Comentarios del cliente para Clarks Travel Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Clarks Travel Center

Grado total:

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Elijah C. en

Grado:

Take the time to train all your employees on hooking up trailers

Jeannette W. en

Grado:

El cliente no dejó un comentario.

RON W. en

Grado:

It was not marked well on the main street, so difficult to find. Drove by three times before I found it.

Donald M. en

Grado:

Computer system was down, causing a very length delay. The Personnel were excellent, though. (But, the Lady at the Location did not know where Canada was ?? WOW) It was a two hour drive to pick-up a 6'x12' Trailer …… can NOT believe there was not one closer to our House in Palm Springs !!

Thomas M. en

Grado:

It was difficult to find the business office as it is located in a corner in the back of a laundromat which is attached to a gas station.

Sarah W. en

Grado:

The persons that help me when I picked up the rental and returned it where very helpful, had a great personality. Would use that location again.

Wayne S. en

Grado:

It's not often a customer gets to deal with such friendly, personable, and professional employees. And the Clark's U-haul service and employees were a dream to work with... Thank you so much for your help and service, it was five star all the way! Sincerely, Wayne Schulz

Michael S. en

Grado:

This location is a small office inside of a laundromat. The individuals laundering were discussing family members in prison and those who have had given their children away to family. We waited over thirty minutes for someone who did not have a reservation along with another couple. The employee was very nice when she was able to help us. I can't believe that a National Company would have an office like this.

Stephen A. en

Grado:

It took over 30 minutes to get checkout receipt

Dan H. en

Grado:

This place is a disaster! Does not represent Uhaul very well at all!

dan r. en

Grado:

Why has order not closed. I dropped off trailer at 9:00am. Nobody was available to check me out. I was told by cashier to drop the trailer and the order would be closed by afternoon.

NORMA R. en

Grado:

El cliente no dejó un comentario.

Brooke N. en

Grado:

Scary back closet in a laundry mat. They wrote down wrong information regarding our gas level in the truck and seemed to not know exactly how to run the computer.

Vinessa B. en

Grado:

El cliente no dejó un comentario.

Kim C. en

Grado:

El cliente no dejó un comentario.

Michael T. en

Grado:

The towing dolly I reserved was not available. The uhall track's air conditioner didn't work. I called the road side assistance. I have to add the clerk at Clark's travel center was great and friendly. The road assistant, Tanya, was also great. I had to go to a different location, Coachella, to get the auto transport equipment. I wasted 2 and half hours to get the AC fixed and to get the auto transport equipment.

Earl W. en

Grado:

Be there on time.

Arturo S. en

Grado:

Very friendly and helpful staff

Randall F. en

Grado:

When I return the truck on time 0700 I was told the u haul employee was not there yet. I waited 15 mins, then I put the keys in the drop box. The next day, i noticed I was charged 43.90?? I went to the location and was told the truck was not check I until 5pm that's why I was charged another day. They called u haul and advised me it will take 2 days to get my money back. I'm not happy with that!! Not my fault and charged extra day. .

Alejandra T. en

Grado:

El cliente no dejó un comentario.

Stephen F. en

Grado:

El cliente no dejó un comentario.

dianne w. en

Grado:

El cliente no dejó un comentario.

CASEY R. en

Grado:

Convenient location for us.

GREGORY C. en

Grado:

Have someone at the pick up location who has experience in renting equipment. It was the worst experience I’ve ever had with any kind of rentals. Absolutely incompetent and I lost over $100 in wages I had to pay the employees because I was so late.

Gerry G. en

Grado:

Clerk was very disorganized, couldn't get printer to work so no receipt, left me waiting for 18 minutes and I left. U Haul is awful 2nd rental since September and neither location knew I was coming, no coordination with HQ, didn't have vrooect size truck when reservation was made more than 1 month earlier. WILL NEVER USED U HAUL AGAIN and WILL TELL ANY INTERESTED FRIENDS TO USE ANY OTHER TRUCK RENTAL.

Neil S. en

Grado:

Operates out of the storage closet in a laundromat. Is that the image U-Haul is trying to achieve? Sloppy and slow, if that’s your goal then congratulations.

alex e. en

Grado:

El cliente no dejó un comentario.

Tally S. en

Grado:

El cliente no dejó un comentario.

Henry B. en

Grado:

El cliente no dejó un comentario.

Don S. en

Grado:

El cliente no dejó un comentario.