great all around service
Dwight B.
Customer Reviews for CJ's Travel Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Truck was not ready for me to pick it up at time I wanted. Luckily there was someone there to help me but she had no idea what was going on.
Braden B.Original rental was swapped out to another trailer due to a tire issue prior to renting. No assistance attaching a trailer that did not hav a built in jack stand had to find strangers to attach the trailer. Also was charged 1-$40+ charge and another $80+ charge on credit card and have been triple billed for the rental that was returned 3 hrs early per day rental timeframe want a refund immediately to CC.
Valencia B.Again, excellent service.
Andrew M.Brandi was great in helping me complete the online process and made sure that everything went as smooth as possible.
PETER C.We dropped it off by our mobile phone drop off services.
BRYAN K.All good. Expense so I'm less likely to use it often but if I get in a bind I'm happy with the service overall
JEFFERY F.The girl at the counter said she didn't know how to check me in and that her manager would be there at noon I said I'm not waiting 3 hours and had to ask her to call someone and had to wait an hour for him and stayed on the phone on hold with uhaul for that hour and no help what so ever poor business.
Toby A.I had to go unhook the trailer by myself. It's on a bit of a slope and I had to hunt up some rocks to put behind the trailer tires so the trailer wouldn't roll. Plus there's a big gully that's behind the trailer park where it could possibly roll into. And I had a hard time getting my truck ball loose on the trailer so I could lift the trailer off my truck. Some help would have been appreciated.
NELDON N.