Excellent customer service and explanation of items and potential charges. Only complaint is that app didn't work to check in even while standing in the location.Marikay O.
Customer Reviews for City Suburban Auto Service Inc
(Distribuidor de U-Haul del vecindario)
Chicago, IL 60646
(Between Nagle and Bryn Mawr)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 3 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 7/20/2022 - 7/31/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Christopher P.
Very nice service, easy , good location, no headache, thank youjacek K.
El cliente no dejó un comentario.Andrew A.
El cliente no dejó un comentario.sara B.
El cliente no dejó un comentario.Barbara S.
El cliente no dejó un comentario.THOMAS B.
Thank you for your serviceANDRE N.
El cliente no dejó un comentario.Ron K.
El cliente no dejó un comentario.Nicole J.
The rental process and return both went smoothly. The cargo van we rented was quite new, comfortable, easy to drive, and very clean. The location is convenient.JOHN S.
El cliente no dejó un comentario.Kathleen Q.
Just fantastic customer serviceAnthony R.
Had alot of complications using the app on the phone when returning the truck wouldn't accept the pictures after trying for half an hrMelissa L.
I've already recommended several times to friends easy location, great customer service, and great rates!JENNIFER L.
The loading space in the van had broken glass, a hammer and some trash. We took the van anyway. Everything else was fine.CARLOTTA E.
El cliente no dejó un comentario.JOHN B.
Friendly with good jobOLUWAFEMI A.
It was a seamless experienceDONVI B.
Friendly, good job and reliable.OLUWAFEMI A.
Very helpful owner and process. Had to rent and then change reservation for a van & truck on the fly and they helped make the process easier!JENNIFER L.
El cliente no dejó un comentario.MATTHEW S.
El cliente no dejó un comentario.JUSTINE T.
El cliente no dejó un comentario.Anthony P.
Be cleaner and have a lock and extra keysWilliam L.
El cliente no dejó un comentario.PAVEL P.
El cliente no dejó un comentario.GARRY P.
We had to drive 30 minutes to pick up the equipment. U Haul does not know how to coordinate its' reservations with their equipment.TOM A.
Make the return easierJOSEPH R.
El cliente no dejó un comentario.CAMIL N.
El cliente no dejó un comentario.WOJCIECH N.
El cliente no dejó un comentario.Vance G.
The bestSLAWOMIR L.
El cliente no dejó un comentario.Richard G.
I waited 20 minutes for someone to help me. Train the others on the uhaul reservation system so customers aren't stuck waiting for the knowledgeable one to return to the office.Bryan U.
El cliente no dejó un comentario.STEVEN S.
I was overcharged based on the mileage that was logged inaccurately. The issue has yet to be resolved.Ben G.
El cliente no dejó un comentario.Timothy S.
El cliente no dejó un comentario.IVAN K.
El cliente no dejó un comentario.Shawn S.
Easy dropoff. No issues.Umid K.
Very easy return process. No issues.Umid K.
El cliente no dejó un comentario.KIMBERLY N.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.JUSTIN W.
El cliente no dejó un comentario.TIMOTHY F.
El cliente no dejó un comentario.FRANK C.
El cliente no dejó un comentario.Jeff S.
El cliente no dejó un comentario.RICHARD J.
El cliente no dejó un comentario.JOSEPH K.
El cliente no dejó un comentario.RICHARD J.
Very friendly and professional service. This is the second time I rented from this location. Explained everything throughout.VINCENT B.
El cliente no dejó un comentario.anthony D.
El cliente no dejó un comentario.Piotr J.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Timothy C.
Off hour check in and return was very easy and efficient. Made my moving day easy.Mark A.
Truck was so old and also i was charged for additional 24$ fee even I parked at right space.WASEEM A.
El cliente no dejó un comentario.FREDERICK S.
El cliente no dejó un comentario.Michael C.
The reservation, the location the service, was all very professional. And the equipment was excellent.THOMAS B.
Nothing, you're doing a fine job.Jozef R.
Guy said there was just under a 1/4 tank of gas, there was under 1/8 tank got a $11 credit if I returned it with 1/4 tank. Yeah no not cool.Daniel C.
El cliente no dejó un comentario.Dorothy B.
Everything was top notch.James W.
El cliente no dejó un comentario.Trent S.
Everything was smooth and excellent.DANIEL E.
El cliente no dejó un comentario.Radka N.
Took too long to pick up and drop off. Too many photos.Bryan L.
El cliente no dejó un comentario.DOMINIC A.
The only problem is I get $65 charge which the reason is after hours minute returning which is not right I return the truck at location before 6 pm but it is closed drop the keys in the box before 6pm on 06/29/2020 the gas tank exactly what it says in theU-Haul rental policy And I Email uhaul.com/ share too because I try call U-Haul for help to return no one is answering Too bussy Automated said I should call later time yesterday also pls my uhaul charge in my receipt yesterday is was only $26 plus why is $65 pls cahange that to exact amount thank uJOHN DONNE D.
El cliente no dejó un comentario.SAMIR H.
El cliente no dejó un comentario.Marilynn F.
App would not work for return. Had to call uhaul number and chat and wait for 30 plus minutes to be informed how to drop off and was never informed of $20 charge for dropping of using "24/7" drop off optionMary M.
Simple and efficient. Nice job.EDWARD C.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.RICHARD G.
The agent was pleasant and helpful. Thank you. The floor of the cab and the inside deck of the truck were wet, presumably from having been cleaned. Water got onto things we'd rather not have had do soKevin Y.
First think I was overcharged for Gas I even send proof and pictures and I haven't got any response The Truck was in very bad working condition felt like I was driving a Semi Truck with 4 cylinder engine.abdul K.
El cliente no dejó un comentario.JOSEPH S.
I had a poor experience because scheduling never called me. I drove an hour and a half to be told that the nearest truck was an additional 40 miles away. I then spoke to someone named Karen who was incredibly rude. I would improve communication with your customers and tell your employees that they shouldn't have an attitude with the customers.Heather L.
El cliente no dejó un comentario.Donald N.
El cliente no dejó un comentario.Devin S.
get newer equipmentNenad K.
El cliente no dejó un comentario.Kevin O.
El cliente no dejó un comentario.Deborah C.
Very helpful employees, helped me track down a misplaced item very promptlySamuel M.
Thank you guysBattulga T.
Great and Friendly experienceGerald B.
El cliente no dejó un comentario.David B.
Very professional and polite highly recomendGerald B.
El cliente no dejó un comentario.Angel R.
For mobile pickup, I didn't know I was supposed to add another contact and have Uhaul call that number. I was there and ready to pick up the truck at 5am. Ended UP getting the truck at 6am. I had to leave and wake up my secondary contact in order for me to get the keys to the truck.Thomas L.
Had terrific customer service at this Uhaul Vendor. Easy location just off of the highway. It's old school interior/bathroom but they know how to treat a customer! Great with the paperwork that comes with a rental.Steve B.
El cliente no dejó un comentario.Ian D.
Customer service here was great. Staff was very helpful and courteous.Ricky N.
El cliente no dejó un comentario.Joshua A.
Great service..thank you.Jackeline M.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!