fine for a remote drop off.

Georgianna Pisano Goetz 
Rating:
5.0

Customer did not leave a comment.

Andrea Machado 
Rating:
5.0

Best location. Gentlemen was amazing and really helped us out.

David Ritchey 
Rating:
5.0

Customer did not leave a comment.

Yasir Zulfiqar 
Rating:
2.0

Customer service was great. However, the location is pretty dirty and messy. The truck was also in a bad shape. Broken windows and old. Need maintenance

Moises Abreu 
Rating:
1.0

Horrible Customer Service.

Glenn Applewhite 
Rating:
4.0

Customer did not leave a comment.

Yordan Alfonso 
Rating:
5.0

Quick quality service with clear instructions. Excellent!

DAVID DALEHITE 
Rating:
5.0

Customer did not leave a comment.

Rudy Meza 
Rating:
3.0

It's not cool to charge $20 on both ends to hook up the car trailer to the Uhaul truck. This was one of the grossest offices I've ever been in for any business ever.

Neil Rubenstein 
Rating:
5.0

Excelente servicio

BRAULIO SARMIENTO FUENMAYOR 
Rating:
4.0

Customer did not leave a comment.

Randy Moore 
Rating:
5.0

Customer did not leave a comment.

Jimmy Galvan 
Rating:
1.0

Location was extremely tight and dirty. It also did not feel like it was a very safe place. Could barely pull the uhaul in. Also charged me $59 after. I know the uhaul needed 5 gallons of gas to get it back to half and i was willing to eat that charge but $59 come on!! Would rather drive through the city of houston with the uhaul again then go here.

james kendrick 
Rating:
5.0

Customer did not leave a comment.

David Meservy 
Rating:
5.0

Customer did not leave a comment.

Bobbie Brossa 
Rating:
1.0

Customer did not leave a comment.

Jose Goite-Villarroel 
Rating:
5.0

The owner help me all the way he was fast and friendly and even put the U-Haul for me. If I ever need his service again I would go again

Isabel Vazquez 
Rating:
3.0

Customer did not leave a comment.

Faith Moncivaiz 
Rating:
3.0

Terry was SO nice and very helpful!

Alison Malone 
Rating:
5.0

Customer did not leave a comment.

Robert Garcia 
Rating:
5.0

Customer did not leave a comment.

Marilou Roman 
Rating:
5.0

Quick easy. Great staff. Thanks

RANDALL WATTS 
Rating:
3.0

kind of a crowded site.

EDWIN JENNINGS 
Rating:
5.0

Very friendly and efficient

Rob Fauber 
Rating:
5.0

Customer did not leave a comment.

Javier Garcia 
Rating:
5.0

I have a good experience, good customer service

dunia sandhu 
Rating:
5.0

Customer did not leave a comment.

gabriel reventar 
Rating:
5.0

Customer did not leave a comment.

Marilou Roman 
Rating:
5.0

Customer did not leave a comment.

greg smythe 
Rating:
5.0

Customer did not leave a comment.

Susan Dole 
Rating:
5.0

Everything is AMAZING, great service!! 100% recomendado

Jose Trejo Munoz 
Rating:
5.0

very convenient to move to another city or state.

Mirna Portillo 
Rating:
5.0

Customer did not leave a comment.

Siju Sonuga 
Rating:
1.0

He rude and inconsiderate

THOMAS MARCELL D CHANDLER 
Rating:
4.0

Customer did not leave a comment.

Franklin Myers 
Rating:
4.0

Customer did not leave a comment.

Martin Quach 
Rating:
1.0

I was only offered 20$ for the trouble.

Jennifer Woulard 
Rating:
5.0

Excellent service par excellent

jose casanova 
Rating:
1.0

Customer did not leave a comment.

Veronica Abarca 
Rating:
5.0

Customer did not leave a comment.

william zukley 
Rating:
5.0

Customer did not leave a comment.

nataly mexicano 
Rating:
5.0

Customer did not leave a comment.

Luis Lazu 
Rating:
5.0

No complaints, excellent equipment and friendly service.

Kevin Fitzpatrick 
Rating:
4.0

Customer did not leave a comment.

John Lassig 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Thompson 
Rating:
5.0

Customer did not leave a comment.

Jose Trejo Munoz 
Rating:
5.0

Excelente servicio..

Ruth Ramos 
Rating:
5.0

Customer did not leave a comment.

ANGEL ROMAN 
Rating:
5.0

Excellent service ...very friendly the attendant..

Jose Colon Torres 
Rating:
5.0

Customer did not leave a comment.

gabriel reventar 
Rating:
5.0

He was Really nice

RODOLFO VALDEZ 
Rating:
5.0

The facility itself was rundown and cluttered looking, but the service was great and the staff friendly.

Gary Atkins 
Rating:
5.0

Customer did not leave a comment.

Terri Mohn 
Rating:
1.0

Great the customer or give them a receipt

Jessica Barrera 
Rating:
4.0

Customer did not leave a comment.

Mauricio Rodriguez 
Rating:
4.0

Customer did not leave a comment.

frank Dorsey 
Rating:
5.0

A mi punto de vista todo bien y es recomendable que se lugar

Manuel Perez 
Rating:
5.0

Keep going

Yuriy Kurylo 
Rating:
5.0

Great service by the owner. Quick & efficient

Eugeni Entchev 
Rating:
5.0

Customer did not leave a comment.

Martha Noll 
Rating:
1.0

The trailer was in good condition and clean. The operator was polite, helpful, and responsive. The location and site are class C.

Houston Rutherford 
Rating:
3.0

Customer did not leave a comment.

OJ PORRAS 
Rating:
4.0

Customer did not leave a comment.

luis reyes 
Rating:
5.0

Muy buena atención

Marvin benavidez 
Rating:
5.0

Great customer service

Josh Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Michael Nunn 
Rating:
5.0

Customer did not leave a comment.

James Huang 
Rating:
5.0

Terry became the main reason I used UHaul at this location. When I called to ask how it worked and how much it will cost he was very honest. Not BS. Straight up. I recommend this UHaul outlet.

Richard Thomas 
Rating:
5.0

Customer did not leave a comment.

Efrain Mejia 
Rating:
1.0

Added on extra fees that was not told about .

Emani Simon 
Rating:
3.0

Customer did not leave a comment.

Colton Hoffman 
Rating:
5.0

Customer did not leave a comment.

Craig Jackson 
Rating:
4.0

Very nice and helpful!

Kathy Cubine 
Rating:
5.0

Customer did not leave a comment.

Evelin Velasquez 
Rating:
4.0

Customer did not leave a comment.

jonathan michaels 
Rating:
4.0

Customer did not leave a comment.

Bradley Boyd 
No reviews have been submitted for this location.

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