Customer Reviews for Clarkrange Garage
(U-Haul Neighborhood Dealer)

195 reviews

510 Clarkrange Estates Rd   Clarkrange, TN 38553
(Hwy 62 & 127)

(931) 863-5588

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(931) 863-5588

510 Clarkrange Estates Rd
Clarkrange, TN 38553
(Hwy 62 & 127)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Elaine Garcia 
Rating:
5.0

Customer did not leave a comment.

JOHN GOMES 
Rating:
5.0

Customer did not leave a comment.

Andy Davis 
Rating:
5.0

Customer did not leave a comment.

Ernie Schmucker 
Rating:
5.0

The manager was very friendly and helpful.

Peter Erickson 
Rating:
5.0

Customer did not leave a comment.

charles nixon 
Rating:
5.0

Customer did not leave a comment.

Edward Trewyn 
Rating:
5.0

Nothing

Cheryl Partin 
Rating:
3.0

Customer did not leave a comment.

Keldon Zimmerman 
Rating:
1.0

Clarkrange garage is the most bullshit place I’ve seen tell you you to bring back Monday when you do they try and charge for 2 days late I would never be back at this place again nothing but a bunch of fucking liers

jammie conner 
Rating:
4.0

Customer did not leave a comment.

george monette 
Rating:
4.0

Customer did not leave a comment.

leo wagner 
Rating:
5.0

Customer did not leave a comment.

Jean Bonlender 
Rating:
4.0

Somehow mileage out was incorrect

George Carey 
Rating:
3.0

I was told the 247 Ap was all I needed to pick up the truck. There was not a truck ready for me when I got there after hours so I don not know it the 247 ap works or not.. Fortunately we had a friend that knew the owner and was able to contact him to come down and open the location and rent the vehicle

Harley Palmbos 
Rating:
4.0

Customer did not leave a comment.

Terry File 
Rating:
3.0

Canceled order due to trailer not being available

CARY VETETO 
Rating:
5.0

Customer did not leave a comment.

george monette 
Rating:
5.0

Customer did not leave a comment.

Tim Davis 
Rating:
5.0

Customer did not leave a comment.

Anthony Riczko 
Rating:
5.0

Great people the motorcycle trailer worked excellent . Best U haul dealer I have ever done business with

Andrew Davis 
Rating:
5.0

Great customer service!

Doug Dashiell 
Rating:
5.0

Great service here and quick, no waiting at all on the day of picki up and return.

Dan Rivera 
Rating:
5.0

Customer did not leave a comment.

Betty Smith 
Rating:
5.0

No issues with the trailer or facility. The only problem was returning after hours. The website wouldn't process the return and the phone lines were over 1/2 hour wait. Took way too long to just return the trailer.

Patricia Anderson 
Rating:
5.0

Customer did not leave a comment.

Steve Isaac 
Rating:
5.0

Customer did not leave a comment.

LORETTA REAGON 
Rating:
5.0

Nothing, everything was great!

steve courtney 
Rating:
3.0

Customer did not leave a comment.

Gary Taylor 
Rating:
4.0

Easy process, the owner took time to help us figure out the equipment, very smooth process...

Ronald Johnson 
Rating:
5.0

Customer did not leave a comment.

STEPHEN CHOATE 
Rating:
1.0

Check all tires. Tire size should all be the same.

TABITHA KREOGER 
Rating:
5.0

Customer did not leave a comment.

MARK UNDERWOOD 
Rating:
5.0

Uhaul was having trouble with their computer system and the guy that took care of us was patient and professional would highly recommend Clarkrange. Would never recommend Ed's in Monterey he was rude and didnt want to take the time to help us.

Rita Houser 
Rating:
3.0

Customer did not leave a comment.

STEPHEN SWALLOWS 
Rating:
5.0

This location always has a large selection of trucks and trailers available ! They are clean and ready to go. I would highly recommend.

Laura Ribel-Wagner 
Rating:
4.0

Customer did not leave a comment.

aline heck 
Rating:
3.0

No one mentioned during the reservation process that there would be a charge for fuel - I understood I had 85 miles as part of my rental. I would have fueled the truck for LESS than $3.99 per gallon!

Steve Durham 
Rating:
5.0

Great service

RONNIE NOWAK-HYDER 
Rating:
5.0

Customer did not leave a comment.

Julia York 
Rating:
5.0

Very nice People, Very helpful...asset to U-Haul

zane hackney 
Rating:
5.0

Customer did not leave a comment.

Andrew Kervin 
Rating:
5.0

This is the third time I've used this location (Clarkrange TN). I would recommend it without hesitation. Adam has very good customer service.

greg allbright 
Rating:
5.0

Customer did not leave a comment.

david zielinski 
Rating:
5.0

Customer did not leave a comment.

DAVID ABBOTT 
Rating:
3.0

Unfortunate the dolly we reserved and paid for was not in the truck. There was no one local who could help us- the location is closed on the weekends and the phones went to the Uhaul main number. Moving without the dolly caused a huge problem for us. Especially for our washer and driver.

Jason Stephens 
Rating:
3.0

The truck needs to be taken out of service due to alignment and front end shaking, the guy who pulled the truck around for me said that the truck was ready to go but never said anything about the way it was driving.

micael detrick 
Rating:
5.0

Customer did not leave a comment.

LAURA BREIG 
Rating:
3.0

Customer did not leave a comment.

daniel ham 
Rating:
5.0

We ordered on line, so the truck should have been waiting for us. Not 3 hours latter.

John Kujawski 
Rating:
5.0

Customer did not leave a comment.

TIMMY HENSLEY 
Rating:
5.0

Customer did not leave a comment.

JASON SEWELL 
Rating:
5.0

Customer did not leave a comment.

Jerome Davis 
Rating:
4.0

Customer did not leave a comment.

DENNIS SMITH 
Rating:
5.0

Customer did not leave a comment.

Stephanie Barnes 
Rating:
4.0

Above Average rating used because their service was exactly what I expected from a U-Haul outlet. Efficient service, Good Equipment and reasonable prices.

Mike Casada 
Rating:
4.0

They were very helpful in getting us what we needed for what we were doing.

donnie lawson 
Rating:
5.0

Rented trailer, young man who was there hooked up , checked lights and all signals. Really nice.

Teresa Roberson 
Rating:
5.0

Customer did not leave a comment.

Paul Shaver 
Rating:
4.0

All was well. The only negative was that the equipment was outside. If the weather was bad, it would be a hardship to hook up the trailers. the weather was good the day I picked up the tow dolly. Other than that I would have given it 5 stars.

albert schattgen 
Rating:
1.0

The office was not open when stated - lost precious hours waiting. Had to wait even more b/c office equip at this location was not working. The man tried many times to get his computer system to work. Finally gave up and called by phone. I called this office personally twice to be sure equip was available. Equip was dirty both in cab and in truck body Did not have a rental contract b/c office computer not working Was told fuel tank was full - gauge showed 3/4 I had to take the largest truck as that was all that was avail. Found out later in the day the tow dolly lights were not working properly which is a huge safety issue putting me and my property in a risky situation for many miles. Please have a UHaul manager call me regarding this rental. Thank you.

michael teti 
Rating:
3.0

Customer did not leave a comment.

Sara Borelle 
Rating:
3.0

Customer did not leave a comment.

Debbie Rider 
Rating:
3.0

Trailer was in bad shape cosmeticly. One tail light was not working.

dan alexander 
Rating:
4.0

Customer did not leave a comment.

Debbie Rider 
Rating:
3.0

Return location was closed Did not communicate with no one there

dale kratzenberg 
Rating:
3.0

Customer did not leave a comment.

Bother Jim 
Rating:
5.0

Great People to Deal with...

zane hackney 
Rating:
4.0

The location was good, however the equipment was not in good condition. I rented a car trailer, the first problem was the connections were all dirty so the turn signals wouldn't work. next, the safety chain hook was gone so I couldn't use the safety chain. Then the lowing gear was wedged against the frame so it would stick and not release. I had to kick it to free it up so it would lower down to raise up the trailer.

MARK HANLEY Cope 
Rating:
5.0

Location was closed when I dropped the trailer off. Location looked organized. I'm sure that the personnel would have been helpful. Place looked to be very clean.

Raymond Connor 
Rating:
5.0

Customer did not leave a comment.

andrew davis 
Rating:
3.0

Customer did not leave a comment.

robert rogers 
Rating:
5.0

Customer did not leave a comment.

Patricia Deardorff 
Rating:
1.0

Customer did not leave a comment.

DOUGLAS K.PHILLIPS 
Rating:
5.0

Everything went well. Some issues with reservation, but U haul fixed quickly. thanks

Phillip Brannon 
Rating:
3.0

Customer did not leave a comment.

David Ladd 
Rating:
4.0

I will rent again from this location. Good customer service and friendly staff.

Barjes Alotaibi 
Rating:
3.0

Thanks

troy smith 
Rating:
3.0

The drop-off location was right and I had to drive way too far to drop it off. It wouldn't have been that bad if it was the first location given me

Stora Harris 
Rating:
5.0

Have more equipment available for customers to rent

John Richardson 
Rating:
3.0

The fella that took care of me was very unsure of the apparently new system. He had to make a couple phone calls for assistance. What I found disturbing is the first call he made the guy on the other end told him that he was busy and that he was on his own. But the gentleman persevered and got through to someone who had a little more compassion and got me fixed up. Maybe u haul should offer a little better training for their dealers.

terry thomeson 
Rating:
5.0

Very nice People....Great Service

zane hackney 
Rating:
1.0

they need someone there that know what they are doing

daniel barns 
Rating:
3.0

I am not happy I rent u hauls all the time and when I picked the vehicle up there was no refrigerator dolly like I request and I ended up going 40 miles to find one. The truck was also a little under a quarter tank but a quarter tank was marked. When I returned the truck it had exactly a quarter tank and I took a picture of the mileage and fuel to show this and when I got my bill there was 45 dollars worth of fuel charges on it. All the equipment that I request was not there on pick up which caused me a major inconvenience and then I was charged a fuel charge and for fuel.

John Fike 
Rating:
5.0

Customer did not leave a comment.

Eidith Scackleford 
Rating:
5.0

Customer did not leave a comment.

Daniel Self 
Rating:
3.0

Location was closed. Dropped the truck off at the location and placed the key’s in the drop box.

RANDY HENKE 
Rating:
4.0

No problem with this location. The proprietor wasvery helpful but the corordination between the on-line registration and on-site pick-up was not good at all. Similar problems with drop off at the other end. U-Haul changed the drop off location while we were enroute. Very poor coordination / communication.

Paul W Sharkey 
Rating:
4.0

All good quick drop off some were smoking Cigarettes I'm allergic to them Overall rental was great experience

William Fowler 
Rating:
5.0

Nothing

Gary Mullins 
Rating:
5.0

Very nice location.

Rebecca Crouch 
Rating:
3.0

I was told the price would be prorated and it was not

DANIEL MILLER 
Rating:
5.0

Customer did not leave a comment.

David Cochrane 
Rating:
5.0

Customer did not leave a comment.

Gary payne 
Rating:
5.0

nothing the guy at the shop were great

charles korner 
Rating:
1.0

There person renting the truck had no computer knowledge. Took an hour to finish what was supposed to be 15 minutes. Sat most of the time watching him continuously smashing the space bar.

lawrence Daniels 
Rating:
5.0

Customer did not leave a comment.

ALBERT SCHATTGEN 
Rating:
5.0

Customer did not leave a comment.

Steven Lewis 
Rating:
5.0

Customer did not leave a comment.

RICHARD DUNN 
Rating:
5.0

Customer did not leave a comment.

Ronald Kennedy 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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