El cliente no dejó un comentario.William H.
Customer Reviews for Clarks Derby Service
(Distribuidor de U-Haul del vecindario)
Ardmore, OK 73401
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 8 a. m. - 5:30 p. m.
- Sáb. - dom.: cerrado
- 7/4/2022: cerrado
- 7/11/2022 - 7/15/2022: cerrado
- 9/5/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Marcus D.
El cliente no dejó un comentario.JERRY P.
El cliente no dejó un comentario.Margo S.
Clarks is always easy to deal with!Scott W.
El cliente no dejó un comentario.James S.
Really great people especially JessicaTeresa S.
El cliente no dejó un comentario.Scotta M.
El cliente no dejó un comentario.JAMES R.
Keep that same willingness to help and friendly atmosphere you project so well. Your courtesy and timely manner of making the rental experience painless is truly awesome.Carl D.
El cliente no dejó un comentario.Scott W.
El cliente no dejó un comentario.ROBIN S.
El cliente no dejó un comentario.Sara F.
Truck out of alignment and front tires are thin on the outside of both tires.CLAYTON L.
El cliente no dejó un comentario.CARL D.
Everything in regard to the location was great. Only complaint would be that the trailer did not have a jack and therefore was very difficult for me to lift onto my hitch and likely would have been impossible to remove later if someone had not been close by to help. Not sure what liability there is for Clarks Derby or Uhaul if someone were to be injured hooking up or unhooking but should probably be considered a risk. Otherwise very happy.LISA R.
El cliente no dejó un comentario.Jimmy S.
El cliente no dejó un comentario.Jose G.
Staff was friendly and helpful. Got me out and on my way efficiently.Scott R.
Extremely friendly and helpful. Very easy to do business with.CARL D.
El cliente no dejó un comentario.DAVID W.
Your web site says if the truck is not there when we arrive to pick it up that we will receive $50 discount. The truck was not there and they were going to make us pay the difference for the next bigger. We finally got it fir the same as the one we reserved but did not get the $50 discount. Don't offer it if you don't stand behind it!William D.
El cliente no dejó un comentario.Zarrar M.
El cliente no dejó un comentario.Roxana B.
The online vs. calling location reservation process needs to be improved. If a customer rents a trailer online, the location doesn't know this until the customer shows up. It creates confusion and double booking of trailers as was the case with me. The location was great in working with me to find a solution but U-Haul makes it difficult on them and puts both parties in an uncomfortable situation. I'm not sure what's so difficult about sending the location a notification that a trailer or truck at their location has been reserved online.Kevin B.
Other dealer I've dealt with go with you to help hook up and check equipment this dealer didn't which is not a big deal at all . But that being said got home to load trailer half the lights weren't working due to corrosion in a connection and 1 burned out bulb . I made the repairs myself in my driveway so I could drive at night. While under the trailer fixing wires I noticed 1 tire had a large gash in the sidewall . So had to delay usage of trailer the next morning to go to a local tire dealer and spend $ 60.00 out of my pocket to replace the tire . Do to it being Saturday there weren't any dealers in my area open. I will use U-Haul again but will being a lot better inspection before I leave the dealership .MARK D.
El cliente no dejó un comentario.Bridget S.
El cliente no dejó un comentario.ARDMORE CITY S.
I made the reservation for this location, but for some reason unknown to me the pick up location was changed to a place that open an hour after I could get at this location.Daniel T.
In all fairness to the dealer the U-Haul's are across the street in a parking lot and the dealer is constantly having issues with homeless people being in his equipment a lot of it is beyond his control I had to clean the vehicle out sweep and what not and spray it down for bugs ants. But the equipment was in a really good price, And worked well! You are very limited choices in Ardmore when it comes to U-HaulThomas C.
Nothing ! Clarks Derby has always made it easy to get a U-Haul product. Always clean and ready to use ...Marty W.
El cliente no dejó un comentario.Randolph R.
Great customer service.Wendell K.
El cliente no dejó un comentario.LYNDOL R.
Very helpful! Thank you!DEANNA H.
El cliente no dejó un comentario.EMILY L.
N/A No ComplaintsGARY S.
El cliente no dejó un comentario.SANTOS G.
El cliente no dejó un comentario.Margaret W.
El cliente no dejó un comentario.John H.
Gentleman was very helpful with good attitude.Timothy R.
El cliente no dejó un comentario.Mary P.
El cliente no dejó un comentario.CEDRIC B.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.Cory B.
El cliente no dejó un comentario.Terry P.
the windows were very dirty inside and out .and the inside cab needed to be swept. there was a belt noiserochelle B.
The staff at this location is very nice and helpful. However, the housekeeping of the facility could be improved to better reflect the Quality of U-Haul.Gordon W.
Wrong key in my box. They gave me a key for the wrong truck. There was no equipment that i ordered either. Luckily there was another couple there that i had there key. The good thing was customer service and they fixed the issue.Damion M.
El cliente no dejó un comentario.Erica T.
The truck was easier to drive than I anticipated. My drive was 1700 miles and, part of which was I-5 in CA traffic!! The agent was super at working with my inexperience! JamesJames M.
El cliente no dejó un comentario.JAMES T.
El cliente no dejó un comentario.RICK M.
El cliente no dejó un comentario.CEDRIC B.
El cliente no dejó un comentario.JORDAN R.
All goodcharles B.
The inside of the building was disorganized and dirty beyond belief. One of the employees was in the business taking a nap on the floor. I thought I was on a practical joke show at first because people were rude, another employee sleeping on the floor. I did not feel comfortable or happy about picking the locationCharvin B.
when i returned the truck to a different location, they said that I had not given the origin location an e-mail. The origin location did not get my email address.donald H.
Pretty friendly and helpfulwillliam L.
El cliente no dejó un comentario.LOGAN N.
El cliente no dejó un comentario.terri H.
I brought the trailer back just after 5:30 on September 1. This site closed at 5:30 but they were still there. They let me drop off the trailer and told me they would enter the return in the morning, since everything was already shut down. They did what they said and were very helpful. BTW - it was pouring down rain and they did not balk to help me and got out and showed me where to park the trailer.Mari M.
El cliente no dejó un comentario.Jammey H.
Keep up the great workCEDRIC B.
Trailer wires were smashed in two and I had to fix it before traveling. Price jump was 3x more expensive than last year! Not worth the cost but I was desperate.RICHARD D.
Dealership was awesome. Very professional and prompt service. I will recommend this location.Scott W.
Team at Clark's Derby are great!KYLE K.
El cliente no dejó un comentario.DAVID E.
El cliente no dejó un comentario.BILL M.
El cliente no dejó un comentario.MYRNA A.
The dealer was rude and tried to rack up the price higher then what I had order online then they gave me trailer number they didn't have and had to redo the order I will never use that site again and I will make sure none of my friends or family use that site. I will use uhaul again but not from that dealer when I turned in equipment the guy cussed me outROBERT P.
The equipment was well maintained, however, the truck was not swept.Yasmin B.
Will NEVER use online service againBarbara N.
El cliente no dejó un comentario.Paul C.
El cliente no dejó un comentario.NANCY V.
El cliente no dejó un comentario.Treyber F.
El cliente no dejó un comentario.Andrew G.
Mileage was not accurate when I tried to check it in it would not allow me to until I changed the numbers but I tok a picture of the odometer.Larry M.
El cliente no dejó un comentario.Hayden M.
El cliente no dejó un comentario.Jana K.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Roy S.
El cliente no dejó un comentario.Timothy C.
The people at this location were quick and kind but there were other issues. The inside of the truck was dirty. We had to sweep it out before we could start loading. Also, the blankets were damp. The stuck to furniture and left a flannel stickiness on some of the furniture especially older items.Phillip N.
The gang at Clark's Derby are GREAT!Kyle K.
Sweep it outGlenn S.
El cliente no dejó un comentario.Cynthia L.
The large trailers NEED to have a device to help lift the trailer on to the hitch. Service was great but if i found a trailer rental that had a way to lift the trailer off the ball i would have to go thereDaniel S.
Service was excellentJeffrey C.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.KYLE K.
The business is such that it looks more like a mechanics shop than a U-Haul location. However, the staff and the service more than made up for it. They were helpful and quick. I was in and out, and they were helpful all along the way. I would definitely recommend them and use them again. Dan Sauer Ardmore, OklahomaDan S.
El cliente no dejó un comentario.cedric B.
They always do a great job. My preferred rental source.Frederick D.
We traded from trailer to truck and we were running late and they were so accomadating. Very good customer service.Ladona G.
El cliente no dejó un comentario.LADONA G.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Gabriel N.
El cliente no dejó un comentario.NATHAN J.