Customer Reviews for Clark Construction & Maintanence LLC
(U-Haul Neighborhood Dealer)

132 reviews

6956 Cezanne Ave Ste 2   Baton Rouge, LA 70806

(225) 612-0030

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 10 am–1 pm

Services at this Location:

Contact Us

(225) 612-0030

6956 Cezanne Ave Ste 2
Baton Rouge, LA 70806

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 10 am–1 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Best U-Haul experience!

Rosalyn Augustus 
Rating:
3.0

Got charged a 20 dollar after hours fee when I brought back the truck within 1 hour of getting it. Makes no sense. 3/5 Stars

Cory Oldfather 
Rating:
4.0

I filled tank back up and made sure truck was in condition I got it in when I bought it back and stayed under the mileage I submit… my drop was for 5pm that day, I returned the truck back before 3pm and drop the keys in the drop box, and the next morning I was charged with a after hours service fee… never again

Christopher Smith 
Rating:
5.0

Customer did not leave a comment.

Rafael Blanco 
Rating:
5.0

Customer did not leave a comment.

Precious Broussard 
Rating:
5.0

The proprietor was very friendly and professional. Great experience.

Dek Terrell 
Rating:
2.0

Take care of customers INSIDE the building.

Leslie Martinez 
Rating:
5.0

Customer did not leave a comment.

CHREVEST JONES 
Rating:
5.0

I love it there!!!

CHREVEST JONES 
Rating:
5.0

The prefixes are misleading 89.cent a mile is a lot especially wen you drive 8 miles in distance and the speedometer will reflect as damn nearly double… so mayb offer some free miles in some promo

Jarmicheal Williams 
Rating:
5.0

Customer did not leave a comment.

Robert Carroll 
Rating:
1.0

I had a few problems with the pick up. When I went to the first location, they had the trailer (unlocked) sitting on the side of the road. No other equipment, trucks or trailers were there. The door to the building was locked and no one answered the door. The link to the phone number on the reservation was to a disconnected line. Customer service was great, found me another trailer a few miles away. At some point, there was a insurance put on the trailer, and I did not order this. Is there any way to get a refund?

JEFF OVASKA 
Rating:
4.0

Customer did not leave a comment.

STEVE SHELTON 
Rating:
3.0

extra charges for mileage is beyond me….

Malik Royal 
Rating:
3.0

A return via the internet is unacceptable in my opinion.

Dennis Gremillion 
Rating:
2.0

Returned the rental truck at 4:55 pm and they close at 5pm. They were there but apparently trying to leave a few minutes early and told us to put the key in the lock box. We were charged an additional $20.00 for after hours service fee.

ROLAND DUNCAN 
Rating:
3.0

Customer did not leave a comment.

Natalie Kerlegan 
Rating:
5.0

best location in town

jonique johnson 
Rating:
5.0

Customer did not leave a comment.

Aaliyah Santana 
Rating:
5.0

Customer did not leave a comment.

Deon McDonald 
Rating:
5.0

Customer did not leave a comment.

Jalvis Bell 
Rating:
4.0

This dealer was very helpful and friendly

andy clow 
Rating:
5.0

Thanks

Ganester Walton 
Rating:
3.0

Customer did not leave a comment.

Tonya Houston 
Rating:
4.0

Customer did not leave a comment.

Angelia M Beasley 
Rating:
5.0

The owner was outside cleaning and in un hooked the trailer. He was friendly and helpful.

Chris Browning 
Rating:
5.0

Customer did not leave a comment.

KENTROD BIVENS 
Rating:
3.0

Friendly and professional. Would use again. Impressed that the guys called me to confirm the truck availability. Great job!

Roger Goudeau 
Rating:
3.0

Customer did not leave a comment.

Ashaunti Lasyone 
Rating:
2.0

Not at night. But daytime may be okay.

Meshonda Donaldson Womble 
Rating:
5.0

Dropped the trailer an hour prior to opening. Was greeted and told to follow to park the trailer in a spot. He unhooked the trailer and lifted it off the truck for me. Great professionalism and helpfulness.

Shawn Tidwell 
Rating:
5.0

Customer did not leave a comment.

Yolanda Oates 
Rating:
5.0

Clark should be rewarded from his superb customer service

Antwan Saunders 
Rating:
4.0

No one was at the drop off location so i just dropped the trailer next to the other trailers in the lot. Very easy and quick. This is a great way to return equipment.

DONALD ROBERTS 
Rating:
5.0

Customer did not leave a comment.

Kemal Sanli 
Rating:
4.0

Customer did not leave a comment.

Nickos Hatzis 
Rating:
5.0

Customer did not leave a comment.

Craig Ray 
Rating:
5.0

Our experience at this location was fantastic! The owner was friendly and helpful. He welcomed us to the area and provided suggestions for places to see in the area, places to avoid, and provided great restaurant recommendations. We would definitely do business at this location again.

Jennifer Johnson 
Rating:
5.0

I had a very pleasant experience and we look forward to doing business with you in the future. - Julita Hoyt

Julita Hoyt 
Rating:
5.0

Customer did not leave a comment.

Paulette Major 
Rating:
5.0

Rogee L. Clark was extremely gracious and his team was very helpful. Great experience!

Craig Ray 
Rating:
4.0

Customer did not leave a comment.

Patrick Gray 
Rating:
3.0

Customer did not leave a comment.

Micah Broomfield 
Rating:
3.0

Customer did not leave a comment.

Jeff Smith 
Rating:
4.0

Customer did not leave a comment.

Pamela Cannatella 
Rating:
5.0

Customer did not leave a comment.

Gerard Piper 
Rating:
1.0

Charged me 100 extra miles. I saw the same picture that customer service saw and all managers and I literally had to spend all day and my premium gas to get it resolved and argue it when it clearly showed a wrong number on the mileage. They are full of garbage. All these companies do the same thing when they charge for mileage it’s how they make their money and they count on u not noticing it. DO NOT USE THIS LOCATION. Extremely unprofessional and dishonest and sketchy. This franchise does not do good business. I can’t make this stuff up.

Matthew Vincent 
Rating:
5.0

Nothing, everything was great, very friendly & easy to drive.

tonja allison 
Rating:
4.0

Great customer service.. Give a military discount..

darick dents 
Rating:
5.0

Easy check-in and pick up. Seamless with the app. Thanks so much!

Bich Do 
Rating:
1.0

CUSTOMER SERVICE! Your customer service was horrible. Didn't explain all details. Didn't show up on time. Just horrible

KEENETH TURNER 
Rating:
5.0

Customer service from Carlus was great ! Fast and easy process . Would definitely recommend.

David May 
Rating:
5.0

Customer did not leave a comment.

TERRY RILEY 
Rating:
3.0

Stated above.

Taylor Morrison 
Rating:
2.0

This was by far the worst experience ever you guys robbed me of money and are slow to even rectify it. Never will I Ren from uhaul again

Sterling Pierce  
Rating:
5.0

Customer did not leave a comment.

GREGORY ARTIST 
Rating:
5.0

Customer did not leave a comment.

James Johnson 
Rating:
3.0

Customer did not leave a comment.

Ashleigh Ruffin 
Rating:
4.0

We had a disagreement on turn in time and an extra charge. The Area Manager helped us remedy the situation.

Caleb Wales 
Rating:
2.0

Had a voice mail from a random number about my truck not being available the day prior. Waiting more than an hour for a truck on the day off and also go charged an after hours fee.

Christopher D. Irvine 
Rating:
5.0

Customer did not leave a comment.

Jill Plauche 
Rating:
2.0

Because when I showed up to drop off the truck I didn’t find nobody, I tried to call them they didn’t even answer

MAGDI ALOMARI 
Rating:
5.0

You guys should make it to where when an uhaul isn’t available you shouldn’t be able to book it online because I booked on Airline 1st and they didn’t have the uhaul.

Raven Vessell 
Rating:
4.0

The truck looked good but was not good at high speeds. Very wobbly.

Matthew Ross 
Rating:
5.0

Customer did not leave a comment.

CHREVEST JONES 
Rating:
5.0

Customer did not leave a comment.

Pele Nunley 
Rating:
3.0

Customer did not leave a comment.

Margie shipt 
Rating:
4.0

Customer did not leave a comment.

Nicole Johnson 
Rating:
5.0

Customer did not leave a comment.

Lana Hutchinson 
Rating:
5.0

Customer did not leave a comment.

Micheal Salcon 
Rating:
2.0

Tire light was on. Location was not manned everything done on line Was difficult to get key

Andrew Cabana 
Rating:
1.0

The location is not inviting. I gave keys to an employee who told me he would check me in and email receipt. I returned at 4:50, before they closed at 5:00. This was over an hour earlier than my contract. I returned with over the amount of fuel I was given. Later that evening I received a bill for 65.69 for an extra day. The employee checked me in at 7:44pm and charged me for an extra gallon of fuel. This is fraudulent. I was concerned with the location so thankfully I took a photo of the truck returned in front of the business which clearly shows the time. This location should be investigated

MICHAEL WARDBERGEMAN 
Rating:
1.0

Customer did not leave a comment.

Marios Georgiou 
Rating:
1.0

Every damn thing we waited an 1 hour for this man to come and give us the truck

Lauren Broussard 
Rating:
2.0

Customer did not leave a comment.

Aneisha Simon 
Rating:
5.0

Unfortunately we did not receive the dolly we had rented, but we were charged. Overall, great place and very friendly!

Lisa Holman 
Rating:
1.0

Different location

Spencer Fox 
Rating:
5.0

No ramp.in truck made loading very difficult.

Velera Vallian 
Rating:
3.0

Be able to extend rentals in a pinch and replace rentals in apinch incase anyone need ti keep a vehicle longer

Josh Benoit 
Rating:
5.0

Nothing at all

Miranda Franklin 
Rating:
2.0

I was told I would get reimbursed if I don’t go over the mileage, however, I was charged extra.

Keondrane Lively 
Rating:
2.0

When I showed up the location was closed with a sign on the door with two phone numbers. I tried calling both numbers and one picked up once and hung up without saying anything. When calling back I got no answer. Eventually someone showed up and called whoever was actually supposed to be there. They were apologetic and helpful after but this set me back a lot and left a bad taste in my mouth. The truck itself was fine but seemed like it needed some maintenance. The tire pressure monitoring system warning light was on.

Caitlin Mayer 
Rating:
5.0

Pleasant atmosphere, smooth transaction, Cool Dude.👍

Reginald DeVold 
Rating:
1.0

Upon receiving uhaul, “service tire monitor system” showed up. Picked up uhaul with 1/4 tank of gas. Luckily I was not traveling far, but I still was very cautious of the truck. First time I have ever gotten a uhaul that didn’t have a full tank of gas and a service light on.

Austin Kent 
Rating:
3.0

Trash in the door pockets. Fuel was well-below 7/8 and your records showed 15/16. People were very pleasant! However, the smartphone pickup was an absolute study in frustration. My first reservation was not ready. When I went to the I-Haul app, it showed another location. Drove there. No van. Drove back. The man in the Valero/Oil Company on Highland was rude and unhelpful. As I had lost 3 hours I cancelled that reservation and tried again on Wednesday. After struggling with the smartphone app I contacted CS. Took 75 minutes to pick up the truck!

Jeffrey Cowell 
Rating:
5.0

The owner was extremely nice and helpful.

karen holden 
Rating:
2.0

The app on the phone is terrible. It would not pick up my location at the pickup site. Then when it finally went through the app did not give us a code to unlock the box to get the key, requiring us to call. Finally when we did get to unlock the box, it was the wrong key to the vehicle. Our pickup lasted over a hour to get everything sorted out.

Romain Lavaud 
Rating:
5.0

Customer did not leave a comment.

OBINNA IKECHUKWU 
Rating:
3.0

Answer the phone

Emily McConnell 
Rating:
1.0

It took 40 minutes to do the requirements. That could all be done on the initial reservation. Your customer service was great. They didn’t have the hand truck. I called and was sent to the main U-Haul a few miles away. Went there, they had none to rent to us. And, I was charged mileage for the drive to NOT get a dolly. The truck itself felt like it was going to fall apart. The Handel for the window drivers side would not stay on. It was a trick to roll the window up or down. Luckily there was a nice man who worked there and he handled the turn in process.

David Mills 
Rating:
5.0

Customer did not leave a comment.

LAURENCE CHENG 
Rating:
5.0

Customer did not leave a comment.

Gene Zaeff 
Rating:
4.0

Customer did not leave a comment.

Conner Graham 
Rating:
2.0

Not able to talk in person to someone. Could only talk via phone. Key pickup was via lockbox only. No opportunity to review vehicle or ask questions. Side mirrors of truck would not adjust (or I did not know how to operate them).

peter townsend 
Rating:
3.0

Customer did not leave a comment.

Juan Castillo 
Rating:
4.0

It was confusing. I filled out all materials ahead of time but they didn't have the documents. I did not understand the internet procedures because it was all completed over the phone because they did not have the information or the pictures of my license. I did not have access to the emails until after the truck was returned. I was unprepared for the process.

TONY MEDLIN 
Rating:
5.0

Customer did not leave a comment.

Pablo Ramirez 
Rating:
5.0

Customer did not leave a comment.

Lisa Welch 
Rating:
5.0

Everything was ran efficiently. I will definately use these locations next time I'm in need!

leslie bachaleda 
Rating:
3.0

Customer did not leave a comment.

Tonya Lemora 
No reviews have been submitted for this location.

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