Comentarios del cliente para Classic Sales

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Classic Sales

Grado total:

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shirley m. en

Grado:

You can not promised us a pick up of three miles from our house and then the day before call and say the truck is 40 miles away, take it or leave it! We booked this truck 2 months out and had more problems then I would have ever thought..... you're not in the system, we don't have your reservation, that's not the price, who quoted you that, well this is a price now , it's only sixty five more dollars , you picked the wrong time to move everyone's moving now, your truck is not three miles away, your truck is 40 miles away ( that's 80 Mi round trip) take it or leave it! We lost 3 hours of moving time, $20 in extra gas , and $45 in labor "driving time" because of having to go and get this truck. The gentleman was nice where we went and got the truck but two rottweilers ran out and acted like they were going to bite me. My driver's wouldn't even get out of the car. And when I talk to people on the phone they acted like "it's your problem" do you want the truck! I did call a regional office in St Louis, she was very nice but again nothing could be done. We gave U-Haul 2 months notice and this was the appreciation. Pretty sure we'll never use again unless desperate.

mike e. en

Grado:

El cliente no dejó un comentario.

Patty E. en

Grado:

Located on the outskirts of town, the nature of this business is not one of "aesthetics" but clearly a pick-up/drop off point. That being said, the gentleman in attendance was very efficient and pleasant to work with, clearly a plus for any U-Haul customer.

carol l. en

Grado:

El cliente no dejó un comentario.

Jeremy G. en

Grado:

El cliente no dejó un comentario.

dale m. en

Grado:

everything was good no issues

Hubert H. en

Grado:

Hard to find office. They need a better sign.

Debbie E. en

Grado:

Fred was friendly and helpful. He even called twice after the drop off to verify information and offer suggestions for future use.

Raymond H. en

Grado:

Have the requested truck delivered to the location where I want to pick up instead of sending me to a town 20 miles away to pick it up myself.

Camille B. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

Truck was clean and ready to go. Fred was awesome, recommended a great local restaurant too.

Kurt L. en

Grado:

I made reservations over a month before pickup, at a location much closer but had to drive 50 miles to pickup this trailer because you had no other. A 40.00 insurance fee, he said put on bill automatically. Also the moving pads smelled like cat pee...??? Not a good experience

kenneth w. en

Grado:

Fred was a great help. I would recommend everyone to use his services.

jerry b. en

Grado:

Fred was great with the handling of my needs.

ROBERT H. en

Grado:

El cliente no dejó un comentario.

Bill R. en

Grado:

Office was unbelievably dirty. Equipment stock very limited.

Robert C. en

Grado:

El cliente no dejó un comentario.

BRIAN H. en

Grado:

Very quick service. Great rate and met the needs of the job.