Customer Reviews for Clay Lumber And Hardware
(U-Haul Neighborhood Dealer)

15 reviews

2369 Main St   Clay, WV 25043

(304) 978-7099

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(304) 978-7099

2369 Main St
Clay, WV 25043

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8 am–5 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Immediate service was in and out of there within 10 minutes

Ted Lafond 
Rating:
5.0

The people at Clay Lumber are fabulous! Noah is such a huge help and willing to go above and beyond to help his customers. They have been so great :) Thanks Guys!

Jamie Bearrows 
Rating:
5.0

Somehow make sure any prior damage is printed out for customer prior to leaving Uhaul location. All damage should be signed and updated by both representative and customer.

John Harris 
Rating:
5.0

I had no problems at all with the guys at pickup spot. For online check out it's kinda difficult in an area that as a whole, has wifi challenges. The team there had to help out. They were great!

carmel lane 
Rating:
4.0

Customer did not leave a comment.

mike scott 
Rating:
5.0

Customer did not leave a comment.

MIchael W 
Rating:
5.0

Customer did not leave a comment.

Michael W Gray Sr 
Rating:
5.0

Customer did not leave a comment.

Jeremy Tong 
Rating:
5.0

Excellent experience! Will use U-Haul and Clay Lumber again.

john osborne 
Rating:
5.0

The people there are so polite and friendly, they are so helpful. I will return to them for our hauling needs

April Hartley 
Rating:
5.0

Customer did not leave a comment.

Windy jarrett 
Rating:
4.0

Customer did not leave a comment.

Vicki Fleming 
Rating:
5.0

Customer did not leave a comment.

Daniel Proctor 
Rating:
5.0

Best experience that I have ever had in renting a uhaul.

Timothy Scott Miller 
Rating:
1.0

We were charged for the wrong miles and when we called to get it fixed we were told there was nothing anyone could do so we had to pay for it. They did not add on the extra miles we had to drive to pick up the uhaul after we changed it from Burnsville to clay because they didn’t have what we needed at Burnsville. We were charged $14 for safe move when we paid for it already at the pickup location. We also were supposed to get a $50 credit because they didn’t have what we needed and we weren’t told about that until we paid everything and then were told we couldn’t get it refunded. Overall we did not have a good experience, clay lumber and hardware did not do their job correctly which resulted in us having to pay even more. We’ve moved two other times through uhaul and it has never been as stressful as this move was.

Michael Dineff 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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