Customer Reviews for Clarks Auto Clinic
(U-Haul Neighborhood Dealer)

87 reviews

180 12th St N Ste 1   South Pittsburg, TN 37380

(423) 837-7055

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(423) 837-7055

180 12th St N Ste 1
South Pittsburg, TN 37380

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The actual location was great. However the remote/mobile pick up system is horrible. Spent almost an hour trying to pick the truck up. The customer service that handles this is ridiculous. And when I said I have lost a complete hour trying to pick this truck up all I was told was they are sorry. Not once did I get a complimentary hour added to my rental time. Just sorry about that and hope you had a great experience with uhaul. The customer service area needs a lot of work. I doubt I would ever rent thru uhaul again much less recommend. But Clarks was a great uhaul area and very maintained.

Fredrick Newcom 
Rating:
5.0

App did not work for off-hour turn in. I have turned in several U-haul rentals to this location and app worked well. For some reason, did not work this time. Issue is not with the location but with the app.

Michael Noble 
Rating:
5.0

Customer did not leave a comment.

Jim Beavers 
Rating:
5.0

Customer did not leave a comment.

Rocky Gray 
Rating:
5.0

Nothing. Super competent. Super conscientious. Very helpful. Above first class service!!

Mike Diemer 
Rating:
5.0

Customer did not leave a comment.

Timothy McCloskey 
Rating:
4.0

Customer service was friendly and accommodating. Very patient throughout the check out process.

Angela Bell 
Rating:
5.0

Have dropped off twice at this location. Super easy.

Michael Noble 
Rating:
5.0

The experience from pickup and dropoff was easier and painless. Clark was a pleasure to work with.

Mark Michel 
Rating:
5.0

Customer did not leave a comment.

James Brady 
Rating:
5.0

Customer did not leave a comment.

Virgil Holder 
Rating:
4.0

Super nice people. Very easy drop off

Paul Pascarella 
Rating:
5.0

Clark was a great guy to work with.

Shandel Santorini 
Rating:
5.0

Customer did not leave a comment.

Jason Collins 
Rating:
5.0

Best experience I’ve ever had through uhaul! Thank you!!

Jessica Beals 
Rating:
5.0

Closed on weekend. Used app and lock box to srop off.

Mark Dixon 
Rating:
5.0

Customer did not leave a comment.

David Brown 
Rating:
5.0

Customer did not leave a comment.

Joe Saffer 
Rating:
5.0

Customer did not leave a comment.

TOBY BATES 
Rating:
5.0

Customer did not leave a comment.

Brittany Graham 
Rating:
5.0

Customer did not leave a comment.

Scott Harmon 
Rating:
5.0

Customer did not leave a comment.

Richard Washart 
Rating:
5.0

Customer did not leave a comment.

Michelle Linzy 
Rating:
3.0

Customer did not leave a comment.

Bobby Jordan 
Rating:
5.0

Customer did not leave a comment.

Paul Evans 
Rating:
4.0

Customer did not leave a comment.

sheri zilke 
Rating:
4.0

Customer did not leave a comment.

robin cobb 
Rating:
5.0

Customer did not leave a comment.

Stephanie Fairchild 
Rating:
3.0

Took too long checking in with a phone and scanning my DL.

Gary Dickens 
Rating:
5.0

👍

Charles Fagan 
Rating:
4.0

Customer did not leave a comment.

Shawn Dean 
Rating:
5.0

Customer did not leave a comment.

Lydia Locklin 
Rating:
5.0

Customer did not leave a comment.

Dennis Rich 
Rating:
1.0

Got over charged

Geron fletcher 
Rating:
5.0

The only thing that could be improved: let the customer know in advance (for locations that are closed when you drop off the vehicle) that they need to go on their phone and check out at the location, as I went a few miles away to my house, and found out you do a location search to see if the vehicle is dropped off at the correct location.

Bruce Beach 
Rating:
4.0

Returned truck on a Sun. No one around

Austin Morgan 
Rating:
3.0

NOT PREPARED TO RECEIVE TRAILOR.

ROY FOWLER 
Rating:
5.0

Customer did not leave a comment.

Scott McCoy 
Rating:
5.0

Customer did not leave a comment.

TUCKER ABBOTT 
Rating:
5.0

Customer did not leave a comment.

Peter Pinkston 
Rating:
5.0

Customer did not leave a comment.

RANDALL SOUTHERLAND 
Rating:
5.0

👍

Charles Fagan 
Rating:
5.0

Excellent experience. Very professional and courteous. Will definitely use them again and highly recommend Them.

RICHARD CAMERON 
Rating:
5.0

Customer did not leave a comment.

CHARLES BROWNING 
Rating:
5.0

I was not able to pick up at my regular location but I was directed to Clark’s instead. They had the van I needed ready to go when I arrived and the best part was that it was past normal business hours but they stayed and waited for me to get there! Good people at Clark’s. they also have a great automotive repair shop!

TEDDY CAMPBELL 
Rating:
5.0

Customer did not leave a comment.

Chad Zitzelberger 
Rating:
4.0

Location was closed.

Linda Lucchesi 
Rating:
5.0

Excellent customer service and experience

Reata Mitchell 
Rating:
4.0

Parking is tight. But service was outstanding.

TIMOTHY BUSHROW 
Rating:
3.0

Customer did not leave a comment.

clinton mccrary 
Rating:
5.0

Customer did not leave a comment.

BETTY LOUALLEN 
Rating:
2.0

Customer did not leave a comment.

David Berry 
Rating:
5.0

a great experience. clint was very professional and helpful.

Charles Roberts 
Rating:
5.0

Customer did not leave a comment.

Nicole Ledbetter 
Rating:
4.0

Customer did not leave a comment.

JUDITH FORD 
Rating:
5.0

Customer did not leave a comment.

Christopher Burnette 
Rating:
5.0

Customer did not leave a comment.

Robert Owen 
Rating:
4.0

I did not receive the hand truck and furniture mats I paid for. I would like for those to be credited back to my account.

Hunter Giles 
Rating:
5.0

Customer did not leave a comment.

JEFFREY FOULK 
Rating:
5.0

Customer did not leave a comment.

Whitney Campbell 
Rating:
5.0

Clean the inside of the windows and windshield

GARY SNYDER 
Rating:
5.0

Customer did not leave a comment.

charles barrett 
Rating:
5.0

Customer did not leave a comment.

Tammy Vanallman 
Rating:
5.0

Excellent service and people at South Pittsburg, Tn. Office. BJ

MELVIN JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Jonathan Sanderson 
Rating:
5.0

Customer did not leave a comment.

John Price 
Rating:
3.0

Customer did not leave a comment.

Charles Williams 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN BELL 
Rating:
4.0

Customer did not leave a comment.

WILLIAM SELLERS 
Rating:
5.0

Customer did not leave a comment.

SALENE HILL 
Rating:
3.0

Customer did not leave a comment.

Frank Marino 
Rating:
5.0

Customer did not leave a comment.

april hughes 
Rating:
5.0

Customer did not leave a comment.

ALEX ROWE 
Rating:
5.0

Customer did not leave a comment.

ISAIAH TRIPPLETT 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Werry 
Rating:
3.0

Customer did not leave a comment.

FRED MAHRER 
Rating:
5.0

Rep. really worked with me and more than made up for bad experience I had that morning while trying to pick up a truck that had been reserved for 2 days from another location. From now on I know the one location I will use.

Cynthia Wallace 
Rating:
5.0

The person that took care of my transaction treated me well and I will use that location again. Thank You, Vanessa Pickett

VANESSA PICKETT 
Rating:
5.0

Conveniently close to my small town location with ample parking.

Robert Owen 
Rating:
5.0

Clint was very helpful and I returned it a day early and was credited for the early return.

Michael Tedford 
Rating:
3.0

The drop off times are a little confusing as I dropped off in a different time zone and it said I was 38 mins late and was charged another day. I could not pull up the drop off times to refer to so next time nm I am screen shotting so I am not late again.

Kristina Morgan 
Rating:
5.0

The staff at Clark's Auto were excellent to work with! Their operation was seamless and easy. I will definitely recommend them to my friends and associates.

Scott Carlson 
Rating:
5.0

Customer did not leave a comment.

Chris Burnette 
Rating:
5.0

Customer did not leave a comment.

Jeremy West 
Rating:
4.0

Truck had a leak in it some things we had got wet

John Stallings 
Rating:
5.0

Customer did not leave a comment.

Brandy Levingston 
Rating:
5.0

Customer did not leave a comment.

Linda Colvin 
No reviews have been submitted for this location.

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